Same issue, except it said 'wrong password'... called the 877 # and after dancing with the phone robot, operator said they were aware of the issue since yesterday, and trying to fix it.
which brings up two issues:
1. I changed my password for nothing. NOW I have to change it on my cryptic cheat sheet.
- AFTER I changed password, I tried to click tivo online and still got 'wrong password'. went to my account, it worked. Tried from there.. same thing.
2 -AND MOST IMPORTANT- Most site professionals can put a banner on given pages noting possible systems problems... especially when dealing with non-computer types.
To make folks chase their tails when it's because of KNOWN issues is totally NOT professional.
Also this should be stickied on here!