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Old 06-01-2010, 11:34 AM   #1
rjames
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Angry Music And Photos Missing

No Music or Photos on Tivo Central. Tried resetting the unit, resetting the network, spent about half an hour fooling with it. Gave up and called Tivo. They put me on hold then came back and said it was a problem on thier end with some customers but not all and they would be fixing it when they could get it figured out. Just seems they should send a message to message center addressing the problem so clients would not try fixing what is not broke on their end.
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Old 06-01-2010, 02:44 PM   #2
dlt123
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Quote:
Originally Posted by rjames View Post
No Music or Photos on Tivo Central. Tried resetting the unit, resetting the network, spent about half an hour fooling with it. Gave up and called Tivo. They put me on hold then came back and said it was a problem on thier end with some customers but not all and they would be fixing it when they could get it figured out. Just seems they should send a message to message center addressing the problem so clients would not try fixing what is not broke on their end.
Ditto for me... I did the same thing on my Series 2 Tivo and reset the box, but NO Music or Photos.

I listen to internet radio over the Music area on Tivo and this is gone. I hope this is fixed soon, since this is the main reason I continue to use Tivo.

Dennis
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Last edited by dlt123 : 06-01-2010 at 02:50 PM.
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Old 06-01-2010, 03:51 PM   #3
jondar
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Quote:
Originally Posted by rjames View Post
Just seems they should send a message to message center addressing the problem so clients would not try fixing what is not broke on their end.
Would have been nice. It first showed up for me with one TiVo losing it's name and MAK. Tried resetting @ tivo.com with no luck, finally changed the name there with still no luck and now a second has lost its name as well. Of course none of the 3 can now see each other to MRV some shows I needed to move.
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Old 06-01-2010, 11:43 PM   #4
dalan81
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Same here. As of today Music, Photos and more menu item is gone. Tried restarting the unit, but no luck. If anyone has an idea of how to fix, please pass along.
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Old 06-02-2010, 01:18 AM   #5
moyekj
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1 of my Series 3 TiVos (lifetime service) lost it's name and I lost TTG/MRV capability after a net connect last night. I rebooted the unit tonight and then net connected twice and it finally got it's name back and TTG/MRV are working again. Somebody at TiVo must be royally screwing with some accounts...
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Old 06-03-2010, 09:13 PM   #6
jimsocks
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Lost my music & photos on SD menu - have the link on HD menu, but the link doesn't bring up anything...lost MRV as well....fix, please...
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Old 06-04-2010, 06:54 AM   #7
steve614
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What worked for me was rebooting my Tivos and then having them connect to the TiVo Service (phone home).
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