Update around the corner... - Page 6

Fixerman · 11-26-2011, 01:54 PM

Quote:

Originally Posted by mike0151

I had my VM TiVo replaced today. Since the update, it had been rebooting a lot. The engineer had a nifty piece of kit with him that connected up to the box and ran diagnostics. He said he was the only one in the area with that kit.

Interestingly, it showed that all 3 tuners were faulty but the HDD was OK. I had 2 recordings on there that when played, would cause the box to reboot.

He said that they were hoping to get some means to recover recordings and upload them to the new boxes. I hope that happens as I had over 30% full of films and other stuff to be watched when I had time.

I wouldn't hold my breath if I were you.

SPR · 11-27-2011, 05:29 AM

I too have an engineer coming this week as pretty much every recording I have causes a reboot - as does VoD.

When I asked about my recordings if they swap the box, I was told there is now the ability for engineers to transfer the recordings to the new box provided by the software upgrade.

Here's hoping...

CeeBeeUK · 11-27-2011, 06:37 AM

My box is rebooting too. VM really need to acknowledge this problem...

SPR · 11-27-2011, 07:03 AM

Quote:

Originally Posted by CeeBeeUK

My box is rebooting too. VM really need to acknowledge this problem...

I think they have. There was no Problem Determination, just an - I'll send an engineer out to you; oh & how about £15 refund for your trouble.

Qu1nt · 11-27-2011, 01:20 PM

It seems you're not alone, there certainly are a lot of unhappy people over on the help & support forum

royfox · 11-27-2011, 01:55 PM

I seem to be having other s/w issues since the update.

1. When i delete recordings it is totally hit or miss if they actually delete. Some have a cross by them but don't delete, eventually the cross disappears and it is just as normal in the recorded program list. Some delete fine.. The selection of which do and which don't is totally random.

2. I have about 80 season passes. Since the update, if I delete a SP, once deleted the page returns to the number 1 season pass position every time.. bit of a pain if I need to delete a few passes deep into the list.

3. Some of the BBC catch up links just don't work

4. Pre update. If I paused live tv or even a recording. You could remove the time bar by pressing the left arrow key. Now this function doesn't work

5. My be a coincidence, but since the update Tivo has lost internet connection about 5 times.. not once did this happen pre update.

6. Stop and delete a recording not working at all

Pre update I had none of the above issues....
On the plus side.. The UI is faster.. but for me, thats about it in terms of improvements i can see..

VirginMediaPhil · 11-27-2011, 02:30 PM

I've just realised that they've gotten rid of the old HD Catch-up BBC iPlayer service through the On Demand. Unless you actually choose the programme from the guide and press green, all the links in the catch-up section take you to the iPlayer app.

I dislike this because the HD on iPlayer is not of broadcast quality, whereas the VOD service was.

hornist · 11-28-2011, 05:36 AM

Quote:

Originally Posted by royfox

I seem to be having other s/w issues since the update.

1. When i delete recordings it is totally hit or miss if they actually delete. Some have a cross by them but don't delete, eventually the cross disappears and it is just as normal in the recorded program list. Some delete fine.. The selection of which do and which don't is totally random.

I concur with royfox's no 1. I've been having the same problem.
I've not tried the other ones, so can't comment.
I've already posted about a display bug in the Discovery Bar.

All in all these things make me feel this release hasn't been tested very well. These behaviours are pretty obvious.

Zaichik · 11-28-2011, 10:17 AM

Thank goodness - no more bloody aspect switching problems through SCART!

Of all the little glitches pre-update, this was the one that was driving me insane.

cwaring · 11-28-2011, 10:59 AM

LOL! Yeah. It SCART-switched correctly now too. Now I just need to get my Harmony to delay switching the Tivo on for 5 seconds or so whilst the TV switches on

Tavis75 · 11-30-2011, 01:59 AM

One thing that's bugging me after the update (other than my TiVo constantly rebooting until I got it switched out by an engineer) is the fact that you don't seem to be able to choose to set up a normal season pass from the TV guide, only the express version, which doesn't have the settings I want. Is there a way to get the normal season pass setup menu to appear from there, I do I have to do what I have been doing, set a recording then edit it afterwards to change the settings?

