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Old 03-28-2008, 11:01 AM   #1
TiVoPony
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Blue Moon X

Today is Blue Moon Day. It's the tenth Blue Moon Day in fact. My how time flies.

There's a story there, and it's a pretty good one. So, for the tenth time...

What is Blue Moon day? How did it come to be? Why 'Blue Moon'? Gather 'round, and I will answer all your questions.

Blue Moon is a TiVo National Holiday. It marks the very first shipments of production TiVo DVR's to paying customers. Our first orders fulfilled. We actually were in business then, and getting there was a huge effort!

While TiVo came to be the first, and certainly the most well known DVR on the planet, we weren't alone in those early days. There was another startup company, ReplayTV, that was nipping at our heels. In true Silicon Valley tradition, two startups were in a race...for resources, money, partners...you name it. We were well aware of them, and I'm sure vice versa. Now we had kept our powder dry, not spending much of our marketing money at all thru 1998 (well, we did spend some here and there, mostly on PR trips, a partner conference in SF, etc). But Replay struck first publically with a full page ad in a magazine right at the end of 1998. Now, putting an ad in a magazine is something that's easy to do, no product is actually required. But the perception it left with some people is, well, that Replay was ahead. That was not going to happen. No way. It was Christmas, but people kept working. It was a race!

In early January we went to the Consumer Electronics Show, our first tradeshow booth, and we demo'd tons of working product there. But right down the aisle from us...was ReplayTV's booth. Their product looked pretty solid as well. There's a fun story in there about a bit of partner wooing (Sony), but that will have to wait for another day.

So, they were real, and not far behind us. Our goal had been to ship in the first quarter of 1999, but there was so much work left to do. Especially when you factor in that we'd landed Philips as a manufacturing/distribution partner, bringing in loads of structure (and work) for our QE, Operations and Manufacturing teams. Oh, and we needed a program guide on the product. That wasn't done yet, we better get one of those before March.

The execs pulled us all into a big meeting, a 'reality check'. Were we going to make it? Could we ship by the end of March? It didn't look promising at the rate we were going (and people were working long hours as it was). Maybe April. Or May. The summer is a slow time to launch, how about waiting until Fall? Ouch.

Nope. We would make our date. Every one of us was challenged to make it happen, get it done. We knew that we had the best product, we'd seen the competition. And we'd all worked far too hard for too long to be second to market. Someone had brought a copy of Henry V to the meeting, and we all watched Olivier deliver the St. Crispin's Day speech. We were a band of brothers, and we would be remembered.

In that meeting we decided upon the final code name for this project. Oh, there had been other code names for bits and pieces of the development. But the final push needed something special. One of our engineers had noticed that March of '99 had two full moons in it - the second full moon of a month is known as a 'Blue Moon'. We had our code name - Blue Moon. It's really nice when the code name has the launch date built right into it, eh?

From that moment on we completely abandoned the outside world. January through March people lived, slept, ate at TiVo. The futons in the common area were great for naps (if you could get one). The coffee pots, and that wonderful first espresso machine we had were in constant use (every floor of our buildings at TiVo has a commercial espresso machine to this day). The closet near my office became storage for pillows and blankets (we had to clear out all of the exercise gear and engine parts that normally were there...hey, engineers like to tinker). The company brought in breakfasts, lunch, dinner...we were well fed. Our normal lives were set aside, everyone in the company found a way to pitch in and do whatever was necessary to move things forward and hit the date.

And we did it. At the end of March '99 we all met at the manufacturing line (Our products were built at a subcontractor, and one of their lines happened to be in east San Jose). Everyone from the company converged on the place, donned blue lab coats, and toured the line. We watched those first TiVo DVR's rolling down the line, and boxes piling up on pallets at the end, going out to customers. We drank champagne and cheered. Hugged our partners. Hugged each other. And collapsed. We were so exhausted. Everyone signed the very first box down the line. That TiVo DVR still sits in a glass display case here at TiVo, surrounded by photos of the day. It's a very special thing.

We'd done it. We were first to market. Replay would come out about a month later with their DVR, but we were first, and it was sweet. Mike Ramsay, our CEO, announced that the last Friday in March would be a TiVo holiday, forevermore. Blue Moon Day. He ordered us all to stay home, he was padlocking the doors to the office. Nobody was to come in, for any reason. Go home and see your family & friends. Tell them the stories. Enjoy the daylight and fresh air. Do whatever you want - but don't come to work.

