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02-17-2011, 01:30 PM
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#1
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Large member (Ooer!)
Join Date: Aug 2001
Location: Fareham, UK
Posts: 186
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Feedback site?
Rather than report here in the vague hope that a Virgin TiVo rep may be reading the various problems people are having with their new boxes, is anyone aware of a feedback site that may offer a direct and definite response to any questions/queries/suggestions?
Just a thought.
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MAC
Virgin TiVo installed 19th Feb!!
TiVo S1 (In the Loft) with Cachecard 2.2, 512mb, TiVoWeb
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02-17-2011, 01:45 PM
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#2
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Registered User
Join Date: Apr 2004
Location: London, England
Posts: 21
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....and I replied to the other one, typical 
Copied here as well:
I was thinking the same and then I discovered there is a TiVo forum over at the Virgin Media Help & Support site, apparently the VM TiVo team hang out in there. It is a hidden forum though and I'm waiting to get access to it at the moment........
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02-17-2011, 02:10 PM
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#3
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Large member (Ooer!)
Join Date: Aug 2001
Location: Fareham, UK
Posts: 186
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Oops. Sorry 
__________________
MAC
Virgin TiVo installed 19th Feb!!
TiVo S1 (In the Loft) with Cachecard 2.2, 512mb, TiVoWeb
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02-17-2011, 02:13 PM
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#4
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Large member (Ooer!)
Join Date: Aug 2001
Location: Fareham, UK
Posts: 186
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Quote:
Originally Posted by Wizard
I was thinking the same and then I discovered there is a TiVo forum over at the Virgin Media Help & Support site, apparently the VM TiVo team hang out in there. It is a hidden forum though and I'm waiting to get access to it at the moment........
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Isn't that by invitation only?
__________________
MAC
Virgin TiVo installed 19th Feb!!
TiVo S1 (In the Loft) with Cachecard 2.2, 512mb, TiVoWeb
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02-17-2011, 02:59 PM
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#5
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VM Tivo User
Join Date: Feb 2002
Location: Knaresborough, North Yorkshire, UK
Posts: 9,015
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You could always send them a Tweet to @virginmedia 
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Carl Waring
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02-18-2011, 12:48 AM
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#6
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Large member (Ooer!)
Join Date: Aug 2001
Location: Fareham, UK
Posts: 186
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Call me an old Luddite, but I don't do twitter-book. I sometimes have doubts about electrickery 
__________________
MAC
Virgin TiVo installed 19th Feb!!
TiVo S1 (In the Loft) with Cachecard 2.2, 512mb, TiVoWeb
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02-18-2011, 03:20 AM
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#7
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VM Tivo User
Join Date: Feb 2002
Location: Knaresborough, North Yorkshire, UK
Posts: 9,015
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You old Luddite 
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Carl Waring
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02-18-2011, 04:28 AM
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#8
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Virgin Media Staff
Join Date: Feb 2011
Posts: 115
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we are reading this site too.
__________________
I work For Virgin Media, but all opinions expressed on here are my own and may not be the same as Virgin Media.
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02-18-2011, 11:18 AM
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#9
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Registered User
Join Date: Aug 2002
Location: Derbyshire, UK
Posts: 524
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Quote:
Originally Posted by Digital Fanatic
we are reading this site too. |
It would be nice to be able to see the Virgin tivo forum too, rather than keep duplicating things and VM staff having to reply to two different forums.
I sent my details off hoping to get access to the Tivo forum, but so far I've heard nothing back so it seems to be exclusive to the 'free' Tivo people.
Not sure why forum access should be exclusive to people who got Tivo for nothing?
People on this forum have been using Tivo software for 8+ years so know more about Tivo in general.
I understand the forum being hidden from people who don't even have Tivo yet, but people who have actually had Tivo installed and can be verified on account details surely should be given access?
__________________
VirginMedia Tivo, Sharp Quattron 40" TV, 30mb Broadband.
Retired Series 1 - 250Gb HD, Cachecard, Tivoweb, Endpad. - messed up network config. If anyone interested in buying PM me.
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02-18-2011, 01:08 PM
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#10
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Registered User
Join Date: Jan 2003
Location: South Yorkshire
Posts: 34
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Agreed.
Should be two stickies:
BUG LIST and FEATURE REQUESTS
here if we're not allowed to post to the mysterious VM forum.
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02-18-2011, 02:18 PM
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#11
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Large member (Ooer!)
Join Date: Aug 2001
Location: Fareham, UK
Posts: 186
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Perhaps our friendly Virgin media staff members could arrange access for us, after all we have had more experience of TiVo than most and could therefore add value to the VM TiVo forum.
__________________
MAC
Virgin TiVo installed 19th Feb!!
TiVo S1 (In the Loft) with Cachecard 2.2, 512mb, TiVoWeb
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02-18-2011, 02:30 PM
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#12
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Registered User
Join Date: Aug 2002
Location: Derbyshire, UK
Posts: 524
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Quote:
Originally Posted by Pine Cladding
Perhaps our friendly Virgin media staff members could arrange access for us, after all we have had more experience of TiVo than most and could therefore add value to the VM TiVo forum.
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Agreed, no clue why we seem to be locked out but 'free' Tivo people have access?
__________________
VirginMedia Tivo, Sharp Quattron 40" TV, 30mb Broadband.
Retired Series 1 - 250Gb HD, Cachecard, Tivoweb, Endpad. - messed up network config. If anyone interested in buying PM me.
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02-19-2011, 10:47 AM
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#13
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Virgin Media Staff
Join Date: Feb 2011
Posts: 115
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I think VM know you guys are well versed in all things TiVo
I've passed on a few things already.
They are also interested in TiVo "Virgins" so to speak.
I think there are a few anti-Virgin posters on our Community Forum that would spoil an open forum.
__________________
I work For Virgin Media, but all opinions expressed on here are my own and may not be the same as Virgin Media.
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02-19-2011, 11:05 AM
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#14
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Registered User
Join Date: Aug 2002
Location: Derbyshire, UK
Posts: 524
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Quote:
Originally Posted by Digital Fanatic
I think there are a few anti-Virgin posters on our Community Forum that would spoil an open forum.
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yes they are called Sky Staff  lol
__________________
VirginMedia Tivo, Sharp Quattron 40" TV, 30mb Broadband.
Retired Series 1 - 250Gb HD, Cachecard, Tivoweb, Endpad. - messed up network config. If anyone interested in buying PM me.
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02-19-2011, 11:06 AM
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#15
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Virgin Media Staff
Join Date: Feb 2011
Posts: 115
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Quote:
Originally Posted by jonphil
yes they are called Sky Staff lol |
ha ha.. yeah
__________________
I work For Virgin Media, but all opinions expressed on here are my own and may not be the same as Virgin Media.
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