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Old 04-19-2012, 02:07 AM   #271
rbiro
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Quote:
Originally Posted by smarthur View Post
UPDATE:

After visiting Tivo's support page for Xfinity On Demand I figured out that my Cable Card was not paired.

Calling Comcast and giving them the Host ID and Data ID from the gray trouble screen allowed them to pair my cable card.

I'm now seeing the On Demand video.
Thanks for the update.
I've had this problem for a week and nobody at either Comcast or TiVo could point me in the correct direction.

The troubleshooting page on TiVo's website can be found here:
TROUBLESHOOTING : XFINITY On Demand for TiVo Premiere

Here is a link to TiVo's support document showing how to tell if the card is paired or not:
Motorola M-Card: Checking Pairing and Copy Protection

Last edited by rbiro : 04-19-2012 at 02:08 AM. Reason: Missing original quote
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Old 04-19-2012, 12:00 PM   #272
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I'm in the Milpitas Calif. area and I finally got my cable card for my Tivo Premiere on Tuesday and I've been playing around with it for a couple of days.
I do get Comcast's On-Demand and it actually works. It's not setup like a normal Comcast box but it is useable and it is integrated into the Tivo search results.
So you can now search Netflix, Amazon Video, Hulu Plus, normal tv and Comcast's On Demand and view them from this new interface.
This is the Tivo/Comcast interface that should have been adopted by Comcast along time ago, instead of that wonky software interface they tried on the East coast.

Is it perfect, no, but it is useable and does, for now, what I want it to do.
The HD menu on the Tivo is really slow and takes a while to get use to it but looks very nice and if you need a speedier interface you can use the SD menu.
The Comcast On Demand interface is pretty spartan and takes a while to get use to it but you can finally get On Demand without having to have another box just for getting On Demand.

I'm sure, as I use it more, I'll find things that need to be improved or needs to be added but for an initial roll out of the integration of Tivo and Comcast's On Demand it's a good start and has, for now, kept me from going elsewhere.
I just hope they both continue to work on this and don't just make it work but make it work better.

Laters,
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Old 04-19-2012, 12:06 PM   #273
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Originally Posted by CharlesH View Post
Does "zoom" mean anything with HD (16x9) content? I thought zoom only worked on SD (4x3) content.
Sorry I meant using your TV's. I have normal, stretch, and proportional zoom on my Sony KDL800
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Old 04-20-2012, 06:15 PM   #274
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Saw this at the local Best Buy in Pittsburg, CA (East Bay Area). I imagine it won't take long to roll out if they are already promoting it in stores. Hopefully soon for the rest of us.

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Old 04-25-2012, 03:49 PM   #275
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Now available throughout the SF Bay Area

XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
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Old 04-25-2012, 03:57 PM   #276
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Does that included people who activated there TiVo after April 9th as well?

The help docs on tivo.com said I wouldn't get it till the rollout in the bay area is complete.

Edit - I check the site and the stipulation is gone! About to try the steps above (second connection in process)

2nd Edit - It WORKS THANK YOU!
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Old 04-25-2012, 04:17 PM   #277
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Worked exactly as described, connected two times and used the remote commands and I have onDemand on TiVo. I still can't believe it! I tested 3D as well and can report success. This is a huge win and I hope TiVo keeps innovating to bring more features to our boxes.
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Old 04-25-2012, 04:20 PM   #278
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Working in San Ramon, Zip Code 94582!

Beware, however, if you don't have any premium channels and have not had you cable cards paired, you'll be spending some time on the phone with Comcast getting that set up.
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Old 04-25-2012, 04:26 PM   #279
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XFINITY roll-out in SF Bay Area is complete

https://twitter.com/#!/tivodesign/st...51372629823488
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Old 04-25-2012, 05:24 PM   #280
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Has anyone been able to select it under source on the iphone or ipad? not showing up there for me and on 1.9.1
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Old 04-25-2012, 05:31 PM   #281
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Thank you so much TiVoMargret. Thank you. Works like a charm
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Old 04-25-2012, 05:59 PM   #282
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Quote:
Originally Posted by TiVoMargret View Post
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
TiVoMargret,

TiVo sign the same deal with Cox when is Cox going to do anything?
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Old 04-25-2012, 06:14 PM   #283
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Ha, let's get all of the rest of the Comcast users outside of San Francisco up and running before worrying over other providers.
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Old 04-25-2012, 06:44 PM   #284
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TiVoMargret,

TiVo sign the same deal with Cox when is Cox going to do anything?
Start a thread, find out how much interest is out there.
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Old 04-25-2012, 06:56 PM   #285
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Quote:
Originally Posted by TiVoMargret View Post
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
Quote:
Originally Posted by bareyb View Post
I'm in Cupertino and Xfinity On Demand IS showing up under my VOD menu. Problem is, all I can download are a bunch of "Welcome to Xfiinity On Demand" videos. When will I get to see the ACTUAL on demand content?

Is anyone else seeing ONLY welcome videos? Is there something else I need to do here? It's been like this for about 4 days now...
Still no love here. I even went online with Comcast Support. They were no help at all. I did the above that TiVo Margaret suggested and STILL, all I'm seeing is ONE FOLDER that says "About On Demand" with some short introduction videos to the service...

