Originally Posted by aadam101
Thanks. I was very confused what the Comcast tech was even doing there. He didn't actually do anything except bring me a remote. The software is downloaded automatically. He didn't even know how to use it. Why can't they just do these upgrades automatically?
give it time young grasshopper
This is brand new to both TiVo and Comcast and it is in its infancy stage. Nothing like this has ever been done before where someone ports their software onto another manufactores DVR hardware, and then activate the modem in that hardware and send the software via a push onto the box.
It is going to take time for things to work themselves out. I predict that 3-6 months from now, installs will be like clockwork. I'm sure thats what they are waiting for before they go nation wide.
Also like Eric said, comcast isn't even really advertising the service yet. Wait until there is print, radio, and TV ads. Things will pick up exponentially here on TCF when that happens.
Also I want to give Eric a special thank you for contributing to these forums. It is fantasic that a comcast tech is here and so plugged in. Thank you!
Eric can you change the "registered user" under your name to say "Comcast Tech"?