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Old 01-15-2008, 02:42 AM   #1
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Exclamation SPECIAL THREAD: Programme/Listing Errors (no discussion)

Please use this thread to report problems you have found with the programme listings (wrong programme listed, missing listings, etc.)

When reporting a problem, please provide all the following information:

Callsign (or full channel name):
Programme Name (as shown on TiVo):
Date/Time:
Nature of Problem:

If the programme time/name is correct but has the wrong description, genre, OAD, etc. - please report it in SPECIAL THREAD: Programme description errors

If you feel the report needs discussion, then please enter a link from your error report to SPECIAL THREAD: Discussion of listing/channel problems


Please note the following:
1: This thread is an unofficial way of reporting these errors although they will be reviewed. The only official way to report these errors is to 'phone TiVo CS.
2: Any discussion post in this thread will be deleted without notice - although the mods may post confirmation of action regarding reports!
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Old 01-15-2008, 03:24 AM   #2
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Exclamation

From the Old Thread:
Quote:
Callsign: BBC4
Programme Name: 10 Things You Didnt Know About Tsunamis
Date/Time: Jan 13 / 21:00 (or NOT!)
Problem 1: Tivo does not see the episode at 21:00, thinking that the preceding "Soweto Strings" is 2.5 (rather than 1.5) Hrs long.
Problem 2: Tivo does not think that the repeats at 00:00 & 03:00 are episodes of a series, and won't allow a season pass.

bbc.co.uk & RT (paper & www) have the listing correct.
Last edited by Foxy : 01-11-2008 at 12:49 AM. Reason: Now Fixed!
More confusion I'm afraid! It seems the series is actually "10 Things You Didnt Know About ..." with the 1st episode being about Tsunamis.
The BBC.co.uk listings show
Quote:
10 Things You Didn't Know About Tsunamis
1/3. New series. Iain Stewart takes us on a journey across the oceans to explore the most powerful giant waves in history, with ten incredible stories about tsunamis. [s]
BBC Four, Sun 20 Jan, 01:35-02:35 60mins Stereo Widescreen

10 Things You Didn't Know About....
....Earthquakes. 2/3. Iain Stewart explores some of the world's most dramatic earthquakes, discovering why quakes can last 60 times longer on the moon than on earth. [s]
BBC Four, Sun 20 Jan, 21:00-22:00 60mins Stereo Widescreen
BBC Four, Mon 21 Jan, 00:00-01:00 60mins Stereo Widescreen
BBC Four, Mon 21 Jan, 03:00-04:00 60mins Stereo Widescreen
so I don't think this is a Tivo/Tribune error!

So, in summary, the Earthquake episodes are not being picked up by the season pass that I set up for the Tsunamis! And I presume that the 3rd episode will be in the same, lonely, boat!
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Old 01-15-2008, 03:31 AM   #3
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Quote:
Originally Posted by Foxy View Post
From the Old Thread:
More confusion I'm afraid! It seems the series is actually "10 Things You Didnt Know About ..." with the 1st episode being about Tsunamis.
reported
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Old 01-15-2008, 06:44 PM   #4
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Missing BBC2EM programme data

Callsign (or full channel name): BBC2EM (Ch 64)
Programme Name (as shown on TiVo): All
Date/Time: From Sat 19/01/2008 at 0600
Nature of Problem: No listing data


Normally BBC2EM is a day or two later than the other channels in its data coming through each weekend (why?), but this week there is nothing there for BBC2EM as shown above. Numerous call updates have not rectified this.

BTW, BBC2 (Ch2 on Freeview) is fine for an extra week compared to above, as expected - it's just the analogue version that is missing the data but unfortunately that is where most of my SPs are.
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Old 01-16-2008, 01:31 AM   #5
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Quote:
Originally Posted by KevinHopkins View Post
Callsign (or full channel name): BBC2EM (Ch 64)
Programme Name (as shown on TiVo): All
Date/Time: From Sat 19/01/2008 at 0600
Nature of Problem: No listing data


Normally BBC2EM is a day or two later than the other channels in its data coming through each weekend (why?), but this week there is nothing there for BBC2EM as shown above. Numerous call updates have not rectified this.

BTW, BBC2 (Ch2 on Freeview) is fine for an extra week compared to above, as expected - it's just the analogue version that is missing the data but unfortunately that is where most of my SPs are.
This has been reported and it is actually all BBC2 England regions that are not listing (except for BBC2 England on digital networks).

The problem may have already been fixed - but unfortunately there appears to be a TiVo US problem today which means listings are not updating in the daily calls.

