TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Coffee House - TiVo Discussion
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 04-09-2009, 02:19 PM   #1
pvorlicek
Registered User
 
Join Date: Oct 2007
Posts: 17
TiVo Lifetime Subscription

I'm just about ready to pull the trigger on a lifetime subscription. My biggest concern is "what happens if my unit fails". I read the terms and conditions form the TiVo web site regarding this issue:

"Because a Product Lifetime Subscription is linked to a particular TiVo DVR, you may not transfer it to any other TiVo DVR unless all the following conditions apply: (a) the TiVo DVR is being replaced pursuant to the manufacturer's or retailer's warranty; and (b) the TiVo DVR being replaced is of the same make and model as the replacement TiVo DVR; and (c) you provide us with a proof of replacement by the manufacturer or retailer. TiVo reserves the right to charge you a fee to transfer Product Lifetime Service from a TiVo DVR being replaced to a replacement TiVo DVR."

I'm comfortable with all of this EXCEPT the phrase "TiVo reserves the right to charge you a fee to transfer Product Lifetime Service from a TiVo DVR being replaced to a replacement TiVo DVR."

Does anybody know if TiVo is currently charging this fee (if I had my unit replaced by TiVo)? If yes, how much are they currently charging for this?

Thanks for any information on this matter.

Preston
pvorlicek is offline   Reply With Quote
Old 04-09-2009, 03:15 PM   #2
LifeIsABeach
Registered User
 
Join Date: Feb 2001
Location: Drexel Hill, PA
Posts: 2,343
Yes, TiVo normally charges a fee when you send in a unit to be fixed. If they can't repair it they will usually replace it with a similar unit and transfer your lifetime. However, the most common TiVo failures (hard drive, fan, etc) can be fixed fairly easily and much more cheaply than sending it back to TiVo. I have 3 TiVos ranging in age from 2 years to almost 10 years and have never had to send one to TiVo to get it fixed.
__________________
For of all sad words of tongue or pen, The saddest are these: "It might have been!"
LifeIsABeach is offline   Reply With Quote
Old 04-09-2009, 03:17 PM   #3
SueAnn
Minion
 
SueAnn's Avatar
 
Join Date: Oct 2004
Location: St Charles, Illinois
Posts: 11,160
My 2+ year old Tivo Series 3 starting having difficulty and Tivo sold me a refurb unit which included transferring over the lifetime warranty for $149.
SueAnn is offline   Reply With Quote
Old 04-09-2009, 03:25 PM   #4
pvorlicek
Registered User
 
Join Date: Oct 2007
Posts: 17
Thanks!

I'll pull the trigger tonight.

Preston
pvorlicek is offline   Reply With Quote
Old 04-09-2009, 04:11 PM   #5
NJ_HB
TiVo/MCE/PSP
 
NJ_HB's Avatar
 
Join Date: Mar 2007
Location: Piscataway, NJ USA
Posts: 730
For your peace of mind: I've had my Humax (Lifetime) since 2004 with an upgraded Weaknees drive - No Problems.
Lifetime was NOT available when I bought my second TiVo also Weaknees upgraded again no problems. When that 3 year sub runs I'll have to decide what to do. (FYI the 3 year sub cost me $299 at that time.)
When I bought the TiVoHD I immediately got Lifetime since it was available.
Most of the problems that occur with the TiVos after they have been running for a while seems to be HD related which is one of the easier DYI fixes.
NJ_HB is offline   Reply With Quote
Old 04-09-2009, 04:42 PM   #6
scandia101
Just the facts ma'am
 
scandia101's Avatar
 
Join Date: Oct 2007
Location: MN, greater TC metro area
Posts: 9,520
Quote:
Originally Posted by LifeIsABeach View Post
Yes, TiVo normally charges a fee when you send in a unit to be fixed. If they can't repair it they will usually replace it with a similar unit and transfer your lifetime.
TiVo never fixes and returns your TiVo. They always send out a refurb as a replacement unless they have no refurb's, then they'll send a new unit.
__________________
discipuli nostrum bardissimi sunt.
scandia101 is offline   Reply With Quote
Old 04-09-2009, 08:15 PM   #7
mp11
Registered User
 
Join Date: Jan 2008
Posts: 246
Did I read correctly that a lifetime on a new Tivo has to come within 30 days of activation? I thought I also read, if Tivo comes out with a new product, lifetime could be transfered to that one. Maybe that was wrong.
__________________
TiVoHD
mp11 is offline   Reply With Quote
Old 04-09-2009, 08:47 PM   #8
pdonoghu
Registered User
 