Those that have heard the story before may remember that nine months following that first holiday five Blue Moon babies were born. So not everyone took the advice about daylight and fresh air.

So today we're at Blue Moon number ten. TiVo is closed for business today, we're all off having a bit of fun. Today's the day we remember not only the Blue Moon launch, but all of the effort that has gone into developing and launching each and every project here at TiVo since. We even move our payday up a day here so our finance folks can take the day off. The only people working - our customer support team. Someone has to answer the phones. So if you have to call today, please be extra nice to them. It's a special day, and they're working away.

Give your TiVo DVR a dusting today. Pat your TiVo doll on the head. Change the batteries in your remote. Think good thoughts, post good things. Remember that not that long ago, controlling your television at all simply wasn't possible. But for the efforts of that small band of brothers, it might still not be possible today. Enjoy Blue Moon Day!

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Old 03-28-2008, 11:15 AM   #2
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Congrats! We Love TiVo!
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Old 03-28-2008, 11:25 AM   #3
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What a great story. Thanks and congratulations.

When I think back on all the early-adopter junk I've acquired in my life, and having watched the Tivo pre-release buzz trying to get my head around why I needed THAT new gizmo (I had some trouble I'll admit) I did somehow manage to hold off for one year, and it was one of the few times in my early-adopter life that that was a mistake!!! A big mistakes!!! Sheesh!!! Tivo changed my life! Missed-out on a whole year (and now being able to extend my lifetime subscription)! Still have my S1 Tivo but counting-down now to Feb 2009 after which it will render only static. Sigh.
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Old 03-28-2008, 11:34 AM   #4
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Those that have heard the story before may remember that nine months following that first holiday five Blue Moon babies were born. So not everyone took the advice about daylight and fresh air.
well, you keep assuming they were not in the fresh air and daylight

Always a good read Pony, and thanks again to that band of brothers for my life not following the TV schedule while still enjoying all the shows I want to watch
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Old 03-28-2008, 12:59 PM   #5
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I have Blue Moon in my Outlook calendar so I always remember.

Happy Blue Moon day guys! Here's to another 10!
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Old 03-28-2008, 02:19 PM   #6
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Congrats! And thanks for putting forth all that effort 10 years ago. Can't wait to see what you folks do during the next 10.
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Old 03-28-2008, 02:36 PM   #7
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Congratulations!

Now... get to answering some of the other threads here!
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Old 03-28-2008, 02:41 PM   #8
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It's his day off! Give him until at least Saturday!
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Old 03-28-2008, 02:55 PM   #9
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Happy holiday, TiVo-ites!
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Old 03-28-2008, 03:19 PM   #10
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Thanks all, for the kind words and support!
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Old 03-28-2008, 03:59 PM   #11
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I haven't been here in years because being on a DTivo has locked me into a timewarp, but something about the date made me drop by.

Those first few years were pretty amazing - people saying there were more outhouses than tivos, predictions of doom every 30 seconds, the revelations that you could get a unix shell, and the first "tivo king" competition.

Someday I'd love to get back into the tivo mainstream, but my mode of getting tv doesn't allow it. Til then - glad to see you guys are still fighting strong.
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Old 03-28-2008, 04:39 PM   #12
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I think that someone even wrote a "Blue Moon" song too? ("I saw you standing alone....."). Can't wait to see what 2018 has in store for us.
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Old 03-28-2008, 05:43 PM   #13
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Congrats!
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Old 03-28-2008, 05:52 PM   #14
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TiVo has pulled this from it's site but it's captured on YouTube. The Blue Moon video.

http://www.youtube.com/watch?v=gsXUPmWAfhY
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Old 03-28-2008, 06:00 PM   #15
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Congrats! And thanks for putting forth all that effort 10 years ago. Can't wait to see what you folks do during the next 10.
Actually 9 years ago... but who's counting?

Congrats TiVo!
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Old 03-28-2008, 06:11 PM   #16
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Congratulations Pony and Stephen. The success and longevity of a company is a direct result of the dedication of it's employees, and obviously you guys had an excellent core group to be able to pull this off. Your place in history will be remembered for many years to come.

