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Old 10-05-2014, 04:27 PM   #1
Twiwanicki
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Where's my HD menu on a HDXL TiVo?

I can't seem to access my HD menu and therefore any xfinity on demand programming..my HDXL tivo only shows standard definition screens and doesn't even give the option of HD under displays in settings. I've rebooted, made sure my hdmi cable is correctly inserted, my aspect ratio is at 16:9 and video is set at 1080p fixed.....tivo is telling me to exchange up to a premier but it's $278 with a lifetime service and I'd loose all my recordings. 'Any ideas?? THX!
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Old 10-05-2014, 04:43 PM   #2
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THD does not support HD menus or XOD.
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Old 10-05-2014, 04:52 PM   #3
dlfl
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Just to be clear:
TiVo Series 3 models, i.e., model numbers starting with 648, 652 and 658, have never had HD menus. The HD XL is the one starting with 658.
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Old 10-05-2014, 05:04 PM   #4
unitron
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Quote:
Originally Posted by Twiwanicki View Post
I can't seem to access my HD menu and therefore any xfinity on demand programming..my HDXL tivo only shows standard definition screens and doesn't even give the option of HD under displays in settings. I've rebooted, made sure my hdmi cable is correctly inserted, my aspect ratio is at 16:9 and video is set at 1080p fixed.....tivo is telling me to exchange up to a premier but it's $278 with a lifetime service and I'd loose all my recordings. 'Any ideas?? THX!
Depending on your cable company you may be able to copy all of your recordings off to a PC and then copy them to another TiVo.

Did you just buy that unit used with lifetime for that price?
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Old 10-05-2014, 05:55 PM   #5
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Are you sure its a Series 3 HD XL? The label on the back would say TCD658000. Under Settings, System Information screen, it would also say the model in the first 3 numbers of the TSN (Tivo Service Number), the Tivo software's first 3 numbers also.

If it is, then it does not support 1080p. The only resolutions are 480i, 480p, 720p, 1080i.

If you are able to set 1080p then its a Premiere (Series 4) or Roamio (Series 5). Premiere has SD and HD menus which are selectable, but Roamio only has HD menus.
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