HDMI cable not permitted - another quick thread post!

Jerry® · 05-06-2010, 06:02 PM

So I've read some other threads regarding the HDMI NOT PERMITTED message and the whole HDCP copy protection crap http://www.tivocommunity.com/tivo-vb...d.php?t=419278. THis just happened to me today and I had to switch to component. But what I'm wondering is if this is a problem with my TV, my cable company or my HDMI cable. I switched HDMI cables and that doesn't seem to be the cause. TiVo Live Chat support said my TV needs a "firmware update to get the proper HDCP keys." But there's no way to hook my HDTV to the internet.

Any thoughts?

Thanks

Jerry

dlfl · 05-06-2010, 06:14 PM

Typically TV firmware updates can be downloaded to a PC and put on a USB memory stick that can be plugged into the TV. The TV manufacturer's website should give you update information and instructions.

Jerry® · 05-06-2010, 06:34 PM

There's no USB port on my TV. It's a 32in Vizio HDTV 1080p.

gweempose · 05-06-2010, 06:57 PM

If your TV has neither an ethernet connection nor a USB port, there really is no easy way to upgrade the firmware. I'm afraid you're stuck with component. If it makes you feel any better, I never could get my THD to work with the HDMI input on my 40" Samsung. Fortunately, component often looks just as good. The only real negative is that you have to deal with five cables instead of one.

Jerry® · 05-06-2010, 07:08 PM

Quote:

Originally Posted by gweempose

If your TV has neither an ethernet connection nor a USB port, there really is no easy way to upgrade the firmware. I'm afraid you're stuck with component. If it makes you feel any better, I never could get my THD to work with the HDMI input on my 40" Samsung. Fortunately, component often looks just as good. The only real negative is that you have to deal with five cables instead of one.

Yeah that's what I was afraid of. Oh well....*sigh*

A J Ricaud · 05-06-2010, 07:17 PM

I can't tell from your post if Tivo had you try re-booting your Tivo by pulling the power cord, waiting 10-15 sec. and plugging it back in. If you haven't done that, it's worth a try. A re-boot sometimes clears up many problems.

Jerry® · 05-06-2010, 07:26 PM

Quote:

Originally Posted by A J Ricaud

I can't tell from your post if Tivo had you try re-booting your Tivo by pulling the power cord, waiting 10-15 sec. and plugging it back in. If you haven't done that, it's worth a try. A re-boot sometimes clears up many problems.

Yeah did that - and then still got the "HDMI cable not permitted" message followed by a blue "lost Signal" screen. Told this to the TiVo tech too.

Jerry® · 05-06-2010, 07:39 PM

Quote:

Originally Posted by A J Ricaud

I can't tell from your post if Tivo had you try re-booting your Tivo by pulling the power cord, waiting 10-15 sec. and plugging it back in. If you haven't done that, it's worth a try. A re-boot sometimes clears up many problems.

Actually here's a snippet directly from my chat with TiVo Tech:

Tivo Tech: To explain the situation once more, the TiVo has to get the 'OK' from your television to provide programming. The 'OK' is really by an HDCP key. If the HDCP is changed to be encrypted differently (FCC regulations) to uphold the security of whatever it is trying to protect (copywritten material), then there will need to be an update. With this said, when the TiVo unit doesn't get the 'OK' back from the television it displays the error you see. If the Television doesn't see the 'OK' from the TiVo, you wouldn't see anything.

bmgoodman · 05-07-2010, 07:17 AM

Quote:

Originally Posted by Jerry®

Actually here's a snippet directly from my chat with TiVo Tech:

Tivo Tech: To explain the situation once more, the TiVo has to get the 'OK' from your television to provide programming. The 'OK' is really by an HDCP key. If the HDCP is changed to be encrypted differently (FCC regulations) to uphold the security of whatever it is trying to protect (copywritten material), then there will need to be an update. With this said, when the TiVo unit doesn't get the 'OK' back from the television it displays the error you see. If the Television doesn't see the 'OK' from the TiVo, you wouldn't see anything.

Great. But what CHANGED that this SUDDENLY became an issue? I know someone else this happened to. Just suddenly refused the HDMI cable. I switched that one to component cables because the owner didn't care and I didn't have the time to research. I will say that replacing the cable did not help.

I can also understand how some people become "criminals" (per DCMA) in trying to get around all this copy protection crap....

Stormspace · 05-07-2010, 07:47 AM

Quote:

Originally Posted by bmgoodman

Great. But what CHANGED that this SUDDENLY became an issue? I know someone else this happened to. Just suddenly refused the HDMI cable. I switched that one to component cables because the owner didn't care and I didn't have the time to research. I will say that replacing the cable did not help.

I can also understand how some people become "criminals" (per DCMA) in trying to get around all this copy protection crap....

Call the TV manufacturer and report the problem. See what they say and if it's not good enough, report their butts to the FCC and the FTC. HDCP and HDMI are supposed to work.

brettatk · 05-07-2010, 07:52 AM

I just read this online about someone talking about their Vizio:

Quote:

I have a TV with a USB type 'B' female socket on it, labelled as 'software update terminal'. It's exactly the same connection as on the back of my printer. (Note this is NOT the USB socket type 'A' that is actually on a computer). So assuming that I could get an updated firmware file, how would I upload it to the TV ? A thumb-drive won't work, as they are USB type 'A'. I'm interested in the method - actually getting the firmware itself is a separate issue. Thanks !

