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Old 02-14-2011, 04:58 PM   #1
microbe
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1st June 2011

New system message just seen, Ta ta TIVO S1 from 1st June 2011.
Time to get busy on the alternate EPG date source then.

www.tivo.com/ukseries1, sadly inaccurate info and only thinks tivo supported by BSKYB in UK.

Very, very sad news.
Paul

Last edited by microbe : 02-14-2011 at 05:04 PM.
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Old 02-14-2011, 05:21 PM   #2
Fred Smith
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Full message:

"On 1 June 2011, TiVo will be discontinuing the service for Series1 TiVo
Recorders in the UK. Your current service will continue to be provided until
that time at no charge. For further information, go to tivo.com/UKSeries1."

Please rate this article.

Given it a double thumbs down as it is clearly wrong in it's content.

Time to start 'rolling our own' with or without the forums agreement?

As above sad, but I supposed to expected. Will kill sales of subbed units on Ebay very soon.
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Old 02-14-2011, 05:40 PM   #3
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Plenty of notice to get things sorted out, for those who want to.
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Old 02-15-2011, 01:05 AM   #4
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Very sad, but as others have suggested in various other threads very probable, if not inevitable with the deal with VM etc.

As you say, 3 1/2 months notice to quit is quite a bit of time. So time to start seeing what else is out there.

I can't say I'm happy with this, but i'm not bitter either, as I think Tivo have done well to have carried on supporting a product circa 11 years old that has not being actively sold for the last 8 or 9 years.

Oh well, time to look at alternatives (as VM is not an option where i live), and I suppose with a new modern box, of whatever description, is going to be somewhat smaller than the old Thomson Tivo, so some benefit there.

J.

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Old 02-15-2011, 01:53 AM   #5
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Ditto that - it marks the "likely lifespan" for any unhacked unit, or units which people don't want to play with too much.

Mine will likely hit eBay (with all the provisos of the upcoming changes) once the S3 is here and I'm sure it works!
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Old 02-15-2011, 02:02 AM   #6
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A sad day.

Time to start looking at Freeview+ boxes (no cable or sky here).
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Old 02-15-2011, 02:08 AM   #7
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Extremely disappointing.
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Old 02-15-2011, 02:11 AM   #8
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Very sad day indeed
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Old 02-15-2011, 02:32 AM   #9
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Indeed, but better than April 1st.

Still no real Tivo alternatives in my area other than DIY setups with Windows Media Center.

I guess their resale value will now be rock bottom?

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Old 02-15-2011, 02:34 AM   #10
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Very sad, time for the bin 5 x tivos ?
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Old 02-15-2011, 02:53 AM   #11
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So what did the term 'Lifetime subscription' actually mean then?
I and my Tivos are all still alive after all.
Not having the option of VM even if I wanted to this is a real kick in the teeth.
Surely they could provide data via internet at least...
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Old 02-15-2011, 03:08 AM   #12
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Surely they could provide data via internet at least...
Only to people who have hacked their Tivos and fitted a network card. Many of the still working Series 1 machines (mine included) still dial up with a daily call
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Old 02-15-2011, 03:10 AM   #13
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Worst. Valentines message. Ever.
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Old 02-15-2011, 03:14 AM   #14
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Quote:
Originally Posted by katman View Post
Only to people who have hacked their Tivos and fitted a network card. Many of the still working Series 1 machines (mine included) still dial up with a daily call
'tis possible over dialup too - but you'd need to use a different drive image, or buy a preconfigured drive with it already setup...
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Old 02-15-2011, 03:18 AM   #15
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Lifetime

So what exactly does lifetime mean.
My tivo is still going strong and in not even close to comming to the end of its life.

Surely Tivo can't just switch us off!


As I'm in a virgin area, I'll happily take a new box in exchange!
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Old 02-15-2011, 03:20 AM   #16
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Boo
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Old 02-15-2011, 03:24 AM   #17
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I'm getting a new Tivo, but as my Series 1 is still going strong and recording things in the bedroom I'm very sad to see this end.
Hopefully someone will easily be able to provide TV guide data for networked Tivo's

*edit - so is it only the phone number ending and we will still get data via the internet?
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Old 02-15-2011, 03:27 AM   #18
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I just sent this message to bskyb-support@tivo.com


Quote:
I have just received the latest message on my UK tivo

“On 1 June 2011, TiVo will be discontinuing the service for Series1 TiVo Recorders in the UK. Your current service will continue to be provided until that time at no charge. For further information, go to tivo.com/UKSeries1.”

And the text at the link says “The newest generation of TiVo PVR and service is now available from Virgin Media. Virgin Media is extending a special offer to current TiVo Series1 customers within a Virgin Media cabled area so that they can take advantage of the Virgin Media TV powered by TiVo. To take advantage of this offer, please go to www.virginmedia.com/tivoupgrade.”

