2TB My Book AV DVR Expander Not Supported

[hannja]

Well, my previous 1TB My Book AV DVR Expander from Western Digital went bad. When I sent it back for RMA, they sent me a 2 TB version of the My Book AV DVR Expander. Installed like normal and my Tivo Premier indicated that it saw an external storage device. However, after trying to set it up, my Tivo says its not supported. Tried rebooting, unplugging, different esata cable, updating through Tivo service, etc. But still won't pair up.

It even says on the box Tivo Compatible and it's model # WDBABT0020HBK-NESN

Any suggestions.

[retiredqwest]

Originally Posted by hannja

Well, my previous 1TB My Book AV DVR Expander from Western Digital went bad. When I sent it back for RMA, they sent me a 2 TB version of the My Book AV DVR Expander. Installed like normal and my Tivo Premier indicated that it saw an external storage device. However, after trying to set it up, my Tivo says its not supported. Tried rebooting, unplugging, different esata cable, updating through Tivo service, etc. But still won't pair up.

It even says on the box Tivo Compatible and it's model # WDBABT0020HBK-NESN

Any suggestions.

I searched for that model # and found very little. WDC store has the model # and shows it as 1TB and out of stock.

So I doubt anyone on here has even seen one of those beasts, yet alone have one. You may have to call WD and see what they say.

If you do call let us know what they say!

[Worf]

Probably not supported by TiVo because TiVo can't handle more than 2TB total - with two disks, each can be up to 1TB.

[rivered]

I would just take out the drive from expander and place it in the tivo, I did this with my 1gig expander.

http://www.rosswalker.co.uk/tivo_upgrade/

[Quake97]

I haven't heard of a 2TB version and like the other guy/gal said, it's probably because its 2TB. Do you have the latest OS on your Premiere?

Joe

[hannja]

I have the most current OS. I may end having to call Western Digital to send me back a 1 TB model rather than the 2TB they sent me.