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Old 12-27-2014, 02:26 PM   #1
Gunnyman
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Transferring Lifetime Service

Does Tivo Do this anymore?

I'm thinking about dumping DTV for cheap basic cable and want to get a tivo again.
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Old 12-27-2014, 05:09 PM   #2
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Quote:
Originally Posted by Gunnyman View Post
Does Tivo Do this anymore?

I'm thinking about dumping DTV for cheap basic cable and want to get a tivo again.
Only under some very specific circumstances that probably won't apply to you, unfortunately. Do you have a really old Series 1 with Lifetime?
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Old 12-27-2014, 05:34 PM   #3
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Originally Posted by ej42137 View Post
Only under some very specific circumstances that probably won't apply to you, unfortunately. Do you have a really old Series 1 with Lifetime?
My father does.
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Old 12-27-2014, 06:32 PM   #4
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He would have had to have purchased it on or before January 21, 2000 for the "Grandfather transfer".

Scott

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Originally Posted by TiVoPony View Post

Taken from the new pricing summary posted as a sticky at the top of the Coffee House:

Q. Can I transfer my Product Lifetime service contract to new hardware?

A. For Product Lifetime, the answer is no, just like today. This isn't really part of our announcement and the rules haven't changed, but since this is a frequently asked question I'm including it here. Product Lifetime is always tied to the specific box that you activated, as defined in the terms of the Product Lifetime Description: http://www.tivo.com/0.4.asp

There are only four exceptions:

1. 30-day money back guarantee: During the first 30 days after you activate your Product Lifetime service, you can transfer freely from one unit to another.
2. Grandfather transfer: The one-time "Grandfather transfer" (for people who purchased Product Lifetime on or before January 21, 2000 [as in, more than six years ago], and who have not already used their one-time transfer) is still allowed and will also be honored for future hardware releases from TiVo, such as the Series3. If you have any trouble when you call, please mention KDB code 09-07-04 to the agent.
3. Authorized warranty replacement:In the event that a unit with Product Lifetime malfunctions, you can opt to have it repaired under warranty by the manufacturer. If the manufacturer (whether it's TiVo, Humax, Sony, etc.) cannot repair the unit and opts to replace it, we will transfer the Product Lifetime service to the new unit. In most cases this happens automatically. If not, you can usually make the change yourself in Manage My Account or by calling customer support.
4. Extended warranty through a retailer: As a courtesy, TiVo will usually allow a Product Lifetime service transfer in the case that you purchased an extended warranty from a retailer, and the retailer was not able to repair the unit and instead replaced it with an equivalent unit under the terms of their extended warranty program. Note that customer support might ask to see evidence of the extended warranty agreement.

Pony

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Old 12-27-2014, 07:50 PM   #5
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Doh 12/12/2000
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Last edited by Gunnyman : 12-27-2014 at 08:01 PM.
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Old 12-28-2014, 02:58 PM   #6
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If you are looking for something cheap to use with basic cable, try looking for a used Series 3/HD TiVo with lifetime on ebay or Craigslist.
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Old 12-28-2014, 03:06 PM   #7
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People with long service histories have been getting deals on new units with lifetime. It's worth a call. (You'd want your Dads account info)
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