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Old 05-19-2012, 03:21 PM   #1
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Join Date: Nov 2007
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Some random HD channels appear Black on both my TiVo HD Boxes!

Both TiVo HD boxes have this problem. Certain HD channels show black when you turn to them. The guide works fine. Also, it is the same channels on both boxes that don't work. I.E. TruTV HD appears black on both boxes.

About 20% of HD channels appear Black. No Tivo warning message comes up, it is just black.

I have restarted both boxes and they still have the same problem.

I use an M-Card in both boxes. San Diego - Cox Cable.

Any suggestions?

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Old 05-19-2012, 04:38 PM   #2
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I believe your cable card is not properly authorized to receive these channels. Check the cable card setting menu. Otherwise, you may need a tuning adapter.

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Old 05-19-2012, 10:50 PM   #3
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Thank you.

I found this article: http://support.tivo.com/app/answers/...dv/r_id/100041

and that is exactly what is happening.

I found out that Cox uses this new tech.



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