Originally Posted by cmaquilino16
I got a TiVo HD I am losing some of my HD channels they just go black with no message. I live in the Atlanta ,Ga area I got letter back in February from Comcast about older TiVo not working with the new MPEG 4 upgrade in area. Is there other people in my area losing channels to or do I just have a cable card issue. I talked to Comcast about it and they acted like it was a TiVo problem or cable card problem. Let me know if anybody else got this problem.
You got the letter from Comcast which explained the problem. The S3 and HD models will not be able to view the MPEG4 channels. You need to upgrade to a Premiere, Roamio or Bolt. You should call TiVo and see if you can get the deal they had for the Roamio Pro for $600 including lifetime service ($500 for the hardware plus $100 for lifetime).
You will continue to lose HD channels on the S3/HD as Comcast moves all the HD channels except local broadcast to MPEG4.