Cablecards work but not shown as paired?
I have an issue where my 2 Cisco Cablecards are working but don't seem to be shown as paired.
My Series 3 (250B) starting acting up (e.g., not tuning all channels, reboot when Cablecard inserted) & I noticed that several of the power supply capacitors were bulging. I replaced most of them (11 total) & this solved the Cablecard reboot issue but the cable cards were no longer paired.
I then called Suddenlink to try to get the 2 Cablecards paired, with no success after 2 calls. I went by the local office & swapped for 2 new cards & I thought I was able to get them paired with a support call (although they had messed up the channel provisioning on my account & this had to be fixed).
I now get the full set of channels & can record on both tuners but the status screens do not show them as paired.
Host ID (card 1): "In order to start cable service for this device, please contact your cable provider..." & Type: One-Way Auth Received
Host ID (card 2): "In order to start cable service for this device, please contact your cable provider..." & Type: One-Way
CA Status (both cards): Status: Ready
Active Programs (both cards): N/A-101-Ent-xxx
DAVIC Status (both cards): Locked
CP Auth Status (card 1): Locked
CP Auth Status (card 2): Waiting for CP Auth
CP CCI (both cards): 0x0
I called Suddenlink back & they said they see both cards as paired, so if I thought there was an issue they'd need to send out a tech.
I checked the signal on a couple of channels & signal strength for both cards is 90-100 dB with SNR 34-36 dB. Card 1 is shown as Tuner 1 & card 2 is shown as Tuner 0. Module State for both is Operating Normally.
Is this most likely just a case of screwy provisioning by Suddenlink that the tech can hopefully straighten out with a visit?
Since the drive was 4 years old I went ahead & got a new drive (replaced WD Green 1TB with Green 2TB using WinMFS). I see the same behavior with either drive, I originally tested after replacing the caps before touching the drive.