TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Coffee House - TiVo Discussion
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 05-26-2012, 04:43 PM   #1
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Reselling a TiVo with PLS

I know that it's pretty commonly done, but I wonder about the details. Is there a mechanism for transferring the service to the new owner or do you have to keep it attached to your account?

I'm thinking about dumping my Series3 and upgrading to a Premiere. I have a close friend--shared an office for a few years--who's an engineer at TiVo who can get me a "friends and family" package with PLS for a nice discount. He feels very good about the current software release, so I'm ready to make the switch.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 05-26-2012, 05:14 PM   #2
maryyugo
Registered User
 
Join Date: Oct 2007
Posts: 7
Be careful. I recently bought a Premiere XL with lifetime and warranty only to have it freeze every few days for no apparent reason (using no DVR extender, no wifi, and no HD menus). Cable signal levels are checked and OK. My TiVo HD works fine in the same location and has never frozen. And the warranty is void after the first repair which will usually get you a refurbished device instead of another new one. None of this is acceptable. I am not aware of significant important advantages of the Premiere over the HD. To me, it does not seem faster in any way. Maybe you can get one or two internet services that the HD won't do but I'd rather use a computer connected to the TV for those anyway. I wish I had not bought the Premiere.

It's not hard to transfer lifetime to a new owner. They have to contact TiVo and you have to OK it but I think if they give your phone number and name to TiVo's rep, they'll handle it. It was a long time ago but I did it once and I don't remember anything difficult about it.
maryyugo is offline   Reply With Quote
Old 05-26-2012, 05:25 PM   #3
BigJimOutlaw
Registered User
 
Join Date: Mar 2004
Posts: 1,406
When I gave my TivoHD to my sister and BIL a couple weeks ago, I called Tivo to authorize an ownership transfer. I didn't have his account info but I gave them his name. They made a note on my account and gave me a reference number.

My BIL then called them with the reference number to make the switch official and they switched it to his account. It was painless.
BigJimOutlaw is offline   Reply With Quote
Old 05-28-2012, 05:16 PM   #4
lillevig
Hot in West Texas
 
Join Date: Dec 2010
Location: San Angelo, TX
Posts: 1,753
I've transferred Tivos to my account with and without action on the part of the seller. One thing I have found as a seller, though, is that you can tell Tivo you have sold a box but it stays on your account if the buyer never calls to transfer it. Tivo refuses to delete it.
__________________
"I'm just one story in a two story town." Bon Jovi
lillevig is offline   Reply With Quote
Old 05-28-2012, 05:29 PM   #5
magnus
Tivo User
 
magnus's Avatar
 
Join Date: Nov 2004
Location: Texas
Posts: 2,466
Quote:
Originally Posted by lillevig
I've transferred Tivos to my account with and without action on the part of the seller. One thing I have found as a seller, though, is that you can tell Tivo you have sold a box but it stays on your account if the buyer never calls to transfer it. Tivo refuses to delete it.
If you really want it off your account then you can always spam the new owner with shows that they couldn't possibly want to watch.
magnus is offline   Reply With Quote
Old 05-28-2012, 07:00 PM   #6
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Is there any consequence to having a TiVo that you no longer own remain attached to your account? It seems to me that it just keeps the buyer from receiving multi-unit discounts should he or she choose to buy another TiVo.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 05-28-2012, 07:12 PM   #7
magnus
Tivo User
 
magnus's Avatar
 
Join Date: Nov 2004
Location: Texas
Posts: 2,466
Quote:
Originally Posted by mikeyts
Is there any consequence to having a TiVo that you no longer own remain attached to your account? It seems to me that it just keeps the buyer from receiving multi-unit discounts should he or she choose to buy another TiVo.
I really can't think of any but maybe someone else knows.
magnus is offline   Reply With Quote
Old 05-28-2012, 08:56 PM   #8
BigJimOutlaw
Registered User
 
Join Date: Mar 2004
Posts: 1,406
They can't copy between boxes. They won't be able to access any of the online scheduling tools, etc.
BigJimOutlaw is offline   Reply With Quote
Old 05-28-2012, 09:57 PM   #9
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Quote:
Originally Posted by BigJimOutlaw View Post
They can't copy between boxes. They won't be able to access any of the online scheduling tools, etc.
So any refusal to transfer the box to their personal account only hurts the new owner. As long as you initiate the process and give them the information that they need to complete the transfer it won't really affect you if they don't.

Of course, you'd be able to check out their Now Playing, To Do and Season Pass lists .