This means other things fixed for today will also not be updated until the US problem is resolved!
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Old 01-16-2008, 09:38 AM   #6
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Callsign : BBC2
Programme Name : Working Lunch
Date/Time: Weekdays
Nature of Problem: Live programme flagged as a repeat (R)

EDIT: Something For The Weekend is affected too.
A Live programme broadcast on BBC2, Sundays at 10am is flagged as a repeat.

Last edited by Andy Leitch : 01-17-2008 at 10:44 AM.
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Old 01-17-2008, 04:14 AM   #7
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Torchwood for next week is still not quite right and has been reported.
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Old 01-17-2008, 05:59 PM   #8
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Quote:
Originally Posted by ozsat View Post
reported
Looks like it has now been fixed!
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Old 01-19-2008, 05:30 AM   #9
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Callsign: Channel 4
Programme Name: Shameless
Date/Time: Tuesday 22nd January 22:00
Nature of Problem: Wrong OAD

Episode not being picked up by Season Pass.
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Old 01-20-2008, 05:53 AM   #10
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Callsign: BBC2
Programme Name: Horizon
Date/Time: Tuesday 22nd January 21:00
Nature of Problem: Duplicate Guide Data

Interesting one this.

The Guide Data Tuesday 22nd January's episode is correct, but
Tuesday 15th January's episode has exactly the same Guide Data,
which was obviously incorrect, but under the 28 day rule,
the 22nd January's episode is regarded as a duplicate and
won't be recorded by the Season Pass.

Set a one-off recording if you want this episode.
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Old 01-20-2008, 02:40 PM   #11
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Quote:
Originally Posted by ericd121 View Post
Callsign: BBC2
Programme Name: Horizon
Date/Time: Tuesday 22nd January 21:00
Nature of Problem: Duplicate Guide Data

...

Set a one-off recording if you want this episode.
On BBC2SCO it is correctly listed as "Total Isolation". If anyone sees this too late to set the one-off, there is a repeat at 02:55 2nd Feb on BBC1 (at least there is on BBC1SCO).

Last edited by Foxy : 01-20-2008 at 02:43 PM. Reason: To correct channel
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Old 01-21-2008, 04:08 AM   #12
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Exclamation

Quote:
Originally Posted by Foxy, in the old thread
Callsign: More4
Programme Name: True stories: The Kidnapping of Ingrid Betancourt
Date/Time: Jan 15 / 23:05 (& Jan 16 / 02:50)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: No End in Sight
Date/Time: Jan 22 / 22:00 (& Jan 23 / 01:20)
Problem: Tivo does not see this as an episode of the True Stories series.
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Old 01-21-2008, 07:00 AM   #13
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Exclamation

Callsign: C4

Programme Name: A Boy Called Alex
Date/Time: Thursday 24 January 2008 21:00

Programme Name: Scams, Fiddles and Honest Claims
Date/Time: Thursday 31 January 2008 21:00

Nature of Problem: Not shown as part of the Cutting Edge series

Now fixed

Last edited by Foxy : 01-24-2008 at 03:49 AM. Reason: Fixed!
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Old 01-22-2008, 01:34 AM   #14
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Removed info, Posted here instead of the error in descriptions thread...

Last edited by Gavin : 01-24-2008 at 08:52 AM. Reason: Self evident :)
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Old 01-24-2008, 05:07 AM   #15
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Callsign (or full channel name): X-League TV (Channel 279 Sky)
Programme Name (as shown on TiVo): ALL
Date/Time: ALL
Nature of Problem: No guide data (Sky has planner/banner data)

Tivo just lists the same title in 2 hour chunks. i.e. No guide data. Sky has the correct banner, series link, and planner information for this channel.
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Old 01-25-2008, 08:36 AM   #16
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Callsign: More 4
Programme Name: ER
Date/Time: Thursday new season (10pm I think)
Problem: Nothing is being scheduled

Does not appear on the To Do list, so its not a scheduling conflict, its just not there, doesn't clash with anything.
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Old 01-25-2008, 08:56 AM   #17
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Quote:
Originally Posted by Smid View Post
Callsign: More 4
Programme Name: ER
Date/Time: Thursday new season (10pm I think)
Problem: Nothing is being scheduled
You can't use a FROSP as the OADs are wrong. Previously reported but they won't fix it. I'm having to set it to record manually each week
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Old 01-25-2008, 10:31 AM   #18
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Quote:
Originally Posted by cwaring View Post
You can't use a FROSP as the OADs are wrong. Previously reported but they won't fix it. I'm having to set it to record manually each week
I don't visit here regularly to know what FROSP and OADs stand for...

