Originally Posted by patonenow
You're right that it was the new version of software that caused the problem.BUT it wrecked the present hard drives so that one HAD to put a new hard drive in and then use the 6.2 or 6.2a version. At least in many cases so that is why I say what i did-in total of a fix.
Maybe off the subject but today I just got news that TIVO won the case against DISH and now DISH has a permanent injunction against it so no more use for them to use it anymore.
This is a software problem, it does not "wreck" the drive in any way. All DirecTV has to do to fix the problem is figure out where where their code is messing up and fix it. Then they just download the corrected software version to the drives and force a reboot at 2:00 AM like normal. Once a fixed software version is on the DirecTiVo it will be fixed, no need to physically swap out users drives. The problem is it just takes them forever to figure out what is wrong and fix it. Hopefully the next software release will go through a better QA process than the last one did.
Many of use fixed the problem on our own by removing the drives and either putting an old software version on the existing drive or a new drive, but that was our choice, DirecTV does not need to do this.
In my case I bought a used Phillips DSR7000 to replace my R10 so I could get a hacked unit along with fixing the 6.3e problem. After I got the hacked DSR7000 working I stooped all recording on the R10 and kept it until I had watched all of the shows recored on it. Before selling the R10 I took out the drive and put 6.1 on it and advised the person I sold it to not to plug in the phone line.
What was weird was that once I got rid of all season passes & wish lists and cleared out the to do list I no longer got any reboots during the month or so it took to watch all of the recorded shows.