Join Date: Mar 2003
Location: Upper Greenwood Lake, NJ
Posts: 520
Quote:
Originally Posted by mp11 View Post
Did I read correctly that a lifetime on a new Tivo has to come within 30 days of activation? I thought I also read, if Tivo comes out with a new product, lifetime could be transfered to that one. Maybe that was wrong.
A Tivo subscription is a minimum of one year, longer plans are available. If you sign up for a 1 (or 3) year plan, you can cancel or change the plan within the first 30 days. Say you wanted to get a lifetime subscription. Once past the 30 days, you can still get lifetime, after your initial commitment is up. So if you sign up for a one year plan at $12.95/month, and decide in month two, you want lifetime, you still have to finish out the initial 12 month commitment, and can then buy a lifetime subscription. By then, you will have already paid Tivo $155.40, no credit for this against the lifetime.

There is no standing transfer of lifetime when Tivo comes out with a new model. They have offered this in the past, for a fee, as a special promotion when new hardware came out. I think is was $199 last time. Since new lifetime subscriptions were not available during the last offer, this was the only way to transfer an existing lifetime sub. Since lifetime subs are available to existing Tivo subscribers for $299, my guess is Tivo won't offer lifetime transfers. At the current pricing, you could pay $100 more for a new lifetime, and keep the lifetime on the existing Tivo, or sell the existing Tivo with the lifetime sub for a higher value.
pdonoghu is offline   Reply With Quote
Old 04-09-2009, 11:34 PM   #9
jrm01
Registered User
 
Join Date: Oct 2003
Location: Pittsburgh
Posts: 2,619
Quote:
Originally Posted by itisaniceday View Post
For your peace of mind: I've had my Humax (Lifetime) since 2004 with an upgraded Weaknees drive .
When I bought the TiVoHD I immediately got Lifetime since it was available
You and NJ_HB have the same experience.
__________________
Comcast, Cox, TW, Charter and BHN are cabal companies.
(That is not a spelling error. Check the definition.
)
jrm01 is offline   Reply With Quote
Old 04-09-2009, 11:57 PM   #10
MikeAndrews
Registered abuser
 
MikeAndrews's Avatar
 
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 12,343
Quote:
Originally Posted by pdonoghu View Post
A Tivo subscription is a minimum of one year, longer plans are available. If you sign up for a 1 (or 3) year plan, you can cancel or change the plan within the first 30 days. Say you wanted to get a lifetime subscription. Once past the 30 days, you can still get lifetime, after your initial commitment is up. So if you sign up for a one year plan at $12.95/month, and decide in month two, you want lifetime, you still have to finish out the initial 12 month commitment, and can then buy a lifetime subscription. By then, you will have already paid Tivo $155.40, no credit for this against the lifetime.

There is no standing transfer of lifetime when Tivo comes out with a new model. They have offered this in the past, for a fee, as a special promotion when new hardware came out. I think is was $199 last time. Since new lifetime subscriptions were not available during the last offer, this was the only way to transfer an existing lifetime sub. Since lifetime subs are available to existing Tivo subscribers for $299, my guess is Tivo won't offer lifetime transfers. At the current pricing, you could pay $100 more for a new lifetime, and keep the lifetime on the existing Tivo, or sell the existing Tivo with the lifetime sub for a higher value.
It was $299 for a one time until the end of the year deal to transfer from a Series 1 when the Series 3 came out. That was over the $299 I paid for lifetime in the first place, so I paid $600 for lifetime on my one TiVo when I could have had lifetime on two now. (An additional lifetime is now $299.) Admittedly I would have had the new Series 3 on some other sub in the meantime, but the truth is I wouldn't have bought the S3 when I did if it wasn't for the deal. I didn't have an HDTV for many years afterwards.

