Daily Call

joemarie · 12-23-2007, 07:11 PM

I have a direct TV tivo series DVR R10 I am getting a message almost every day that I have not made the daily call in 190 days. I go to make the call and the results are that the service is not answering. Will this affect my service in any way? This is the second receiver that I had this trouble with, the first was replaced by DirecTV and the new one had this problem from day 1. Can this be fixed ?

stevel · 12-23-2007, 07:24 PM

It will not affect your service other than the nag message. When you run the phone connection test, does it work? Can you retrieve the list of dialin numbers for your area?

You could just disconnect the phone line and ignore it. The one side-effect of this is that you will not get any software updates installed.

My guess is that the problem is in your phone line and not the TiVo. What kind of phone service do you have? (Plain Old Telephone Service, VoIP, cable company phone, something else?)

rminsk · 12-24-2007, 12:13 PM

The only problem you may have is not be able to activate the new software (6.4) when it is released.

joemarie · 12-26-2007, 06:22 PM

I have tried to make the call on several different phone lines at different houses still nothing the message is still service not answering. DirecTV people sre no help at all.What harm will there be if I don't get the new update 6.4?

Dkerr24 · 12-26-2007, 07:57 PM

Quote:

Originally Posted by joemarie

I have tried to make the call on several different phone lines at different houses still nothing the message is still service not answering. DirecTV people sre no help at all.What harm will there be if I don't get the new update 6.4?

Not a thing. Haven't had both of mine connected to a phone line in over 2 years and they both work flawlessly. I still have ver 6.2.