I sent my friend a check for the 500GB Premiere w/PLS "friends-and-family" package; he'll order it for me on Thursday.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-03-2012, 05:15 AM   #10
emma157
Registered User
 
emma157's Avatar
 
Join Date: Apr 2012
Posts: 5
i think it will always be attached to the main a/c
emma157 is offline   Reply With Quote
Old 06-03-2012, 08:18 PM   #11
farmermac
Super user
 
Join Date: Jan 2012
Posts: 131
Quote:
Originally Posted by mikeyts View Post
So any refusal to transfer the box to their personal account only hurts the new owner. As long as you initiate the process and give them the information that they need to complete the transfer it won't really affect you if they don't.

Of course, you'd be able to check out their Now Playing, To Do and Season Pass lists .

I sent my friend a check for the 500GB Premiere w/PLS "friends-and-family" package; he'll order it for me on Thursday.

Do what's the discount for Friends and family of TiVo employees?
__________________
TiVo HD XL 2tb PLS
TiVo Premiere 4 2tb PLS
farmermac is offline   Reply With Quote
Old 06-03-2012, 11:24 PM   #12
lpwcomp
Registered User
 
Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,933
Quote:
Originally Posted by mikeyts View Post
So any refusal to transfer the box to their personal account only hurts the new owner. As long as you initiate the process and give them the information that they need to complete the transfer it won't really affect you if they don't.

Of course, you'd be able to check out their Now Playing, To Do and Season Pass lists .
And schedule recordings and change their SP list. Of course, they'd know what your MAK is, but knowing the MAK alone probably won't get them much.
__________________
James L. Sutherland
"You know TiVo users. Bunch of b****y little girls" TiVoAxe

"Jessica Fletcher visits Midsomer. Carnage ensues!"
lpwcomp is offline   Reply With Quote
Old 06-04-2012, 12:11 AM   #13
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Quote:
Originally Posted by farmermac View Post
Do what's the discount for Friends and family of TiVo employees?
I'm not telling. Google "tivo premiere friends & family discount" .
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-04-2012, 12:25 AM   #14
farmermac
Super user
 
Join Date: Jan 2012
Posts: 131
Ok, I did. $500 for a premiere and $600 for a premiere xl. Very good deal on the xl. Wonder what the elite would be. $250 off is extremely generous IMO.
__________________
TiVo HD XL 2tb PLS
TiVo Premiere 4 2tb PLS
farmermac is offline   Reply With Quote
Old 06-04-2012, 12:52 AM   #15
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Quote:
Originally Posted by farmermac View Post
Ok, I did. $500 for a premiere and $600 for a premiere xl. Very good deal on the xl. Wonder what the elite would be. $250 off is extremely generous IMO.
Hmmm. Not quite the information from the first hit that I see (2nd hit after this thread now). Of course, I can neither confirm or deny the correctness thereof .
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-04-2012, 01:26 AM   #16
steve614
what ru lookin at?
 
steve614's Avatar
 
Join Date: May 2006
Location: Dallas, TX
Posts: 10,722
I don't know which link you were referring to, but the 2nd hit on my search revealed no pricing. Looking through some of the other hits I came across this:

Spoiler:
1.TiVo Premiere box with Product Lifetime service for $399.00 (normally $599.98)
2.TiVo Premiere XL box with Product Lifetime service for $499.00 (normally $799.98)

Plus, you get a bluetooth remote with slide out keyboard (normally $89.99) included for FREE.
http://nclrclub.org/forum/showthread...s-Family-Offer

I know that's old info, but is it close?
What do "Friends & Family" Tivos show in their account status?

Edit: NM, I see what you did there.
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

F*CK CANCER!
steve614 is offline   Reply With Quote
Old 06-04-2012, 01:49 AM   #17
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Quote:
Originally Posted by steve614 View Post
I don't know which link you were referring to, but the 2nd hit on my search revealed no pricing. Looking through some of the other hits I came across this:
Strange--the order of hits is different for me now. I wonder why that happens? Maybe it's by order of recent popularity. Whatever--that's the one I was talking about. Again, I can neither confirm or deny the accuracy of that information .

I'd love the XL4 for its 4 tuners but I don't need the capacity at all (the 500 GB base model Premiere is overkill); I can't justify the price difference.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-04-2012, 02:08 AM   #18
steve614
what ru lookin at?
 
steve614's Avatar
 
Join Date: May 2006
Location: Dallas, TX
Posts: 10,722
The XL4 is of no use for me (OTA only) and capacity is not an issue (thanks to comer ).