A added one year sub is $99, auto-renewing, for a current subscriber with one year commit and is transferable. I dunno if that could be applied to a bump to lifetime during the year, but that would be nice.
__________________
1) Series 4 Premiere - Lifetime
2) Series 3 OLED - Lifetime.
2) Series 2 DT 500GB
Mac Mini NAS with 9 7 x 2TB drives.
UVerse and OTA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
MikeAndrews is online now   Reply With Quote
Old 04-10-2009, 12:35 AM   #11
Joe01880
I love my TiVo
 
Joe01880's Avatar
 
Join Date: Feb 2009
Location: Boston
Posts: 532
I bought a TiVoHD 3 weeks ago, i have a chance to pick up a series 2 with a lifetime sub for 80 bucks. When i activated my TiVoHD I prepaid for a years service. Would it be worth my effort to buy the series 2 with a lifetime sub to have the sub transfered to my TiVoHD?
__________________

Roamio Pro- $99 yearly grandfathered MSD
Premiere- 2TB w/PLS
TiVo HD- 2TB w/ PLS For Sale $350
Series 2- Just sittin around
DVR40- yours if you want it
Connected via Ethernet
FiOS

Joe01880 is offline   Reply With Quote
Old 04-10-2009, 01:23 AM   #12
Glich
Registered User
 
Join Date: Feb 2002
Posts: 30
so worth it. I am going on my 10th year on my $250 life time now on a Tivo HD after my s1 finally expired.
Glich is offline   Reply With Quote
Old 04-10-2009, 01:44 AM   #13
scandia101
Just the facts ma'am
 
scandia101's Avatar
 
Join Date: Oct 2007
Location: MN, greater TC metro area
Posts: 9,520
Quote:
Originally Posted by Joe01880 View Post
I bought a TiVoHD 3 weeks ago, i have a chance to pick up a series 2 with a lifetime sub for 80 bucks. When i activated my TiVoHD I prepaid for a years service. Would it be worth my effort to buy the series 2 with a lifetime sub to have the sub transfered to my TiVoHD?
There's no way the transfer of a lifetime sub could happen, so no, it wouldn't be worth the effort.
__________________
discipuli nostrum bardissimi sunt.
scandia101 is offline   Reply With Quote
Old 04-10-2009, 08:30 AM   #14
HerronScott
Registered User
 
Join Date: Jan 2002
Location: Staunton, VA
Posts: 1,023
Quote:
Originally Posted by netringer View Post
It was $299 for a one time until the end of the year deal to transfer from a Series 1 when the Series 3 came out. That was over the $299 I paid for lifetime in the first place, so I paid $600 for lifetime on my one TiVo when I could have had lifetime on two now.
Netringer,

The original lifetime transfer deal was only $199 (plus 1 year free service on the old unit) when the Series 3 first came out as I took advantage of it for both of my Series 1 units.

Also, we only paid $199 for the lifetime for our first Series 1 (June 2000) and $249 for lifetime on our second Series 2 (May 2002). Are you sure you paid $299 for lifetime on a Series 1? I didn't think they went to that price until the Series 2 was out.

Scott
HerronScott is offline   Reply With Quote
Old 04-10-2009, 11:23 AM   #15
classicsat
Astute User
 
classicsat's Avatar
 
Join Date: Feb 2004
Location: Ontario Canada.
Posts: 17,877
Quote:
Originally Posted by Joe01880 View Post
I bought a TiVoHD 3 weeks ago, i have a chance to pick up a series 2 with a lifetime sub for 80 bucks. When i activated my TiVoHD I prepaid for a years service. Would it be worth my effort to buy the series 2 with a lifetime sub to have the sub transfered to my TiVoHD?
You cannot transfer the sub (at least not at this time).
What you can do is buy the Series 2 with PL and put it on your account. When the year is up on the TiVo HD, you can cancel it and get the discounted Product Lifetime ($299).
__________________
Series 2 234 Hr Lifetime.
Window XP and Ubuntu Linux on my PCs.
Watching more and more in HD direct now.
classicsat is offline   Reply With Quote
Old 04-10-2009, 05:39 PM   #16
steve614
what ru lookin at?
 
steve614's Avatar
 
Join Date: May 2006
Location: Dallas, TX
Posts: 10,722
Quote:
Originally Posted by netringer View Post
I didn't have an HDTV for many years afterwards.
Don't feel bad...I still don't have an HDTV.
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

F*CK CANCER!
steve614 is offline   Reply With Quote
Old 04-10-2009, 09:31 PM   #17
mp11
Registered User
 
Join Date: Jan 2008
Posts: 246
[quote=pdonoghu;7199525]
Quote:
Since lifetime subs are available to existing Tivo subscribers for $299, my guess is Tivo won't offer lifetime transfers.
So as a Tivo customer, I can get this Lifetime for $299? Or is that for an additional lifetime on a second unit? $399 for single Tivo?
__________________
TiVoHD
mp11 is offline   Reply With Quote
Old 04-10-2009, 09:46 PM   #18
bkdtv
Registered User
 
Join Date: Jan 2003
Location: DC Metro Area
Posts: 7,902
Quote:
Originally Posted by mp11 View Post

So as a Tivo customer, I can get this Lifetime for $299? Or is that for an additional lifetime on a second unit? $399 for single Tivo?
That is for lifetime on another unit. Of course, you could get lifetime on another unit and then sell your existing one after its subscription expires.

