green screen

postal77 · 06-21-2009, 03:38 PM

i did a kickstart 57 and after 4 hours i had to unplug my tivo because it did not restart it went back to the green screen when plugged it in is my tivo useless now

scandia101 · 06-21-2009, 06:48 PM

Despite the message displayed on the green screen regarding how long it will take, it can take many many hours to complete the task.

richsadams · 06-22-2009, 01:42 AM

When you say "green screen" do you mean the MFS assert (or GSOD) screen? Or is it just a blank green screen?

As Scandia mentioned, it can take a while for TiVo to diagnose and fix data corruption or isolate bad sectors on your hard drive...several minutes to several hours depending on the severity of the problem and/or the size of your hard drive. But if the GSOD screen remains for four or five hours odds are that it can't recover. That usually means your hard drive will need to be replaced.

You could try some of the other Kickstarts to see if one might help.

Best of luck!

wscannell · 06-22-2009, 06:22 AM

Another trick would be to put the drive in a PC and run the manufacturer diagnostics on it. Many of them will reallocate bad sectors on the drive. Some seem to do this silently (without telling you). Then put the drive back in the TiVo. The green screen will still come up. If you are lucky, it may complete and the TiVo will work again. However, this is a good sign that the hard drive is on its way out and you should back it up or replace the hard drive.

postal77 · 06-22-2009, 06:23 AM

i have the screen that says tivo encountered a sever problem and needs about three hours to fix so i tried kickstart 58 i got the power up screen almost there screen and then a screen that said installing updates could take a few minute then it restarted and now i'm on the screen with the severe problem again if it doesn't work i'll try 52 next

richsadams · 06-22-2009, 08:48 AM

Quote:

Originally Posted by postal77

i have the screen that says tivo encountered a sever problem and needs about three hours to fix so i tried kickstart 58 i got the power up screen almost there screen and then a screen that said installing updates could take a few minute then it restarted and now i'm on the screen with the severe problem again if it doesn't work i'll try 52 next

If you haven't, I would try KS58 first. If that doesn't help, run KS54 to see if it passes.

As mentioned you could run a third party diagnostic like WD's Lifeguard.

postal77 · 06-22-2009, 11:22 AM

i tried kickstart 58 did not work now i'm doing kickstart 52 and my tivo restarted a few times but always goes to the dreaded green screen with the seroius problem message i'll give 52 a few hours to see if it works

postal77 · 06-22-2009, 01:03 PM

ran all the kickstarts none work so was wondering how do you get the recordings off the hard drive thanks

wscannell · 06-22-2009, 02:13 PM

Try my post #4 and see if that helps. If so, you can then copy the drive to a new drive.

postal77 · 06-22-2009, 05:05 PM

the only problem is i only use my laptop and netbook i put my desktop away because i never used it anymore and it sounds like i would have to install the hard drive into my desktop is that right or is there another way

postal77 · 06-22-2009, 07:11 PM

what type of tool is used to take the screws out to get the hard drive out thanks

djwilso · 06-22-2009, 07:18 PM

Quote:

Originally Posted by postal77

what type of tool is used to take the screws out to get the hard drive out thanks

For drive removal instructions, you can refer to the drive upgrade FAQ at this URL:

http://tivocommunity.com/tivo-vb/sho...d.php?t=370784

The tools needed are Torx T-10 and T-15 drivers. Magnetic tips are preferred for these as some of the screws are in places that are difficult to get to with your fingers.

dalee18 · 06-22-2009, 07:19 PM

It's a torx screwdriver. Looks like a regular screwdriver but with a star on the end.