I'm in Downtown Los Angeles. Long story short, I'm on my 3rd TiVO Premiere box. I've been trying to get this to work since December of 2010. I periodically give up, then when I have the energy I try again. I buy an new TiVO and give it a shot, the problem is always the same. The card validates, as I understand it, only under Conditional Access VAL is always "?".
This attempt I'm up to 6 truck rolls, that doesn't count all the previous truck rolls and previous TiVOs. All together we're up to 9 brand new cable cards. I've had TiVO support talking with Time Warner. No go.
Saturday the Time Warner guy was here for 5 hours.
Today he came back and took my TiVO elsewhere to attempt to "stage" it there. Still no go.
Personally I'm feeling like there should be a very large DISCLAIMER PASTED ALL OVER THE TIVO BOX THAT SAYS, "CABLE CARD IS A 50/50 PROPOSITION. YOU MIGHT GET IT TO WORK, YOU MIGHT NOT." As I've gone through forums I see there is nothing unusual about cable cards not working with TiVOs.
Then I came across this post by user LosAngelesSports:
"...I just moved to Downtown LA, and the neighborhood is served by Time Warner....I have been here at the new place for two weeks now, and the techs have been here about every day. We have tried numerous cards. The problem everytime is that the card and tivo wont pair. In the conditional access screen, the Val is always ?. At one point, they had two supervisors, two managers and maintenance here at the building at the same time. All the levels to the building as well as to my floor are fine. I get the signal on my other tv with no tivo.
I called tivo and they said that the cable company needs to send a separate pairing and authorization hit. I even went and bought a premiere, and the same thing is happening with that one, so im sure its a time warner issue. I even let the tech take my tivos to their wherehouse and try connecting there and still no luck...."
LosAngelesSports goes on to say that the problem turned out to be a "Head End" Problem. The Time Warner people that come keep muttering "Head End" problem but nothing has been done to address this yet. Does anyone have any advice on how to get "Head End" support?
I attempted to contact LosAngelesSports directly but was denied until I'd done enough posts. LosAngelesSports, if you're reading this, any info would be greatly appreciated. Any info from anyone (other than pointing me to the TiVO support pages on cable cards) would be seriously appreciated.
Thanks for your time