Alternatively, is there a way to edit the defaults for the express season pass, mostly, changing the number of episodes to keep?

TIVO_YORK99 · 11-30-2011, 02:14 AM

Instead of clicking on the express series link, I think you just choose explore this show and then you get the normal season pass options.

You can't currently change the defaults for the express series links.

If you have an android phone, it is far easier to set season passes using Tivo Commander. This gives you all the options automatically and is very quick to set.

sxb · 11-30-2011, 02:32 PM

For anyone having problems deleting recordings, I think I worked it out.

Seems if you back out of watching a recording with the left arrow (i.e. go back to the menu) then the recording seems to become write protected and can't be deleted. To get rid of it you have to go back into it and jump to the end (so it gives the popup menu with keep/delete options). Once its not a partially viewed recording any more then it can be deleted normally.

They seem to have broken this when they fixed the stop button (which also now jumps to the previous menu, but delete option does work there!). Guess they spent so long testing the stop button they forgot to check the old way

Of course now we've got an automatic 4 mins padding added by default to all on off recordings so the number of partially viewed recordings is going to increase.

mikerr · 11-30-2011, 02:42 PM

So just get in the habit of pressing stop to exit the recording ?

sxb · 12-01-2011, 06:49 AM

Quote:

Originally Posted by mikerr

So just get in the habit of pressing stop to exit the recording ?

Yep, or jump to the end before exiting. Its a hard habit to break after years of backing out though

CeeBeeUK · 12-02-2011, 06:25 PM

Quote:

Originally Posted by SPR

I too have an engineer coming this week as pretty much every recording I have causes a reboot - as does VoD.

When I asked about my recordings if they swap the box, I was told there is now the ability for engineers to transfer the recordings to the new box provided by the software upgrade.

Here's hoping...

SPR, did they transfer anything? My box is still rebooting, I had hoped it would settle down, so it looks like a box swap for me.

sjp · 12-03-2011, 01:19 AM

sadly everything goes out the door with the box.

mikerr · 12-03-2011, 02:48 AM

Well doesn't help you now - but it is possible to backup the entire (premiere) drive with or without recordings to another same/bigger drive:

http://www.tivocommunity.com/tivo-vb...d.php?t=455968

You could only play those recordings by putting the new drive in another TiVo (premiere)

No current way to extract individual recordings ( other than record in real time over scart/possibly hdmi) from a tivo "premiere".

Forum rules mean all I can say is the VM TiVo is effectively the same as the TiVo premiere...

Tony Hoyle · 12-03-2011, 11:59 AM

That would probably work, but technically you're not even allowed to open the VM Tivo as it's only a rented device..

cwaring · 12-03-2011, 12:38 PM

I'm sure that won't stop some people

(And no, that comment was not aimed at anyone individual.)

browellm · 12-03-2011, 03:51 PM

Carl, thank god we have you as the moral backbone of this forum.

Fixerman · 12-03-2011, 03:55 PM

Quote:

Originally Posted by browellm

Carl, thank god we have you as the moral backbone of this forum.

.....and not just THIS forum!

cwaring · 12-03-2011, 04:08 PM

I would have hoped that the smiley would convey that I was trying for levity rather than being serious, but perhaps I should have been slightly less subtle

That said, I really do fail to see what is actually wrong in having, as you put it, morals. Or, in this case, simply sticking to the T&C agreed to on signing-up to receive services from VM

browellm · 12-03-2011, 04:13 PM

Tee hee.

cwaring · 12-03-2011, 05:40 PM

SPR · 02-05-2012, 08:42 AM

Quote:

Originally Posted by CeeBeeUK

SPR, did they transfer anything? My box is still rebooting, I had hoped it would settle down, so it looks like a box swap for me.

Didn't realise it had been that long since I last logged on!
Unfortunately they could not transfer anything as was suggested in the forum.

and even if there was, it would probably now have been a useful function that they would have decided should be removed again!