Quote:
Originally Posted by Chimpware
Went through troubleshooting with Sony and they claim it is a defective receiver after checking a few things so I am going to exchange it. I am worried it is something between the Tivo HD and the receiver, or the receiver and the LN52A850.
Does anyone here have an STR-DG820 in their setup with a TivoHD and no drop outs?
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My “story”
I have been having the same issues with video and sometimes audio as you have.
I have my LN52A850 connected to the HDMI out of my Sony STR-DG920 and the Tivo HD HDMI out connects to the HDMI Video 1 input of the DG920. I too had to set it up this way to get the 5.1 audio since the LNA850 has no 5.1 pass-through! I think we were all “disappointed” with Samsung for this “low tech” feature!
I have the 20 hr Tivo HD and added the external HDD. I thought this may have been the cause, but I’ve ruled that out for now.
When I first connected my THD to the HDMI in on the LN52A850 everything was perfect. I fed the output of the TV to my older non HDMI A/V Amp and that all worked great. It was then that I discovered I was missing 5.1 audio. After reading the part where this was normal due to no 5.1 pass-through from the A850, I ordered a new A/V/ Amp, the Sony DG920.
I used the 920 to switch all my HDMI devices and the amp HDMI output goes to the A850 in. Everything worked great at the start, but then after about 40 minutes of Tivo viewing the video starts to breakup, or drops out, or even has color flashes!
Since I had added the Tivo external hard drive, and changed the A/V amp as well as cables, inputs, etc, I didn’t know where to start troubleshooting.
Here’s what I’ve done sofar1
I’ve tried plugging in the Tivo into other inputs of the 920 amp. No solution, it follows any input the Tivo is plugged into on the amp. Other devices (Sony BD and Roku) using HDMI have no issues or dropout at all into the same HDMI input the Tivo had trouble with.
A 2+ hour BD movie has no issues when plugged into the amp Video1 input the Tivo had issues with, but the Tivo has issues plugged into the BD input of the amp!
I’ve tried every setting combination in the TV, Amp, and Tivo I can think of, all without success!
But wait! I have found a combination that has been working great so far!
My Tivo is mounted on the top shelf inside my TV Cabinet, with the Sony A/V Amp sitting underneath. The opening is just wide enough to allow the electronics to fit. The height is just enough to allow about 3 inches vertical space between the amp and the Tivo shelf. The Tivo has the ext HDD sitting on top of it and allows 2 inches of space to the top of the cabinet, 3 inches when the HDD case stops. There is a small opening at the rear for cables to pass through. The front is open.
I find that by pulling the amp almost all the way out of the cabinet and resting the front on a small box, the Tivo and the Sony 920, and the Samsung 850. So far with this combination I’m able to watch hours of Tivo without video breakup.
If this continues to be successful, my next step will be to move the Tivo to another location, or put a fan in the cabinet.
As it stands now, I don’t know if it’s the Tivo, Sony Amp, or the 850 TV, heat, or the combination? Since many of us have the approximate combination of equipment, please post your equipment location. I hope we can narrow it all down to HEAT and move on.
If anyone has had an equipment change (Tivo, Amp, TV) and it has, or has not solved this please post that too.
I hope this has helped narrow down what we are all having to cope with
Thank you