I am helping a nice old lady get her TiVo set-up. Here daughter passed down a Series 2 TiVo to her, along with lifetime service.
After I connected the TiVo it froze on the Welcome Powering Up screen. After doing all the trouble-shooting I could find, plus calling TiVo customer service, it is determined that it needs to be repaired. Based on my research it seems that the hard drive is likely bad and needs to be replaced.
I have found the upgrade/replacement kits on the internet, which is great. I should be able to accomplish that easily. My question is, are there any brick and mortar stores that carry these upgrade/replacement kits? I would like to help her get this going as quickly as possible and was hoping to find a kit locally (Phoenix area).
Thanks in advance...