I just bought 2 new Premieres ($99 from 6th Ave Electronic). One went through the guided setup fine. The 2nd makes the 1st connection fine, but when it tried to get the Tivo update (14.6?), it fails on the loading of data (gets to 99%, then displays Error S02). They are both hard wired to the network.
I have not activated them yet, but that should not be the issue as one of them works fine.
Tried to power down the box as it recommended, removed/re-inserted cable card and no luck.
How can I do a hard reset on this thing without completing guided setup? Any way to bail out before the update and do a factory reset? Any key shortcuts?
I dont wan't to return them to the store as that is just a hassle.
Any help would be appreciated.
3 Tivo HD XL
4 Tivo Premiere
Piles of DirecTivos no longer used