You've probably noticed people selling lifetime subscriptions on ebay for $330. These are existing TiVo owners that are buying lifetime for $299 and activating DVRs for new customers, thereby robbing TiVo of $100.
bkdtv is offline   Reply With Quote
Old 04-10-2009, 10:31 PM   #19
MikeAndrews
Registered abuser
 
MikeAndrews's Avatar
 
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 12,343
Quote:
Originally Posted by HerronScott View Post
Netringer,

The original lifetime transfer deal was only $199 (plus 1 year free service on the old unit) when the Series 3 first came out as I took advantage of it for both of my Series 1 units.

Also, we only paid $199 for the lifetime for our first Series 1 (June 2000) and $249 for lifetime on our second Series 2 (May 2002). Are you sure you paid $299 for lifetime on a Series 1? I didn't think they went to that price until the Series 2 was out.

Scott
Maybe you're right. I forgot that service was only $6(?) a month in those days.

Thanks I feel better now.

(Disregard some of my rants.)

I'm still debating adding a year or lifetime to a Series 2. I have a feeling a lot of Series 2 with lifetime are going to show up on eBay come June 12.
__________________
1) Series 4 Premiere - Lifetime
2) Series 3 OLED - Lifetime.
2) Series 2 DT 500GB
Mac Mini NAS with 9 7 x 2TB drives.
UVerse and OTA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
MikeAndrews is online now   Reply With Quote
Old 04-10-2009, 10:41 PM   #20
MikeAndrews
Registered abuser
 
MikeAndrews's Avatar
 
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 12,343
As long as we're on the topic, how is this possible?

I bought a Series 2 with lifetime from a seller on eBay. I look at System Information and it does indeed say "Product Lifetime Service." I ran guided setup and let it dial in and...

....can you guess?


It says "New service. Call TiVo at 800-nnn-nnn to activate."

I called Tivo to clear up this misunderstanding and add my new pride and joy to my account. The CSR says they never heard of this unit. I gave the TSN 4 times.

So...other than some slick seller selling a unit that lifetime service was transferred from (is that even possible from a Series 2?) how can this be? Is there a hack to make the Tivo look like it has lifetime? (NO, I'm not looking for the hack) This unit looked very unhacked.

The good news is my seller was good in communication and is as surprised as me and is offering a refund. I might just be out some shipping.
__________________
1) Series 4 Premiere - Lifetime
2) Series 3 OLED - Lifetime.
2) Series 2 DT 500GB
Mac Mini NAS with 9 7 x 2TB drives.
UVerse and OTA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
MikeAndrews is online now   Reply With Quote
Old 04-10-2009, 11:11 PM   #21
scandia101
Just the facts ma'am
 
scandia101's Avatar
 
Join Date: Oct 2007
Location: MN, greater TC metro area
Posts: 9,520
Quote:
Originally Posted by netringer View Post

I called Tivo to clear up this misunderstanding and add my new pride and joy to my account. The CSR says they never heard of this unit. I gave the TSN 4 times.
When a subscription is transferred from one Tivo to another, the new tivo slips into the old one's place so the original is no longer in the system.

When the S3 was introduced, Tivo offered to transfer any lifetime sub (from S1 or S2) to a new S3 for $199. When the HD was introduced the same offer was made, but the lifetime sub had to be purchased before 10/03. As long as the original lifetimed Tivo didn't make any connections to the mother ship, the status would still show as lifetime lifetime. Once it does connect, it gets the updated status.
__________________
discipuli nostrum bardissimi sunt.
scandia101 is offline   Reply With Quote
Old 04-11-2009, 01:42 AM   #22
steve614
what ru lookin at?
 
steve614's Avatar
 
Join Date: May 2006
Location: Dallas, TX
Posts: 10,722
Quote:
Originally Posted by bkdtv View Post
You've probably noticed people selling lifetime subscriptions on ebay for $330. These are existing TiVo owners that are buying lifetime for $299 and activating DVRs for new customers, thereby robbing TiVo of $100.