But if true, that is a pretty good deal, that's for sure. Too bad I don't really need a new Tivo right now.
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

F*CK CANCER!
steve614 is offline   Reply With Quote
Old 06-04-2012, 01:04 PM   #19
lpwcomp
Registered User
 
Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,933
Quote:
Originally Posted by steve614 View Post
The XL4 is of no use for me (OTA only) and capacity is not an issue (thanks to comer ).

But if true, that is a pretty good deal, that's for sure. Too bad I don't really need a new Tivo right now.
Not a huge savings if you qualify for MSD.
__________________
James L. Sutherland
"You know TiVo users. Bunch of b****y little girls" TiVoAxe

"Jessica Fletcher visits Midsomer. Carnage ensues!"
lpwcomp is offline   Reply With Quote
Old 06-04-2012, 02:39 PM   #20
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
If those numbers are correct, the savings over MSD are enough to buy another base model Premiere. I'm happy for you that your financial situation is such that saving 23% isn't "huge" . Since I own a single TiVo which I plan to sell, I don't qualify for MSD. Without an MSD discount it's 38%.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-04-2012, 03:36 PM   #21
lpwcomp
Registered User
 
Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,933
Quote:
Originally Posted by mikeyts View Post
If those numbers are correct, the savings over MSD are enough to buy another base model Premiere. I'm happy for you that your financial situation is such that saving 23% isn't "huge" . Since I own a single TiVo which I plan to sell, I don't qualify for MSD. Without an MSD discount it's 38%.
Actually, my financial situation is in the other direction. I don't have the $399 for PLS. Otherwise, I would have done that with the $49 refurb Premiere I bought two weeks ago.
__________________
James L. Sutherland
"You know TiVo users. Bunch of b****y little girls" TiVoAxe

"Jessica Fletcher visits Midsomer. Carnage ensues!"
lpwcomp is offline   Reply With Quote
Old 06-04-2012, 04:09 PM   #22
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
Quote:
Originally Posted by lpwcomp View Post
Actually, my financial situation is in the other direction. I don't have the $399 for PLS. Otherwise, I would have done that with the $49 refurb Premiere I bought two weeks ago.
I was considering that deal and asked my friend how he currently felt about the state of the Premiere's firmware, him having been unenthusiastic about it when I'd thought about upgrading when the Premiere launched. He responded that he was quite happy with the state of the Premiere's firmware now and that they could order a certain number of these packages a year if I was interested in one. The discount refurb + PLS was $550, so this was a quite significantly better deal than that.
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-04-2012, 04:59 PM   #23
lpwcomp
Registered User
 
Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,933
Quote:
Originally Posted by mikeyts View Post
I was considering that deal and asked my friend how he currently felt about the state of the Premiere's firmware, him having been unenthusiastic about it when I'd thought about upgrading when the Premiere launched. He responded that he was quite happy with the state of the Premiere's firmware now and that they could order a certain number of these packages a year if I was interested in one. The discount refurb + PLS was $550, so this was a quite significantly better deal than that.
To be fair, I was comparing it to the MSD price for an original 320GB Premiere. $550 is for the new 500GB Premiere. I don't consider $50 to $100 for 180GB additional storage to be a good value under any circumstances, although I note that Amazon now has the TCD746500 for $117. Still not worth it, IMHO, especially once the price for hard drives gets back down to a reasonable level.

On a side note, every time I see TiVo s/w referred to as "firmware", I look around to see if Robert Shaw's ghost is scraping his nails across the blackboard. And I don't even have a blackboard.
__________________
James L. Sutherland
"You know TiVo users. Bunch of b****y little girls" TiVoAxe

"Jessica Fletcher visits Midsomer. Carnage ensues!"
lpwcomp is offline   Reply With Quote
Old 06-04-2012, 05:10 PM   #24
mikeyts
Wireless Wiseguy
 
Join Date: Jul 2004
Location: San Diego, CA, USA
Posts: 2,121
I thought that the $50 refurb was for the 500 GB model. If not, I'm especially happy that I didn't go for it .

Forgive me any confusion over the terms "software" and "firmware". I'm old, and have been developing software and firmware for over 30 years. I suppose that any code stored in easily upgraded permanent/persistent store should be considered "software", so everything running on TiVo should be called software (and I note that my friend properly referred to it as such).
__________________
Mike Scott

"
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
" -- hookbill
mikeyts is offline   Reply With Quote
Old 06-05-2012, 12:42 AM   #25
lpwcomp
Registered User
 
Join Date: May 2002
Location: John's Creek, Georgia
Posts: 4,933
Quote:
Originally Posted by mikeyts View Post
I thought that the $50 refurb was for the 500 GB model. If not, I'm especially happy that I didn't go for it .

