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Old 11-07-2008, 08:43 PM   #1
BTLAMAR
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Join Date: May 2003
Posts: 6
Charter & tivohd

just got a new tivo hd after being with dtv for years, had a falling out, so to speak with direct tv .
so I thought we would try tivo with cable, of course charter sent out a contract "tech" to install the card,
first he tells me he has never done this before, but his super said it was easy just call in a few numbers to activate it, & he would be done,
after 2 hours of helping him find the numbers, the person on the other end of the line he was talking to wanted a "cable card ID #" and a " host ID #" & a "data ID number"? we found the first 2 on screen but failed to find the Data #, this person on the other end said he wasnt able to authorize it without this number, we finally gave up & he left with me only getting the basic channels.
this is a scientific Atlanta multi stream card,
I called tivo cable card "hot line" & they said they were not sure what he was looking for. u know, thats charters problem.
any way I was hoping some one on here would know what number they were talking about.
they are supposed to come out tomorrow to try again.
thanks
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Old 11-07-2008, 09:28 PM   #2
rainwater
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Join Date: Sep 2004
Posts: 5,507
The data id should be on the "Cablecard Pairing" menu below the the host id. However, I have s-cards so it could be different.
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Old 11-07-2008, 10:20 PM   #3
BTLAMAR
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Join Date: May 2003
Posts: 6
thanks ,yes I found this link, (just shows what a little searching will do),
http://www.tivo.com/assets/kdb/Moto_SCARD_final.pdf & it shows the screen with the cable card Id & the host Id & the data id all on the same screen, my screen is missing the data id, of course the link is for a motorola card, so I wonder if that is the difference, or if the card I have is bad? hopefully they bring a new on tomorrow.
thanks again
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