So who won't fix what?
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Old 01-25-2008, 10:34 AM   #19
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No discussion here. See http://www.tivocommunity.com/tivo-vb...d.php?t=381401 for follow-up.
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Old 01-25-2008, 11:38 AM   #20
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Callsign : CH4
Programme Name : Celebrity Wife Swap
Date/Time: Sun 27/1 8pm
Nature of Problem: Browse by Title error

Browse by Channel (TiVo + 5), lists Celebrity Wife Swap.

Browse by Title (Tivo + 4), then selecting 'CEL' doesn't show programme. Celebrity Wife Swap is listed under 'Wife Swap'.

Last edited by Andy Leitch : 01-25-2008 at 11:44 AM.
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Old 01-27-2008, 06:40 PM   #21
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Exclamation

Quote:
Originally Posted by Foxy View Post
Quote:
Originally Posted by Foxy, in the old thread
Callsign: More4
Programme Name: True stories: The Kidnapping of Ingrid Betancourt
Date/Time: Jan 15 / 23:05 (& Jan 16 / 02:50)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: No End in Sight
Date/Time: Jan 22 / 22:00 (& Jan 23 / 01:20)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: Who Am I? The Found Children of Argentina
Date/Time: Jan 29 / 22:00 (& Jan 30 / 00:45)
Problem: Tivo does not see this as an episode of the True Stories series.
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Old 01-27-2008, 07:08 PM   #22
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MOTD2/SuperBowl XLII

Callsign (or full channel name): BBC2EM
Programme Name (as shown on TiVo): Match of the Day 2
Date/Time: Sun 3rd Feb 2008 2200-2250
Nature of Problem: TiVo is showing this running from 2200-2350 - i.e. an hour longer. This will impact on those recording the SuperBowl as well.

This problem is also replicated in the TiVo listings on call sign BBC2 (channel 2) on Freeview.

BBC's web site shows MOTD2 running for just 50 minutes (it varies but is normally around that length).
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Old 02-01-2008, 01:07 PM   #23
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Don't think this will be fixed - but 'A View To A Kill' has a new bulletin at 4.40pm tomorrow (Saturday) and TiVo should not be listing it.

Auto records will not work!
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Old 02-01-2008, 03:07 PM   #24
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Just FYI, both DigiGuide and ITV.com's own TV Guide both have this half-hour news block listed, so I'm wondering if it is actually going to happen.
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Old 02-02-2008, 08:56 AM   #25
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The problem is you either have no news block or a two-part film - TiVo has neither.
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Old 02-02-2008, 09:58 AM   #26
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I finally looked at the schedule on my Tivo and now see what you mean. Tivo has the first half of the film then 90 mins of news
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Old 02-05-2008, 04:47 AM   #27
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Quote:
Originally Posted by Foxy View Post
Quote:
Originally Posted by Foxy
Quote:
Quote:
Originally Posted by Foxy, in the old thread
Callsign: More4
Programme Name: True stories: The Kidnapping of Ingrid Betancourt
Date/Time: Jan 15 / 23:05 (& Jan 16 / 02:50)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: No End in Sight
Date/Time: Jan 22 / 22:00 (& Jan 23 / 01:20)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: Who Am I? The Found Children of Argentina
Date/Time: Jan 29 / 22:00 (& Jan 30 / 00:45)
Problem: Tivo does not see this as an episode of the True Stories series.
Callsign: More4
Programme Name: True stories: Dave Gorman in America Unchained
Date/Time: Feb 05 / 22:00 (& Feb 06 / 01:55)
Problem: Tivo does not see this as an episode of the True Stories series.
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Old 02-05-2008, 06:11 AM   #28
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Okay. We get it (Sorry. Just in a funny mood )
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Old 02-05-2008, 07:06 AM   #29
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Quote:
Originally Posted by Foxy View Post
Callsign: More4
Programme Name: True stories: Dave Gorman in America Unchained
Date/Time: Feb 05 / 22:00 (& Feb 06 / 01:55)
Problem: Tivo does not see this as an episode of the True Stories series.
The feedback I have is the 'True Stories' is a strand and not a true series.
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Old 02-05-2008, 12:38 PM   #30
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Quote:
Originally Posted by Foxy View Post
Callsign: More4
Programme Name: True stories: Dave Gorman in America Unchained
Date/Time: Feb 05 / 22:00 (& Feb 06 / 01:55)
Problem: Tivo does not see this as an episode of the True Stories series.
Quote:
Originally Posted by ozsat View Post
The feedback I have is the 'True Stories' is a strand and not a true series.
The subtlety of the difference between a "strand" and a "series" escapes me, but so be it! Why doesn't TiVo/Tribune support Strand Passes?
I tend to post here as a warning to others, rather than expecting to get a fix (usually too late by the time I post), should I stop?
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