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02-12-2008, 08:31 PM
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#1
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Registered User
Join Date: Oct 2007
Posts: 8
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New to Directtv HD plus DVR
Hey guys I just got my HR21 installed today and I'm having issues with it tonight I have American Idol recording and I missed the first 10 minutes of it so I went to my playlist and started playing it from the beginning and it plays for like 3 seconds then the voice cuts out and the video freezes like I have it paused...When I'm watching it live it works fine but playback freezes.
Has anyone seen this happen before and if so is it fixable or do I need to call Directv and have them replace my unit.
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02-12-2008, 11:33 PM
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#2
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Member
Join Date: Feb 2008
Posts: 43
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Be careful.
This is a TiVo DVR forum.
Someone is likely to rag on you any minute now for asking a question about a non-TiVo DVR.
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02-12-2008, 11:54 PM
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#3
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Why?
Join Date: Jul 2001
Location: Wouldn't you like to know.
Posts: 2,891
TC CLUB MEMBER
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Quote:
Originally Posted by Joey Bond
Hey guys I just got my HR21 installed today and I'm having issues with it tonight I have American Idol recording and I missed the first 10 minutes of it so I went to my playlist and started playing it from the beginning and it plays for like 3 seconds then the voice cuts out and the video freezes like I have it paused...When I'm watching it live it works fine but playback freezes.
Has anyone seen this happen before and if so is it fixable or do I need to call Directv and have them replace my unit.
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I have the HR20, so I'm probably not much help, but if you head over to dbstalk.com they have a forum specifically for the HR21.
__________________
Sean <><
"I'm the keeper of the cheese....."
Xbox gamertag sean67854
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02-13-2008, 03:40 AM
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#4
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Registered User
Join Date: Oct 2007
Posts: 8
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Quote:
Originally Posted by NealS
Be careful.
This is a TiVo DVR forum.
Someone is likely to rag on you any minute now for asking a question about a non-TiVo DVR.
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my bad i saw a bunch of people talking about the directv dvrs on here so I figured it was a good place to ask
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02-13-2008, 03:41 AM
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#5
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Registered User
Join Date: Oct 2007
Posts: 8
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Quote:
Originally Posted by sean67854
I have the HR20, so I'm probably not much help, but if you head over to dbstalk.com they have a forum specifically for the HR21.
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Thanks
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02-13-2008, 05:48 PM
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#6
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Just hangin'
Join Date: Sep 2001
Location: Binghamton, NY
Posts: 30,302
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I'm here to rag, but not on the OP. 
This sticky now says it is okay to mention the non-TiVo DVRs.
http://www.tivocommunity.com/tivo-vb...d.php?t=271336
However, the DBSTalk forum is the better place for specific questions concerning non-TiVo units.
__________________
Jim
Sorry, I had to replace the HR10-250, I now have the HR23-700 and HR24-500!
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02-13-2008, 06:41 PM
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#7
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Registered User
Join Date: Feb 2002
Location: clawson,mi
Posts: 125
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DBS is a better forum for the HR21. But I can tell you that I've had my HR21 for a week or two and had this happen numerous times already. Seems the HR21 gets confused with multiple things to do at once like a windows machine and you get the problem your seeing.
Thats the reason I still have my HR10-250
__________________
Chris
HR21-700
HR10-250
Hughes HDVR2 (147 Hrs)
Sony T-60 (105 Hrs)
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02-15-2008, 05:35 PM
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#8
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Just hangin'
Join Date: Sep 2001
Location: Binghamton, NY
Posts: 30,302
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Definitely check the HR21 threads on DBSTalk.
I haven't had any problems with my HR20-100.
__________________
Jim
Sorry, I had to replace the HR10-250, I now have the HR23-700 and HR24-500!
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02-16-2008, 10:44 AM
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#9
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Registered User
Join Date: Sep 2001
Location: Indianapolis, IN
Posts: 991
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Quote:
Originally Posted by JimSpence
Definitely check the HR21 threads on DBSTalk.
I haven't had any problems with my HR20-100.
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Let me get this straight - you rag on the first 2 responders because they suggest this discussion would be more fruitful over at the other forum and now all of a sudden you've suddenly seen the light and are suggesting to the op that he go check out another forum 
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02-16-2008, 12:01 PM
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#10
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Dada and Kaya.
Join Date: Nov 2001
Location: McKinney, TX
Posts: 21,342
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Quote:
Originally Posted by RS4
Let me get this straight - you rag on the first 2 responders because they suggest this discussion would be more fruitful over at the other forum and now all of a sudden you've suddenly seen the light and are suggesting to the op that he go check out another forum |
Umm, no he didn't. He mentioned that we CAN talk about the HR21 here, but he would get much better help/info at DBstalk. He is right.
And if you're HR21 is locking up, and if you got the updated National Release this week, there might be something wrong with your box. Go into Menu - Setup, and look when the last software update was downloaded. If it says this week, call DTV. If it says months ago, wait for the new release and see if it fixes your problem.
__________________
Check out my wife's amazing
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02-16-2008, 12:42 PM
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#11
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Just hangin'
Join Date: Sep 2001
Location: Binghamton, NY
Posts: 30,302
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Thanks for the support scottjf8.
I think RS4 needs glasses. 
__________________
Jim
Sorry, I had to replace the HR10-250, I now have the HR23-700 and HR24-500!
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02-16-2008, 11:35 PM
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#12
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HD evangelist
Join Date: Sep 2004
Posts: 3,604
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That's not what's needed
__________________
The TV business is a cruel and shallow money trench along plastic hallways where thieves and pimps run free and good men die like dogs. There's also a negative side.
Hunter S. Thompson
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