Does this reflect your TV? Someone replied saying the a TV shop should be able to load the firmware update. Not sure how accurate that is but if it does have that port I'd say there has to be a way to update the firmware. Maybe if you gave the Vizio model # we could try and find out.

gweempose · 05-07-2010, 09:29 AM

Quote:

Originally Posted by bmgoodman

But what CHANGED that this SUDDENLY became an issue? I know someone else this happened to. Just suddenly refused the HDMI cable ...

That's what happened with mine. It was working perfectly for over a year, and then one day it wasn't. I even tried updating the firmware on my TV to no avail. I also had a situation with a different set where the HDMI board went bad. All my other devices worked with it, but my S3 refused to play ball. Fortunately, the set was still under warranty. A guy came out, replaced the entire board, and it fixed the problem. HDMI can be a real pain in the ass sometimes, and it's only going to get worse. I just read that at some point in the near future, all new Blu-ray players will be required to downconvert to SD via the component outputs. So that means we will basically be stuck with HDMI whether we like it or not.

Jerry® · 05-07-2010, 10:55 AM

Quote:

Originally Posted by brettatk

I just read this online about someone talking about their Vizio:

Does this reflect your TV? Someone replied saying the a TV shop should be able to load the firmware update. Not sure how accurate that is but if it does have that port I'd say there has to be a way to update the firmware. Maybe if you gave the Vizio model # we could try and find out.

Vizio 32in HDTV model # VOJ320F1A.

Jerry® · 05-07-2010, 11:00 AM

But wouldn't it be the cable signal that's sending out the copywritten signal? I don't understand how it's the TV's fault?

brettatk · 05-07-2010, 11:09 AM

Looking at the manual for that TV is does have a "Service" input. I'm guessing through it the firmware can be updated but I have no idea how or who could do it. Even then as already mentioned, there is no guarantee that it would fix your problem.

solutionsetc · 05-07-2010, 12:36 PM

Jerry,

Do you have another HDMI source (Blu-Ray, DVD, etc.) you could test with. If not, you're gonna be hard-pressed to determine whether it is the TiVo or the TV. Unless of course you have another TV.

BTW, IMHO any "1080p" TV should be new enough to not require any kind of an update to support HDCP over HDMI unless there was a snafu in the original firmware of your model, which I am guessing Visio would be aware of.

MPSAN · 05-07-2010, 03:42 PM

Quote:

Originally Posted by solutionsetc

Jerry,

Do you have another HDMI source (Blu-Ray, DVD, etc.) you could test with. If not, you're gonna be hard-pressed to determine whether it is the TiVo or the TV. Unless of course you have another TV.

BTW, IMHO any "1080p" TV should be new enough to not require any kind of an update to support HDCP over HDMI unless there was a snafu in the original firmware of your model, which I am guessing Visio would be aware of.

I had the same issue with a TV. The BluRay worked fine on HDMI and the TiVo HD worked...most of the time. I swapped HDMI cables and then they both worked. I also tried unplugging the THD HDMI before the set was on. After the set was on, I plugged in the THD HDMI and it worked. Strange but Both HDMI inputs are fine now!

turbobuick86 · 05-07-2010, 05:30 PM

Quote:

Originally Posted by Jerry®

Vizio 32in HDTV model # VOJ320F1A.

http://www.tivocommunity.com/tivo-vb...d.php?t=443435

In the above recent post, I have the same model tv, but my saga seemed tivo/tv and not a cable issue. Not only did HDMI quit, but same with component. However, when I changed tivos, everything worked fine. Still scratching my head on this one....

jcthorne · 05-08-2010, 08:04 AM

Quote:

Originally Posted by gweempose

That's what happened with mine. It was working perfectly for over a year, and then one day it wasn't. I even tried updating the firmware on my TV to no avail. I also had a situation with a different set where the HDMI board went bad. All my other devices worked with it, but my S3 refused to play ball. Fortunately, the set was still under warranty. A guy came out, replaced the entire board, and it fixed the problem. HDMI can be a real pain in the ass sometimes, and it's only going to get worse. I just read that at some point in the near future, all new Blu-ray players will be required to downconvert to SD via the component outputs. So that means we will basically be stuck with HDMI whether we like it or not.

No, that is not what it means.

If the component outputs of BluRay players are disabled to SD the MANY more folks will begin using media from 'other sources' and bypassing all this DCMA crap.

HDMI did not work for me either. Does not work on a brand new Visio TV purchased this year and all this firmware update crap for 'keys' to watch material i PAID FOR is BS. I'll stick with component and DVI, they work just fine thanks.

turbobuick86 · 05-08-2010, 10:49 AM

In my case the TivoHD suddenly stopped working with HDMI on my Vizio, but the HDXL works fine. To me this points more to TIVO than the TV. However, the TivoHD works on an older HDTV in the other room that is only component equipped. I'm thinking something is starting to fail on the TivoHD.