Originally Posted by trade
How I will do a hard boot?
A soft boot, or, more accurately, a soft re-boot, is when you tell the TiVo to restart, or when it tells itself to in the middle of the night after downloading an update to the operating system. The power from the wall socket is never disconnected.
A hard boot is when you pull the power cord out of the socket and then re-insert it.
Best way to do that, go into the Messages and Settings, Restart or Reset System menu, select restart, do the 3 thumbs down and then be ready to disconnect the power cord when you hit enter and the screen goes blank.
That way, when you plug back in, it's in the restart frame of mind.
Let it sit for 10 or 15 minutes before re-applying power.