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03-27-2009, 03:35 PM
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#1
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Cubs fan
Join Date: Oct 2003
Posts: 3,715
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Series 1 Tivo needs Tivo activation
I have a series 2 Tivo that has died.
I want to replace it with a 300 Hour series 1 Tivo that used to have service on it.
Tivo won't allow it.
Any idea why not?
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03-27-2009, 03:45 PM
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#2
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Registered User
Join Date: Mar 2009
Location: Indian Trail, NC
Posts: 9
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Were you the original owner? If not, the TSN probably was never released by the prior owner.
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4 TiVo's: Philips Series 1 (since 4/2003), Series 2, Series 3 w/expander & TA, Tivo HD w/expander & TA
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03-27-2009, 05:03 PM
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#3
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Cubs fan
Join Date: Oct 2003
Posts: 3,715
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I had service on the series 1 Tivo about a year ago, and then got an HD Tivo and swapped the accounts. However, the series 2 unit broke and so I wanted to add the series 1 back on, and Tivo won't let me do it. I've tried many times over several months while paying for non-service for that broken Tivo and they just won't let me receive service on it. I finally stopped paying for the broken Tivo last month. This is so frustrating. I have a working Tivo that they won't let me add service to. Any idea why this is so?
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03-27-2009, 09:38 PM
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#4
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Registered User
Join Date: Sep 2000
Location: Wisconsin
Posts: 2,388
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Quote:
Originally Posted by DianaMo
I had service on the series 1 Tivo about a year ago, and then got an HD Tivo and swapped the accounts. However, the series 2 unit broke and so I wanted to add the series 1 back on, and Tivo won't let me do it. I've tried many times over several months while paying for non-service for that broken Tivo and they just won't let me receive service on it. I finally stopped paying for the broken Tivo last month. This is so frustrating. I have a working Tivo that they won't let me add service to. Any idea why this is so?
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Have you tried just doing it online through your account at tivo.com?
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03-27-2009, 10:07 PM
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#5
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Just the facts ma'am
Join Date: Oct 2007
Location: MN greater TC metro area
Posts: 7,252
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The website? customer service? both?
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discipuli nostrum bardissimi sunt.
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03-28-2009, 01:18 PM
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#6
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Cubs fan
Join Date: Oct 2003
Posts: 3,715
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I've tried customer service, three or more times.
I've been told it can't be done, then emailed and phoned back that it was an error in typing in the id number, and then told again and again that I can't get service on my 300 hour series 1 Tivo.
http://www.dmoz.org/Bookmarks/D/dianamo/Tivo/
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03-28-2009, 02:39 PM
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#7
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Registered User
Join Date: Jul 2008
Posts: 235
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I can't see why they can't do that through customer service, but I would have at least tried to transfer service online... but I guess that's a mute point by now since you said you canceled the service you had. Was it at a promo rate or anything? Otherwise just "add new dvr" from your online account.
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Philips S1 HDR212/Lifetime/140GB-Apex DT250 Converter & External modem;Tivo modem dead.
TiVo HD #1/ Lifetime
TiVo HD #2/$6.95-monthly
Humax S2 T800/5yrs old - Dead HHD; Got HD for price of good HHD
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03-28-2009, 04:57 PM
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#8
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Just the facts ma'am
Join Date: Oct 2007
Location: MN greater TC metro area
Posts: 7,252
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What reason was given?
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discipuli nostrum bardissimi sunt.
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03-29-2009, 12:59 PM
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#9
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Cubs fan
Join Date: Oct 2003
Posts: 3,715
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They said you can't add a series one Tivo for service anymore.
Since it was signed up a year ago, this shouldn't have been a problem.
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03-29-2009, 01:18 PM
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#10
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Cracker Soul
Join Date: Nov 1999
Location: Living in a four letter world.
Posts: 2,402
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Quote:
Originally Posted by DianaMo
They said you can't add a series one Tivo for service anymore.
Since it was signed up a year ago, this shouldn't have been a problem.
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That seems odd. My original S1 TiVo still shows online as available for reactivation.
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Not entirely square
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03-29-2009, 08:31 PM
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#11
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ModRen Major General
Join Date: Jan 2002
Location: Northern Illinois (Dn Nr WI)
Posts: 8,515
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Quote:
Originally Posted by DianaMo
They said you can't add a series one Tivo for service anymore.
Since it was signed up a year ago, this shouldn't have been a problem.
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I reactivated my Series 1 but it was only out of service for about month....and had been on my account for about 10 years. 
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UVerse and OTA
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03-29-2009, 10:03 PM
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#12
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Just the facts ma'am
Join Date: Oct 2007
Location: MN greater TC metro area
Posts: 7,252
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Just tried to sub my old philips s1 that hasn't been sub'd in years and there'd be no problem doing it online.
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discipuli nostrum bardissimi sunt.
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06-16-2009, 02:52 PM
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#13
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Cubs fan
Join Date: Oct 2003
Posts: 3,715
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Just noticed that I'm being billed for 3 Tivos, so I guess service has been activated on the Series 1 Tivo.
The series 1 Tivo is now functioning with Tivo service. Woo hoo!
My thanks to the folks at Tivo who got this working again.
Yippee!
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06-16-2009, 07:45 PM
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#14
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Registered User
Join Date: Jul 2008
Posts: 235
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Kewl!!!
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Philips S1 HDR212/Lifetime/140GB-Apex DT250 Converter & External modem;Tivo modem dead.
TiVo HD #1/ Lifetime
TiVo HD #2/$6.95-monthly
Humax S2 T800/5yrs old - Dead HHD; Got HD for price of good HHD
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