ANYONE ELSE SEEING ONLY THE "ABOUT ON DEMAND" FOLDER?
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Last edited by bareyb : 04-26-2012 at 04:18 AM.
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Old 04-26-2012, 03:14 AM   #286
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Quote:
Originally Posted by TiVoMargret View Post
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
Huh, I can't believe I didn't think of that!

Now on board with on-demand in San Francisco.
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Old 04-26-2012, 11:07 AM   #287
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Works for me now up in Marin County! Honestly the navigation is faster & clearer on the Tivo than it is on the actual Comcast boxes, so this is a big win. Wouldn't mind seeing it re-worked in HD and whatnot, but at least this setup is fast, if not pretty.

Honestly Comcast could organize their OnDemand a lot better, its pretty disorganized in general. But that's hardly Tivo's fault. Glad to see everything seems to be there.

As a bonus, I'm in an area with no BBC-HD, but now I can see BBC shows in HD via on-demand! Also HBO-3D, is that a carried channel in some areas? Another cool offering now open to us via OnDemand!
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Old 04-26-2012, 12:22 PM   #288
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Originally Posted by TiVoMargret View Post
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
Thanks, That made it work, My zip is 94122
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Old 04-26-2012, 12:25 PM   #289
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Honestly Comcast could organize their OnDemand a lot better, its pretty disorganized in general. But that's hardly Tivo's fault. Glad to see everything seems to be there.
Hopefully they can learn a little bit about organizing from TiVo. Comcast's haphazard menus and functions drove me nuts for the month I tried their DVR.

Still, anxiously awaiting a Chicagoland rollout.
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Old 04-26-2012, 12:32 PM   #290
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Hopefully they can learn a little bit about organizing from TiVo. Comcast's haphazard menus and functions drove me nuts for the month I tried their DVR.

Still, anxiously awaiting a Chicagoland rollout.
+1 for chicagoland

(west suburbs)
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Old 04-26-2012, 12:59 PM   #291
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Still screwed in Cupertino. Still only have the "About On Demand" folder with the intro videos.
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Old 04-26-2012, 01:03 PM   #292
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This is all I get. It works perfectly and downloads the videos shown in the pic, but I have no way to get to the actual On Demand stuff. Any suggestions?




Attached Images
File Type: jpg IMG_0259.jpg (36.2 KB, 301 views)
File Type: jpg IMG_0260.jpg (42.8 KB, 301 views)
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Old 04-26-2012, 01:55 PM   #293
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TiVoMargret responded to you directly to contact her through email in another thread. Sounds like a good place to start!
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Old 04-26-2012, 01:57 PM   #294
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I'm not sure if anyone cares (or has the power to fix this), but tivo.com/comcast still says this for my zip code (94555, in Fremont, CA), even though On Demand was live as of last night:

Unfortunately XFINITY® On Demand on TiVo Premiere DVRs is not available in the area you entered. Sign up to be informed when it becomes available, or try another ZIP code.
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Old 04-26-2012, 01:58 PM   #295
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TiVoMargret responded to you directly to contact her through email in another thread. Sounds like a good place to start!
Oh oops... I'll go check it out. Thanks.
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Old 04-26-2012, 02:07 PM   #296
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Okay. I think we are getting closer now!

My buddy smark has been working on this for me and now I have the a whole new set of folders starting with "Top Picks". So we are definitely heading in the right direction.

One major problem though... I can't seem to find the "PPV" folder (which is the only one I need). Where do you go to get the PPV's?
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Old 04-27-2012, 10:47 AM   #297
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Is there PPV new release movies? How much are they for HD?
Anyone?

Are there new release ppv movies (not adult, not sports)? Are they HD? How much are they charging?
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Old 04-27-2012, 01:05 PM   #298
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Anyone?

Are there new release ppv movies (not adult, not sports)? Are they HD? How much are they charging?
Yes. They have "New Releases" as well as "Same Day as Theaters". I just checked, and it's $5.99 for new release, HD Movie. The same Movie in SD is $4.99. So basically, it's the same pricing as they have on the Comcast Boxes.
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Old 04-27-2012, 01:40 PM   #299
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Yes. They have "New Releases" as well as "Same Day as Theaters". I just checked, and it's $5.99 for new release, HD Movie. The same Movie in SD is $4.99. So basically, it's the same pricing as they have on the Comcast Boxes.
Cool thanks
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Old 04-27-2012, 10:24 PM   #300
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Originally Posted by TiVoMargret View Post
XFINITY On Demand should now be available throughout the San Francisco Bay Area. If you aren't seeing it on your TiVo Premiere yet, try these steps:

1. Select "Connect to the TiVo Service now" from Settings > Network
2. Once it completes, make the connection a second time
3. Once that completes, if you are using the "HD Menus" go to TiVo Central and press THUMBS DOWN - THUMBS UP - PLAY - PLAY on the remote control
I tried that, its still not showing up on one of my Premiers.
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