This is bad news. Something like this could cause TiVo to cease offering lifetime service. Again.

Get it while you can! :|
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

F*CK CANCER!
steve614 is offline   Reply With Quote
Old 04-11-2009, 01:56 AM   #23
MikeAndrews
Registered abuser
 
MikeAndrews's Avatar
 
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 12,343
Quote:
Originally Posted by scandia101 View Post
When a subscription is transferred from one Tivo to another, the new tivo slips into the old one's place so the original is no longer in the system.

When the S3 was introduced, Tivo offered to transfer any lifetime sub (from S1 or S2) to a new S3 for $199. When the HD was introduced the same offer was made, but the lifetime sub had to be purchased before 10/03. As long as the original lifetimed Tivo didn't make any connections to the mother ship, the status would still show as lifetime lifetime. Once it does connect, it gets the updated status.
I figured. The lesson here is to either call TiVo with the TSN to check, or look at the System Information screen and see how current the listings are and when the last time it called. I guess if says Lifetime after 10/03 it's cool until TiVo offers a transfer again.
__________________
1) Series 4 Premiere - Lifetime
2) Series 3 OLED - Lifetime.
2) Series 2 DT 500GB
Mac Mini NAS with 9 7 x 2TB drives.
UVerse and OTA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
MikeAndrews is online now   Reply With Quote
Old 04-14-2009, 08:56 AM   #24
HerronScott
Registered User
 
Join Date: Jan 2002
Location: Staunton, VA
Posts: 1,023
Quote:
Originally Posted by steve614 View Post
Don't feel bad...I still don't have an HDTV.
Ditto here, but we'll finally be making the plunge this fall (Had to save our pennies for the 58 inch plasma we wanted!). For the past 2 years, recording HD with our 2 Series 3's and playing it back SD on our 35 inch Toshiba has been great.

Scott
HerronScott is offline   Reply With Quote
Old 04-14-2009, 09:56 AM   #25
scoobs77
Registered User
 
Join Date: Apr 2009
Posts: 6
Quote:
Originally Posted by steve614 View Post
Don't feel bad...I still don't have an HDTV.
I do but have no HD source to put through it, so get to watch grainy stuff on my Tosh instead
scoobs77 is offline   Reply With Quote
Old 04-15-2009, 10:17 AM   #26
MikeAndrews
Registered abuser
 
MikeAndrews's Avatar
 
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 12,343
Quote:
Originally Posted by netringer View Post
As long as we're on the topic, how is this possible?

I bought a Series 2 with lifetime from a seller on eBay. I look at System Information and it does indeed say "Product Lifetime Service." I ran guided setup and let it dial in and...

....can you guess?


It says "New service. Call TiVo at 800-nnn-nnn to activate."

I called Tivo to clear up this misunderstanding and add my new pride and joy to my account. The CSR says they never heard of this unit. I gave the TSN 4 times.

So...other than some slick seller selling a unit that lifetime service was transferred from (is that even possible from a Series 2?) how can this be? Is there a hack to make the Tivo look like it has lifetime? (NO, I'm not looking for the hack) This unit looked very unhacked.

The good news is my seller was good in communication and is as surprised as me and is offering a refund. I might just be out some shipping.
Ooooooo...is it possible that the Lifetime sub DIES if the TiVo is stored too long without calling in?

Quote:
Multi-Service Discount qualifications

1. Initial Qualification. You must be the registered account holder of a current active paid TiVo service plan purchased from http://www.tivo.com, as further defined below, to qualify for the MULTI-SERVICE DISCOUNT (a "Qualifying Subscription"):
1. TiVo Service Subscription: A Qualifying Subscription must be a current monthly, annual, prepaid, or Product Lifetime Service plan to the TiVo service, as further defined below, made directly with TiVo Inc. (as opposed to with a third party service provider such as DIRECTV) in order to qualify for the MULTI-SERVICE DISCOUNT. For instance, DIRECTV DVRs with the TiVo service are ineligible to qualify as a Qualifying Subscription or to receive the MULTI-SERVICE DISCOUNT.
2. Monthly, annual or prepaid service subscription. If you are the registered account holder of a paid prepaid, monthly or annual service plan, your subscription must be un-cancelled and in good standing, either paid on a monthly, annual, or prepaid basis. Promotional TiVo service subscriptions (e.g. free or discounted TiVo service rates), unless otherwise designated in the terms and conditions for such promotional subscriptions, are not eligible to be Qualifying Subscriptions.
3. Product Lifetime Service. If you are the registered account holder of a Product Lifetime Service plan, your Product Lifetime Service must be fully paid and in good standing. Your TiVo DVR to which the Product Lifetime Service is attached must have called into the TiVo service within the last 180 days to remain eligible for the MULTI-SERVICE DISCOUNT.
https://www3.tivo.com/abouttivo/poli...agreement.html
And no it doesn't say that that you lose eligilbity to continue lifetime service.