I am NOT in a Virgin Media cabled area and therefore do not have the option to “take advantage” of the latest Tivo incarnation in the UK

So you are just cutting me adrift

This is a pity as Tivo has been the centre of my TV viewing experience for over 10 years

Is there really no way to provide continuing guide data to the remaining UK subscribers?

Yours disappointedly

Phil Grainger
I'd like to ask everyone affected by this to do the same - send a polite, but disappointed, message to Tivo bemoaning what they have done to us

It'll probably not change anything, but you never know - if we don't complain nothing will happen for sure
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Old 02-15-2011, 03:28 AM   #19
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Countdown To The End

http://www.timeanddate.com/counters/...00&sec=00&p0=0

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Old 02-15-2011, 03:28 AM   #20
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Originally Posted by jonphil View Post
so is it only the phone number ending and we will still get data via the internet?
I guess we won't know until June 2nd

But I imagine they do mean that the provision of guide data will cease as of June 1st
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Old 02-15-2011, 03:29 AM   #21
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I have 2 with network cards and 2 working via dial up and none of them has yet been pronounced dead so as stated above what does 'lifetime' service actually mean?
Also if I want to complain whom do I complain to? Is it Tivo, VM or BSkyB?
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Old 02-15-2011, 03:32 AM   #22
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Fret not - they have generously given us 3.5 months to sort out a replacement.

Once our alternative is up and running it just means you will need to buy a shiny new hard disc kit to install and away you go. Think of the benefits: brand new disc; more recording capacity; mode 0; 2 hour live buffer; etc.
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Old 02-15-2011, 03:34 AM   #23
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Fret not - they have generously given us 3.5 months to sort out a replacement.

Once our alternative is up and running it just means you will need to buy a shiny new hard disc kit to install and away you go. Think of the benefits: brand new disc; more recording capacity; mode 0; 2 hour live buffer; etc.
How would that be different? Is someone going to be able to provide the guide data though another method. I hope so, but at the same time wouldn't be keen on paying.
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Old 02-15-2011, 03:35 AM   #24
spitfires
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so is it only the phone number ending and we will still get data via the internet?
Well since TiVo don't support getting your guide data via the network in the UK (hint: they didn't supply the network card) then it's all of it - dial-up or network card.
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Old 02-15-2011, 03:38 AM   #25
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Is someone going to be able to provide the guide data though another method.
Yes.
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Old 02-15-2011, 03:48 AM   #26
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I've just fed back on their article and emailed them this...

Quote:
Dear Tivo,

I've been a happy Tivo customer for 9 years. In that time I was responsible for introducing 4 other loyal users who are still using their S1 every day. I don't live in a cabled area and have no option to use Virgin Media's cable TV services nor do my Tivo loving friends.

I am a Virgin Media customer using their DSL & telephone product but I don't have the option to use your new offering.
I know from the Tivo Community site that your company have hardware that uses digital over the air (DTT) or digital satellite (DSAT) services in other international markets.

I have just read that you intend to discontinue the EPG on the 1st of June leaving me with a useless series 1 and no upgrade path.

I would like you to reconsider and continue to offer the EPG service or better still work with Virgin Media to bring a new offering that works with either Freesat or Freeview channel line ups - both those lineups are a subset of VM channels.

I look forward to hearing from you.
Perhaps we can make someone reconsider this course of action, there's no harm in trying IMHO.
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Old 02-15-2011, 04:01 AM   #27
spitfires
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So what exactly does lifetime mean.
My tivo is still going strong and in not even close to comming to the end of its life.

Surely Tivo can't just switch us off!
Not what you think it means

From Clause 15 of your Agreement
Quote:
TiVo reserves the right to terminate your account and this Agreement for any other reason or no reason if TiVo gives you at least 30 days advance notice of such termination.
"Lifetime" means (and always has meant) a rolling 30-day period.
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Old 02-15-2011, 04:01 AM   #28
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So what did the term 'Lifetime subscription' actually mean then?
It meant that you didn't pay any monthly fees for as long as the service existed, as opposed to the alternative, which was to pay £10 a month.
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Old 02-15-2011, 04:40 AM   #29
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Plenty of notice to get things sorted out, for those who want to.
But what about those who can't?

TiVo Inc suck....
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Old 02-15-2011, 04:43 AM   #30
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Originally Posted by redddevil View Post
...
Also if I want to complain whom do I complain to? Is it Tivo, VM or BSkyB?
TiVo Inc. http://blog.tivo.com/2011/02/1123/ Please post a comment...TiVo's attitude really sucks bigtime. They could have kept the service going.
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