Originally Posted by Keith Plucker
TiVo can't legally void a warranty because you upgraded a drive. The only way they could do that is if the drive upgrade itself was the source of the failure.
Have you read the Ext Warranty Contract?
Have you ever had any Ext Warranty Contract cancelled for no reason at all? I have.
8. LIMITATIONS OF COVERAGE This Contract Does Not Cover.
A. Any equipment located outside the United States.
B. Service or replacement required as a result of any alteration of the equipment, or
repairs made by anyone other than a participating servicing dealer, an authorized
service provider, its agents, distributors, contractors or licensees, or the use of supplies
other than those recommended by the manufacturer.
C. Damage or other equipment failure due to the failure to maintain the equipment
according to the owner’s manual instructions (except accidental damage from handling
claims), abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate
power supply, unusual atmospheric conditions. acts of war, acts of God or other force
D. Service or replacement necessary because of improper storage, improper ventilation,
reconfiguration of equipment, or the failure to place the equipment in an area that
complies with the manufacturer’s published space or environmental requirements.
E. Any utilization of equipment that is inconsistent with either the design of the
equipment or the way the manufacturer intended the equipment to be used. Any and
all cases in which the manufacturer of the equipment would not honor any warranty
regarding the equipment.
F. Equipment used commercially or in a commercial setting or equipment sold as a
G. Cosmetic damage such as, but not limited to scratches, dents, rust, stains.
H. Nonfunctional parts such as, but not limited to, plastics or finishes. Expendable or
lost items, such as, but not limited to ear buds or head phones.
I. Consumable items; consumable items are defined as any part that is considered
consumable by the manufacturer and/or any item that is designed to be consumed
(wear out) during the life of the Product, regardless if it is consumer replaceable or not.
J. Pre-existing conditions (incurred prior to the effective date of coverage) known to
K. In-warranty parts not provided or shipped by the manufacturer. Operational or
mechanical failure covered by manufacturer’s recall, manufacturer’s warranty extension,
or factory bulletins, (regardless of whether or not the manufacturer is doing business
as an ongoing enterprise).
L. Consequential damages as a result of malfunctioning of or damage to an operating
part of the covered equipment, or damages as a result of any repairs or replacements
under this agreement Damages caused by delays in rendering service or loss of use
during the period that the Product is at the authorized service center or otherwise
awaiting parts are not covered. You are responsible for creating back-ups of all Your data
and software on a regular basis.
M. Operational or mechanical failure which is not reported prior to expiration of this
N. Equipment sold without a manufacturer’s warranty or sold “as is” is not covered.
O. Loss or damage as a result of violation of existing federal, state and municipal codes
including. but not limited to power surge and spike resulting from a violation of those
P. Transit or delivery damage, damage caused by packing. unpacking, assembly,
installation, or removal. Short circuit, loss of use, lack of maintenance, bodily injury,
adjustments, periodic checkups or maintenance.
Q. Any cost recoverable under an insurance policy issued to you (in such case, this
Contract will cover any applicable deductible).
R. Any software, including but not limited to, application programs, network programs,
upgrades, formatting of any kind, databases, files, drivers, source code, object code or
proprietary data, or any support, configuration, installation or reinstallation of any
software or data where such software is not provided by TiVo.
S. Equipment where the TiVo service number does not match the Product covered
under this contract.
T. Damage or failure caused by bodily fluids, including but not limited to urine and