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02-01-2008, 06:11 PM
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#1
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Cat God
Join Date: Mar 2003
Location: Burlington County, NJ
Posts: 5,340
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Today's NY Times Circuits - partial download
Hopefully TivoStephen will read this.
Today's Circuits (HDTV Shopper's Survival Guide) that download, ended prematurely just when they were about to answer the question about the size of the HD TV to get. The duration also listed as "0:05 (Partial)" when the find program screen listed it as being 6 minutes. This was on a S3 model 648.
I figured maybe it was a network problem on my end so I downloaded it to my other TiVo box (S2 model 240) with the same result.
So it looks like a publishing problem.
edit: 3rd try (to S3) completed.
Last edited by morac : 02-01-2008 at 09:58 PM.
Reason: added box model info and success.
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02-01-2008, 06:48 PM
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#2
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Doggie Houser
Join Date: Feb 2005
Location: PA
Posts: 9,761
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Yep, same thing here.
I think it's happened another time within the past month or so - I think it was another Circuits clip.
EDIT: Series 2 Dual Tuner
Last edited by pdhenry : 02-02-2008 at 06:17 AM.
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02-01-2008, 07:33 PM
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#3
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formerly TiVoOpsMgr
Join Date: Jun 2000
Location: Alviso, CA, USA
Posts: 2,465
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I'm not able to reproduce the issue -- get complete downloads on all my test units.
Can you do me a favor and delete the one you got, then try again?
I wonder if we at first published a partial file and then corrected it within a short period of time, but you two got unlucky.
I apologize for the problem; we're still investigating.
Any one else seeing this?
__________________
E. Stephen Mack, Director of Operations at TiVo (
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02-01-2008, 07:49 PM
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#4
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Cat God
Join Date: Mar 2003
Location: Burlington County, NJ
Posts: 5,340
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I just set it up to download it again. I'll update this post when it finishes.
It completed this time. So I guess it must have updated within the last few hours.
Last edited by morac : 02-01-2008 at 08:21 PM.
Reason: download completed
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02-01-2008, 07:52 PM
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#5
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J-E-T-S JetsJetsJets
Join Date: Aug 2002
Location: North Bergen, NJ
Posts: 120
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FWIW, mine was fine.
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02-01-2008, 08:00 PM
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#6
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Free Bradley Manning
Join Date: Aug 2003
Posts: 8,079
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Quote:
Originally Posted by TiVoStephen
Any one else seeing this?
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Yes, mine was also "Partial".
Series 3.
Last edited by wmcbrine : 02-01-2008 at 10:52 PM.
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02-01-2008, 08:11 PM
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#7
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Registered User
Join Date: Nov 2006
Location: Kentucky
Posts: 222
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Mine's a partial too.
S2DT
I seem to recall this isn't the first time this has happened either.
Last edited by taronga : 02-02-2008 at 03:23 AM.
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02-01-2008, 08:18 PM
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#8
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Registered User
Join Date: Sep 2006
Posts: 211
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I'd gotten a partial. When I was finished, I deleted it and manually re-requested it. That was a partial too.
S2 model 540
Last edited by etz : 02-01-2008 at 09:48 PM.
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02-01-2008, 08:22 PM
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#9
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Cat God
Join Date: Mar 2003
Location: Burlington County, NJ
Posts: 5,340
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Downloaded it a 3rd time (to my S3) and this time it downloaded fully.
The weird thing is I downloaded it to 2 different TiVo boxes (one S3 model 648 and one S2 model 240) at two different times and it ended in the same exact spot. This leads me to believe it published and was wrong for a few hours and then published again. That or some TiVo boxes stopped prematurely for some reason.
Last edited by morac : 02-01-2008 at 09:59 PM.
Reason: left out "or" in last sentence and updated with box info
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02-01-2008, 09:03 PM
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#10
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Registered User
Join Date: Sep 2006
Posts: 211
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well I just did my 3rd download and it cut off at the same exact spot.
S2 model 540
Last edited by etz : 02-01-2008 at 09:47 PM.
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02-01-2008, 09:44 PM
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#11
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formerly TiVoOpsMgr
Join Date: Jun 2000
Location: Alviso, CA, USA
Posts: 2,465
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Very bizarre. Don't have an explanation for this yet; we're investigating.
For folks with posts above, can you go back and edit in whether you have this problem on a Series2 or a Series3?
If you have a partial download after a recent attempt, please e-mail me (estephen@tivo.com) with your TiVo Service Number from System Information.
Sorry for the problem.
Best regards,
Stephen
__________________
E. Stephen Mack, Director of Operations at TiVo (
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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02-02-2008, 08:09 AM
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#12
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I can't explain
Join Date: Jan 2004
Posts: 25,486
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Happened for me on both a sereis 2 DT and a TiVo HD = both in the exact same spot. It was the HDTV shoppers 'Survival guide' episode. had 5 movie reviews also downlaod around same time and all those were complete
will email my TSNs a little later
__________________
You just need to disable your sense of shame for all humanity and click past the break
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02-02-2008, 08:27 AM
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#13
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Doggie Houser
Join Date: Feb 2005
Location: PA
Posts: 9,761
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I re-downloaded the clip this morning and got the complete clip.
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02-02-2008, 09:19 AM
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#14
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what ru lookin at?
Join Date: May 2006
Location: Dallas, TX
Posts: 9,712
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Watched the complete clip last night. S2540 original download.
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.
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02-04-2008, 01:25 PM
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#15
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Registered User
Join Date: Dec 2002
Location: AZ
Posts: 25,876
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This episode (downloaded automatically on Friday) was cut short for me too, at the exact spot the OP mentioned.
When I downloaded it manually (through Swivel Search) today, it was cut short at exactly the same spot.
This is on a Series 3.
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02-04-2008, 01:52 PM
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#16
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Not-so-New Member
Join Date: Mar 2003
Location: New Jersey
Posts: 329
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I've downloaded it three times to my S2 and it's been partial every time.
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02-04-2008, 02:56 PM
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#18
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I <3 TiVo!
Join Date: Nov 2004
Posts: 2,245
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partial on both of my S2DT's.
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