I used to consider microwave ovens and cell telephones to be prime examples of life-changing devices...you know, those things that you look back and say, I can't imagine ever living without this. These days, I look ahead and say, I can't imagine ever living without TiVo.
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Old 03-28-2008, 07:00 PM   #17
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Congratulations! You guys have always gone above and beyond. Cheers.
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Old 03-28-2008, 07:14 PM   #18
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I can honestly say TiVo has changed the way I watch TV.

Happy Blue Moon, guys!

Enjoy it while it lasts. There's a software update due.
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Old 03-28-2008, 08:14 PM   #19
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Cool

happy blue moon aniversary!!
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Old 03-28-2008, 10:38 PM   #20
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Congratulations TiVo!
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Old 03-28-2008, 10:42 PM   #21
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I used to consider microwave ovens and cell telephones to be prime examples of life-changing devices...you know, those things that you look back and say, I can't imagine ever living without this. These days, I look ahead and say, I can't imagine ever living without TiVo.
Apart from medical equipment (which TRULY are life changing ), TiVo belongs up there in the top of products that have really changed my life.

I still can't believe not everyone has one!
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Old 03-28-2008, 10:48 PM   #22
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Apart from medical equipment (which TRULY are life changing ), TiVo belongs up there in the top of products that have really changed my life.

I still can't believe not everyone has one!
I am also baffled at the idea that anyone watches TV without TiVo.

Are they cavemen or something?!?
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Old 03-28-2008, 11:13 PM   #23
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I am also baffled at the idea that anyone watches TV without TiVo.
+infinity

I have this running joke with my wife that if there's ever a fire, I'm grabbing the dog, the TiVo and her, in that order. And then I go ha-ha, but she knows I'm not joking.

I try not to be a TiVo-fanatic, but I really do love my S3.
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Old 03-30-2008, 06:38 PM   #24
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+infinity

I have this running joke with my wife that if there's ever a fire, I'm grabbing the dog, the TiVo and her, in that order. And then I go ha-ha, but she knows I'm not joking.

I try not to be a TiVo-fanatic, but I really do love my S3.
I got a TiVo for my Wife once.




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Old 03-30-2008, 09:58 PM   #25
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+infinity

I have this running joke with my wife that if there's ever a fire, I'm grabbing the dog, the TiVo and her, in that order. And then I go ha-ha, but she knows I'm not joking.

I try not to be a TiVo-fanatic, but I really do love my S3.
Your dog and wife have legs to get out on their own, the Tivo doesn't.

Just sayin'

Thanks again to Stephen and Pony - I enjoy the story every year. Kind of like a grown ups version of "Night Before Christmas" story time.
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Old 03-31-2008, 08:27 AM   #26
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Congrats! This is one of my favorite Tivo stories!
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Old 03-31-2008, 09:23 AM   #27
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Old 03-31-2008, 12:24 PM   #28
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Happy Anti-YAMM! I guess that's NAMM!!!!!!
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Old 03-31-2008, 01:51 PM   #29
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I am also baffled at the idea that anyone watches TV without TiVo.

Are they cavemen or something?!?

Careful! Those goofy cavemen will come after you!!!
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Old 03-31-2008, 10:19 PM   #30
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Thumbs down Once-in-a-Blue-Moon Birthday Special from TiVo!

Happy Blue Moon to TIVO but not the TIVO faithful!

I have been a TIVO faithful since it's birth. I bought my first TIVO Series I in '99 and have been a huge fan ever since. I have recommended it to my friends, co-workers and family members.

I have had a total of 4 TIVOs over the past 8 years. My latest TIVO, I just bought last month. My first HD Series III. I was extremely happy except for the fact that I couldn't get a lifetime subscription as I had always done in the past.

Today, a little over a month later, I open my email and TIVO has an offer about FREE lifetime service for those purchasing the HD Series III TIVO. Wow, that's great but what about me? Can this offer be extended to it's current customer base? No, if it is after the 30 days, you don't qualify. I think that's ridiculous and really poor customer service for TIVO to not honor this offer or at least let you pay the difference on such a recent purchase.

WHAT HAS HAPPENED TO MY FAVORITE COMPANY/PRODUCT?
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