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Old 05-29-2010, 03:55 PM   #1
Kbpreston
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Lost parental control password please help

Hi I came home from college to my old tivo which had parental controls and now I don't remember the password is there a way to reset the tivo without mailing it somewhere?

-Thanks
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Old 05-29-2010, 05:08 PM   #2
steve614
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Do a Clear and Delete everything?

Or maybe you won't really need the password: http://tivocommunity.com/tivo-vb/sho...d.php?t=432938
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Old 05-29-2010, 05:53 PM   #3
E94Allen
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Call TiVo support and maybe they will help you with that.
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Old 05-30-2010, 07:19 PM   #4
True Colors
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I had this problem once. My Tivo did not have any type of password protection set up. But mysteriously, the password protection actually came on one day.

Obviously I had no idea what the password was since I never turned it on(it turned itself on).

I called Tivo support(1.877.367.8486) and gave my account information and Tivo box number to a customer service agent. He reset the password for me. After he gave me the new password I went into the Tivo settings and turned the password protection off.

TC
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Old 07-23-2011, 12:07 AM   #5
ADent
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Quote:
Originally Posted by steve614 View Post
Do a Clear and Delete everything?

Or maybe you won't really need the password: http://tivocommunity.com/tivo-vb/sho...d.php?t=432938
How do you od the C&DE? It asks for the parental password.
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Old 07-23-2011, 01:23 AM   #6
replaytv
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Do a Clear and Delete everything? U can't do that without the password

Quote:
Originally Posted by steve614 View Post
Do a Clear and Delete everything?

Or maybe you won't really need the password: http://tivocommunity.com/tivo-vb/sho...d.php?t=432938
U can't do that without the password. The only other way that I can think of is to put a defaulted hard drive in it of the same software version/model.
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Old 07-23-2011, 07:34 AM   #7
steve614
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Quote:
Originally Posted by ADent View Post
How do you od the C&DE? It asks for the parental password.
Quote:
Originally Posted by replaytv View Post
U can't do that without the password. The only other way that I can think of is to put a defaulted hard drive in it of the same software version/model.
Well, it was just a suggestion to try. I had no idea if it would work, which is why I included the question mark.
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Old 07-24-2011, 01:30 PM   #8
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Call Tivo support certainly seems to be the most reasonable, initial resort here.
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Old 07-24-2011, 02:26 PM   #9
aadam101
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Quote:
Originally Posted by steve614 View Post
Do a Clear and Delete everything?

Or maybe you won't really need the password: http://tivocommunity.com/tivo-vb/sho...d.php?t=432938
Wow. That thread is just shocking. That's the first time I've seen it. Just another slap in the face to paying customers.
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