Forgive me any confusion over the terms "software" and "firmware". I'm old, and have been developing software and firmware for over 30 years. I suppose that any code stored in easily upgraded permanent/persistent store should be considered "software", so everything running on TiVo should be called software (and I note that my friend properly referred to it as such).
I'm old too and did s/w development for 33 years, including m/f(Control Data) OS level(Kronos, NOS, NOS/BE, and NOS/VE). I didn't really mean to open up a can of worms. It's just one my hot button issues. Now back to your regularly scheduled thread.

As for the 320GB Premiere vs. the 500GB - I'd rather put the price difference toward a 1 or 2TB drive.
__________________
James L. Sutherland
"You know TiVo users. Bunch of b****y little girls" TiVoAxe

"Jessica Fletcher visits Midsomer. Carnage ensues!"
lpwcomp is offline   Reply With Quote
Old 06-05-2012, 05:53 AM   #26
unitron
Registered User
 
unitron's Avatar
 
Join Date: Apr 2006
Location: semi-coastal NC
Posts: 13,143
Quote:
Originally Posted by mikeyts View Post
I thought that the $50 refurb was for the 500 GB model. If not, I'm especially happy that I didn't go for it .

Forgive me any confusion over the terms "software" and "firmware". I'm old, and have been developing software and firmware for over 30 years. I suppose that any code stored in easily upgraded permanent/persistent store should be considered "software", so everything running on TiVo should be called software (and I note that my friend properly referred to it as such).
If you take the hard drive out, what's left is firmware.
__________________
(thisismysigfile)


"I am altering the deal. Pray I don't alter it any further."

Darth TiVo, 14 February, 2011
unitron is offline   Reply With Quote
Old 06-05-2012, 07:05 AM   #27
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 13,427
They must be trying to get rid of their Elite badged models right now. They are offering them at TiVo.com for $50 off through Thursday($350). And $50 off factory renewed XL boxes($150). No mention of the Elite boxes being factory renewed.
__________________
Roamio Pro
TiVo Mini x3
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Old 06-05-2012, 08:27 AM   #28
farmermac
Super user
 
Join Date: Jan 2012
Posts: 131
Quote:
Originally Posted by aaronwt View Post
They must be trying to get rid of their Elite badged models right now. They are offering them at TiVo.com for $50 off through Thursday($350). And $50 off factory renewed XL boxes($150). No mention of the Elite boxes being factory renewed.
When I got to that page it had advertising that mentioned a fathers day sale.

IMO the factory renewed premiere is a good deal at $150. A 1tb hd is about $90!! That's how I bought my s3 XL a few years ago
__________________
TiVo HD XL 2tb PLS
TiVo Premiere 4 2tb PLS
farmermac is offline   Reply With Quote
Old 06-05-2012, 09:32 AM   #29
ChrisFix
Registered User
 
Join Date: Jul 2007
Location: Chapel Hill, NC
Posts: 69
Quote:
Originally Posted by maryyugo View Post
And the warranty is void after the first repair which will usually get you a refurbished device instead of another new one. None of this is acceptable.
Not sure if you meant this they way it sounds, but the warranty on a repaired/refurb is the balance of the original warranty...you don't lose any time because it was repaired.

From Tivo's website:
All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After one year from the date of purchase, you pay for the replacement of all parts, and for all labor and shipping charges.
ChrisFix is offline   Reply With Quote
Old 06-05-2012, 01:18 PM   #30
Merle Corey
Registered User
 
Join Date: Aug 2001
Location: Mount Prospect, IL, US
Posts: 64
Quote:
Originally Posted by ChrisFix View Post
Not sure if you meant this they way it sounds, but the warranty on a repaired/refurb is the balance of the original warranty...you don't lose any time because it was repaired.
If you buy the extended warranty and are in the extended warranty period, making a claim on it results in the termination of the extended warranty (but you get your dead TiVo replaced with a "new" refurb). I have no idea whether you can buy a new extended warranty for the replacement, but the old one is definitely consumed. From Section 3 Limit of Liability:

Quote:
This Contract provides for only the one-time replacement of the Product with another Product of like grade and quality. This Contract will expire at the time of this replacement or reimbursement for replacement or term expiration...

Merle Corey is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 06:46 AM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |