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Old 07-30-2008, 06:29 PM   #1
drewman
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San Diego - Cox copyright flag email

I emailed Cox San Diego about copyright flags being set to stringent for basic cable networks (who have said they don't ask for protection). Here is the email I got back:
Quote:
Hello Andrew,

Thank you for your email.

Can you give me a listing of which channels you are having trouble with?
I'll email our technicians so they can make sure copyright protections
are flagged properly.

We hope that we have been able to provide you with the information you
requested. If we have not, or if we can be of any additional service to
you, please do not hesitate to contact us again.

Sincerely,
Cy
Cox Communications - Video/Telephony Tech Support
Online Support Team
I know some of the networks but can anyone else list a network they tried with TTG that has the flag set and you don't think it should? I'll compile and get it back to Cy.

Thanks!

Last edited by drewman : 07-30-2008 at 06:30 PM. Reason: get quote right
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Old 07-30-2008, 07:47 PM   #2
moyekj
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Quote:
Originally Posted by drewman View Post
I emailed Cox San Diego about copyright flags being set to stringent for basic cable networks (who have said they don't ask for protection). Here is the email I got back:


I know some of the networks but can anyone else list a network they tried with TTG that has the flag set and you don't think it should? I'll compile and get it back to Cy.

Thanks!
You can check for yourself fairly easily. Tune a channel and then go to Diagnostics and see if CCI=0x02.
As a shortcut to do this quicker for a bunch of channels:
- From Diagnostics menu hit "Live" to go back to live TV
- Change to channel you want to check
- Click "left" to return you to Diagnostics menu again
- Repeat above process
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Old 07-31-2008, 05:31 PM   #3
drewman
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Oh great - had no idea that was there. thanks!

Andrew
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