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Old 05-06-2012, 11:23 PM   #1
celtic pride
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my tivo premieres think verizon fios deleted TNT HD!

Actually i got a message on both my tivo premiere xls that verizon fios had deleted tnt hd AND tbs hd channels 551 and 552, then added TBS HDP back on channel 552,but DID NOT add back TNT HD channel 551 in my guide ,so to explain i DO RECEIVE channels 551 and 552, but i dont receive guide data for TNT HD channel 551 on my tivo, it only shows to be announced in guide, which makes it impossible to set up a recording for the NBA PLAYOFFS!!!
anyway i called verizon and tivo and tivo said they would contact tribune guide service about the mistake,i checked the zap2it website and i noticed they are also missing TNT HD channel 551 in their guide also. btw i do have guide info for the standard tnt channel 51 on my tivos. I am in vho3 southern california.
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Old 05-06-2012, 11:39 PM   #2
severe
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Just replied to your other post.

Noticed here tonight as well. Couldn't find TNTHD anywhere in my channel guide. Was pretty sure I'd viewed it recently. Maybe my mistake. (This is a new Premiere)

At any rate, I went in and checked it in channel settings, but it's also not giving me any guide data.

SoCal as well.
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Old 05-07-2012, 11:09 PM   #3
celtic pride
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I will check back with tivo or verizon every coupla a days theres a new calles common law i want to record as well as the nba playoffs.
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Old 05-08-2012, 01:45 PM   #4
pbadss
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Same problem here with SoCal Fios & Tivo. Perhaps if a few more people complained to Tivo we could get a quick resolution to the problem. For now my NBA Playoff games are being recorded manually.
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Old 05-08-2012, 09:11 PM   #5
breigno
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Same story. TNTHD channel 551 was removed from my lineup a couple days ago. FIOS customer in so-cal. Tivo support verified that the channel shows as missing from my lineup on their side as well. I opened a ticket to get the lineup fixed, though they say it could take 5-7 days.
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Old 05-09-2012, 12:49 AM   #6
siratfus
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This has screwed me up, couldn't record the playoffs today. Are they fixing this for everyone? Or, do you need to individually call in for a ticket? I'm with Verizon.
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Old 05-09-2012, 02:17 AM   #7
sjilani
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I have the same problem except I dont have tivo, its a fios cable card in htpc, replaced the cable card with a new one from verizon, this is not an issue, doing the diagnostics, channel 551 is available on the cable feed from verizon, but missing in cable guide.
So I think its not verizon/cable card/or even tivo in the case of others here, but issue with cable guide, I have updated it several times but 551 remains missing in the list of channels.
I hope this will help someone come up with a solution.
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Old 05-09-2012, 07:35 AM   #8
aaronwt
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What happened in California that is causing the issue? I'm on the East Coast and channels 551 and 552 are still in my Premiere guides.
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Old 05-09-2012, 11:56 AM   #9
celtic pride
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I think what happened in my case here in so. cal. was i got a message that TNT HD and TBS had been deleted even though they were NOT DELETED from our lineup!, but tbs hdp was added back on 552 ,for some reason they forgot to add the guide data on tnt hd channel 551,so i'm unable to set up any recordings.I called tivo about this and thy are working on this apperently they are aware of the problem,I sent an email to tribune guide service yesterday about this issue but they havent responded yet,the tivo csr also told me this could take up to 7 days to solve this problem which was 1st reported on may 3rd,so i hope this fixed by tomorrow may 10.
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Old 05-09-2012, 08:59 PM   #10
severe
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Currently receiving guide data for TNTHD channel 551!

I'm not sure when things were updated, but I'm good to go here. How's everyone else?




Was shown Channel List Change around 8pm.



Last edited by severe : 05-09-2012 at 10:39 PM. Reason: channel change pic
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Old 05-10-2012, 06:01 AM   #11
siratfus
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Yep, looks like it has been fixed. It's called TNTPHD now.
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Old 05-10-2012, 07:36 AM   #12
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Quote:
Originally Posted by siratfus View Post
Yep, looks like it has been fixed. It's called TNTPHD now.
So is that a west coast feed for the channel now?
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Old 05-10-2012, 12:33 PM   #13
celtic pride
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although the guide is finally working on TNT, the nba playoff schedule still does not list the teams playing, i do expect this to be corrected within the next game or two. I think TNTP is the west coast version of TNT, I'm not sure i like that as i'm used to recording my prime time shows on TNT at 5 or 6 P.M. not 8 or 9 P.M.,although this will have no effect on live nba playoffs or any"live'' program. thank you tivo for getting this issue solved! P.S. if this TNT HDP starts to conflict with my other network shows i record i'll have to get me the new 4 tuner premiere XL4!
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Old 05-10-2012, 12:40 PM   #14
rainwater
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Quote:
Originally Posted by celtic pride View Post
although the guide is finally working on TNT, the nba playoff schedule still does not list the teams playing, i do expect this to be corrected within the next game or two.
It's because at the end of the first round, the tv schedule is made only a day or two in advance since they want to have as many games on TNT/ESPN vs NBA TV and they have to wait and see who is eliminated.
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