Join Date: Apr 2014
Problem with the signal on this channel. Try Again (V53)
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First I went to the menu and did the reboot, no help same error.
I called Comcast yesterday and they tried everything the phone person could do and even had me:
1) Pull the Cable Card out for 90 seconds and try again
2) Tried this and unplugging the unit.
3) Unplugged unit for more than 5 minuets
Still same error messages.
I went to the page where I could see each channels power / signal level and switch through working channels and non working and they were all in the 90 + range for both working and not.
My Cable Model is very close to my TIVO unit and thus the main feed from Comcast.
I have not yet tried rerunning the "Setup Wizard" for fear it will wipe out all my recordings.
Comcast seems to think I may have a bad Cable Card. Personally I don't think the people on the Chat or Phone know anything about how to deal with TIVO units.
When I first installed my TIVO unit I spent hours and days on the phone with various Comcast folks and even TIVO support and it wasn't until Comcast sent out a service person that I was VERY luck that it was the one that had to deal with a TIVO install before. He knew all of the strange request to make to change the Comcast network configuration so my Cable Card would actually come alive.
I have an appointment on Wed. Morning with another service person and I hope he or she know TIVO... I'm already on my second Cable Card and they think I now need a third??? Wish they would just leave a box full...
What is funny, at the higher channels where my wife wanted to watch Hallmark, 793 and 794 show this error, but 791 and 795 work fine. They all show the same high strong signal levels as well???
I am now going to sit down and go through ALL the channels to see which ones are reporting the error...
Wow that takes a long time... Switch one channel at a time and noted those that reported the V53 error:
2, 4, 5, 7,8, 9, 12, 13, 14, 17, 19, 20, 21, 24, 25, 31, 32, 103, 104, 111, 190, 191, 192, 194, 197, 200, 433, 450, 621, 636, 676, 706, 726, 727, 733, 734, 736, 738, 739, 745, 746, 747, 749, 750, 753, 755, 756, 759, 761, 762, 763, 764, 766, 768, 769, 771, 772, 781, 782, 787, 793, 794, 796, 797, 798, 811, 812, 816, 875, 877, 897
Last edited by rjbur : 04-06-2014 at 06:19 PM.