Finally got off the phone with CableCard support (65 minutes). 90+ EMMS.
But was told to call 485-5555 because I wanted a credit for the lost service.
LOCAL guy would not provide credit because I didn't call at the beginning of the problem, only after I noticed it (??). And his solution was a truck roll for next Monday, at which point they will give me credit from now until then. Unreal, truly not reality-based service.
So when each of you get your monthly bill and wonder why TWC is slipping in modem rental fees, etc - it is because you are paying for my unnecessary truck roll.