I'm pretty sure I stowed my Series 1 and Series 3 with lifetime unused for some long periods of time, but I think they still had usable connections to check in with TiVo.
__________________
1) Series 4 Premiere - Lifetime
2) Series 3 OLED - Lifetime.
2) Series 2 DT 500GB
Mac Mini NAS with 9 7 x 2TB drives.
UVerse and OTA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
MikeAndrews is online now   Reply With Quote
Old 04-15-2009, 11:33 AM   #27
Jonathan_S
Registered User
 
Jonathan_S's Avatar
 
Join Date: Oct 2001
Location: Northern Virginia
Posts: 13,743
Quote:
Originally Posted by netringer View Post
Ooooooo...is it possible that the Lifetime sub DIES if the TiVo is stored too long without calling in?
The lifetime sub doesn't die. What happens if you box a lifetimed TiVo is that after 180 days the 2nd TiVo on your account (assuming you had one) starts getting billed at full price $12.99/month rather than at the multi-unit discount rate $9.99/month)

If you then hooked the lifetime TiVo back up and let it call it the 2nd TiVo should drop back to the lower service rate.

But the lifetime TiVo doesn't care how long its been unconnected. It still has lifetime service* and will work as soon as you hook it back up.


*Well, unless TiVo has another transfer your lifetime offer and you took advantage to transfer the service to a different TiVo
__________________
Xbox: MetalThreshkeen -- PSN: Threshkeen
TiVo Elite
Jonathan_S is offline   Reply With Quote
Old 04-15-2009, 12:42 PM   #28
Bierboy
Seasoned gas passer
 
Bierboy's Avatar
 
Join Date: Jun 2004
Location: Quad Sillies
Posts: 11,539
I have a question here -- I've had a $12.95/month sub for several years. I just added a TiVo HD with a lifetime sub at the MSD of $299. Does my $12.95/month sub stay the same? Or does it get reduced to the MSD of $9.95/month? My online account still says it's at $12.95, but I just did this recently. My guess is that it will stay at $12.95/month since I got the MSD on the lifetime.
__________________
"You don't know Bierboy like I know Bierboy. He became a lot more amusing after I figured out his sense of humor..." -- Rob Helmerichs

XL4
Bierboy is offline   Reply With Quote
Old 04-15-2009, 02:26 PM   #29
scandia101
Just the facts ma'am
 
scandia101's Avatar
 
Join Date: Oct 2007
Location: MN, greater TC metro area
Posts: 9,520
You can always have to cancel and then resubscribe it to get the MSD. Of course that means another 12 month commitment, but if you opt for the $99 one year prepay, commitment isn't an issue.
__________________
discipuli nostrum bardissimi sunt.

Last edited by scandia101 : 04-16-2009 at 01:00 PM.
scandia101 is offline   Reply With Quote
Old 04-15-2009, 04:27 PM   #30
pdonoghu
Registered User
 
Join Date: Mar 2003
Location: Upper Greenwood Lake, NJ
Posts: 520
Quote:
Originally Posted by Bierboy View Post
I have a question here -- I've had a $12.95/month sub for several years. I just added a TiVo HD with a lifetime sub at the MSD of $299. Does my $12.95/month sub stay the same? Or does it get reduced to the MSD of $9.95/month? My online account still says it's at $12.95, but I just did this recently. My guess is that it will stay at $12.95/month since I got the MSD on the lifetime.
Your lifetime qualifies you for MSD on up to 5 additional Tivos. If it still has any remaining commitment, you must finish that first. Then you can put it on month to month (or 1 year prepay) at the MSD rate. If it is already on month to month, (commitment satisfied), then call customer support to get it on MSD. You should be able to chose $9.95/month with no commitment, or one year prepay for $99, or even lifetime at $299.
pdonoghu is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 01:23 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |