Both HR10 rebooting - Page 8

Da Goon · 11-06-2007, 08:07 PM

Quote:

Originally Posted by Robert Spalding

I upgraded to 6.3e with the ptvnet upgrade disc but now I've lost network access to my Tivo, what the hell happened?

You're either 1) missing a hacked kernel that doesn't blow away filesystem changes, 2) your startup scripts that call networking daemons are missing or are not executable, 3) you're missing the necessary drivers for the usb adapter you're using, or 4) your network parameters are not present in the MFS database. I'd be inclined to think either 1, 2 or 3 applies to this case. It's time to pull the drive and get to work.

stevel · 11-06-2007, 08:11 PM

I put 6.3e on my HR10 on Sunday - since then it recorded two CBSE shows Monday evening without issues.

online2much · 11-07-2007, 04:35 AM

6.3E seems to have fixed mine as well.

pearkel · 11-07-2007, 10:26 AM

Crazy, mine is still on 6.3c as I don't have a phone line any more. I called Directv about the problem and of course they want to send me a HR-20/21 I accepted as i don't need to send the Tivo unit back and will use for OTA. I called on Sunday but haven't had anymore problems with the unit since then. Amazing Race, CSI Miami, and wifes Y&R have all recorded without a hitch. I cancelled a bunch of Season passes on CBS because of this but will try and add some back. Just wandering if it could have been related to the DST, as it started when it was supposed to take place and has stopped when it actually did take place.
Just a thought

jon777 · 11-07-2007, 11:30 AM

Quote:

Originally Posted by online2much

6.3E seems to have fixed mine as well.

Here as well... Forced a call over the weekend which enabled the 6.3e install. No issues this week with CBS recordings.

onin24eagle · 11-07-2007, 01:29 PM

Quote:

Originally Posted by pearkel

Crazy, mine is still on 6.3c as I don't have a phone line any more. I called Directv about the problem and of course they want to send me a HR-20/21 I accepted as i don't need to send the Tivo unit back and will use for OTA. I called on Sunday but haven't had anymore problems with the unit since then. Amazing Race, CSI Miami, and wifes Y&R have all recorded without a hitch. I cancelled a bunch of Season passes on CBS because of this but will try and add some back. Just wandering if it could have been related to the DST, as it started when it was supposed to take place and has stopped when it actually did take place.
Just a thought

If you keep your HR10-250 for OTA, do you have to keep it activated at D*? How will it get guide data etc. if not hooked up to satellite?

pearkel · 11-07-2007, 02:54 PM

Quote:

Originally Posted by onin24eagle

If you keep your HR10-250 for OTA, do you have to keep it activated at D*? How will it get guide data etc. if not hooked up to satellite?

I will not keep it activated, as I am getting another HR-20/21 but I will keep it hooked up to a satellite line to get the guide and then just make a custom channel list to get the OTA's. It won't record but is should still pause and have 2 buffers for football!

Rannyk · 11-07-2007, 05:20 PM

Downloaded 6.3e from the phone line last week and have had no problems with rebooting. Until I did it was happening every day, more that once and I think always on CBS. The set was either watching CBS live or recording a CBS program.
Lots of helpful information from this site - especially for someone who isn't into this technology.
Thanks to everyone for all the input.
Without the info I was being forced into getting DTV's recorder. May have to eventually if I want to get more HD.
I assume TIVO is at the end of the line with DTV - Is that true? I heard until 09 sometime.

gr00vie · 11-07-2007, 08:15 PM

I just had my first reboot happen since i upgraded to 6.3e on sat. It happend at almost exactly 6:00 pm pacific time. I dont think the tuners were set to a CBS channel so I dont know if its related. It was recording MythBusters on the one we were watchin but I dont know what it was set to on the other tunner.

This is getting old.

msiple · 11-08-2007, 08:41 AM

Add my hat to the ring of HR10-250 reboots while accessing CBS OTA. Watching the Colts/Pats games Sunday was nearly impossible as both units rebooted five times simultaneously!!

One unit has been running 6.3c for over a year; the other 6.3D installed by InstantHotcake in mid-August after a drive failure. Both hacked via Zipper (because it's easier than doing it manually!!) Neither showed 6.3e in mfs but enabling a daily call via network and making the call got it on both.

On Monday, I followed Markis' instructions and successfully upgraded both while maintaining their hacks. Since then, neither has rebooted despite recording 8 CBS HD shows!!

If you decide to do the upgrade manually, be sure to read through all the steps and be sure you understand them before attempting it.

poppagene · 11-08-2007, 09:17 AM

I have the protection plan and I called up directv to complain about the reboots and was told that I needed a new receiver. They are sending a replacement (HR20 or HR21) and told me they didn't want the HR10-250 so I should just keep the old receiver. If someone comes up with a definitive cure for the rebooting, i'll move it back into the mix.

Robert Spalding · 11-08-2007, 02:15 PM

Quote:

Originally Posted by stevel

Well, then maybe you should learn for yourself what these scripts are doing, as they are based on work that was developed by various hobbyists and the information and tools are available for free through the forums at deal database dot com. You will need to take the time to collect the information and understand the steps, but the reward is that when something goes wrong, you'll be far better equipped to resolve it on your own.

FWIW, I just updated my HR10 from 6.3c to 6.3e and preserved all my networking features. I have never used ptvnet.

hey thanks for the lecture Dad!

I expect support from a product I spend $40 on.

AstroDad · 11-08-2007, 02:34 PM

Quote:

Originally Posted by Robert Spalding

hey thanks for the lecture Dad!

I expect support from a product I spend $40 on.

Get over yourself. I saw no lecture, looked like someone being helpful to me.

If you expect support I suggest you research what you are purchasing a little more before spending your hard earned cash.

poppagene · 11-08-2007, 02:47 PM

Quote:

Originally Posted by Robert Spalding

I upgraded to 6.3e with the ptvnet upgrade disc but now I've lost network access to my Tivo, what the hell happened?

Now that 6.3e is installed, pull the drive and boot to the ptvnet cd. because you are using the hr10-250:

Allow your PTVnet/PTVnetHD CD to boot normally and at the first prompt, type:

ctrl-c

which will interrupt and abort the normal PTVnet execution. Then type:

PTVnet force

This will "force" the installation of the drivers in spite of the fact that the software version is not recognized.

hit enter and follow the prompts.

Hope this helps

stevel · 11-08-2007, 04:07 PM

Quote:

Originally Posted by Robert Spalding

hey thanks for the lecture Dad!

I expect support from a product I spend $40 on.

I suppose you would, so why don't you gripe to whoever sold it to you rather than trying to get free support here?

poppagene · 11-08-2007, 04:47 PM

Quote:

Originally Posted by stevel

I suppose you would, so why don't you gripe to whoever sold it to you rather than trying to get free support here?

According to the earlier post which you respondewd to with a gratuitous lecture, he did gripe/post to the forums supporting the software. He came here because some of the community are helpful and friendly rather than critical and superior.

tucsonbill · 11-08-2007, 08:22 PM

Quote:

Originally Posted by poppagene

According to the earlier post which you respondewd to with a gratuitous lecture, he did gripe/post to the forums supporting the software. He came here because some of the community are helpful and friendly rather than critical and superior.

So he bought crap from someone who doesn't support it? So did I. Then I took Stevel's advice and learned how to do it myself. BTW, Instantcake is worth $20 if you can't get a good image any other way. (Best way is to do your own backups.) PTVNet didn't work for me, and there is no support. BTW, if you really don't want to do it yourself look around here. There are free scripts out there that really do work. (My lips are zipped.)

poppagene · 11-08-2007, 08:31 PM

Quote:

Originally Posted by tucsonbill

So he bought crap from someone who doesn't support it? So did I. Then I took Stevel's advice and learned how to do it myself. BTW, Instantcake is worth $20 if you can't get a good image any other way. (Best way is to do your own backups.) PTVNet didn't work for me, and there is no support. BTW, if you really don't want to do it yourself look around here. There are free scripts out there that really do work. (My lips are zipped.)

i'm guessing that your post puts you squarely in the "critical and superior" rather than "friendly and helpful" side of the tivo community.

mattdb · 11-09-2007, 07:26 AM

Man after reading the last bit of this thread I had to double check which forum I was on.....

dtle · 11-09-2007, 09:45 AM

I'm still on 6.3a, and had rebooting problems with sat NY CBS-HD all last week.

However, last night, I was able to record the whole 3-hour primetime block with no reboots.

Syzygy · 11-09-2007, 10:26 AM

Quote:

Originally Posted by bsnelson
So, has ANYONE had a 6.3e box that did the rebooting thing?

My stock HR20 updated itself to 6.3e a couple of weeks ago. Yesterday it rebooted itself. I don't know what channels were tuned in.

Versions .3c and .3d also rebooted themselves about once every two or three weeks.

moab747 · 11-09-2007, 05:28 PM

I am running 6.3d and am having the reboot problem also.
It's interesting about the possible link with CBS.
Has anyone had a problem with FF on CBS OTA?
The first FF tick plays for 2 sec then freezes.
If I advance to the second or third tick it works normally.
Only does it on CBS.

alleymon · 11-11-2007, 12:40 PM

Mine reboots every time a certain Amazing Race commercial comes on either of the tuners. EVERY TIME... I'm going to have to video tape this, since the TiVo won't capture it

dilbongo · 11-11-2007, 12:58 PM

Quote:

Originally Posted by alleymon

Mine reboots every time a certain Amazing Race commercial comes on either of the tuners. EVERY TIME... I'm going to have to video tape this, since the TiVo won't capture it

SAME THING! I SWEAR it is only during Amazing Race Ads!

alleymon · 11-11-2007, 01:35 PM

Nobody believes me so I'm sitting in front of the NFL coverage right now with my camera waiting for another ad.

louiss3000 · 11-12-2007, 10:01 PM

Now a new issue. O did a manual 6.3e upgrade after thid reboot thing blew up a few weeks ago, and life was good, until yesterday. Now my HR10 reboots every couple of hours or so. The loogs look indicate a phone issue:

TVERR log before last reboot.

Nov 13 03:29:03 (none) Activity DialRequest[215]: pack 6.3e-01-2
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x00400000 /tvbin/tivoapp
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02000000 /lib/libc.so.6
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02200000 /lib/libm.so.6
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02400000 /lib/libpthread.so.0
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02600000 /lib/libutil.so.1
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02800000 /lib/libtvutil.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02a00000 /lib/libtmk.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x02c00000 /lib/libtvstructures.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2aaa8000 /lib/ld.so.1
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2ab04000 /lib/libhpkoss.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2ab50000 /platform/lib/libhpkhl.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2ac18000 /platform/lib/libhpkll.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2ac5c000 /lib/libdl.so.2
Nov 13 03:29:03 (none) Activity DialRequest[215]: read 0x2aca0000 /lib/libcdaudio.so
Nov 13 03:29:03 (none) Activity DialRequest[215]: 0x009065fc 0x00904608 0x00bf83d8 0x008cfb08 0x008cf744 0x008ca094 0x008c9cbc 0x008c983c 0x008c8dfc 0x00944afc 0x00472720 0x00ef5ef8 0x02a2871c 0x02a304bc 0x02a298cc 0x02a28a48 0x02a28834 0x02a60b58 0x02a2871c 0x02a28630 0x02a2b03c 0x02a3c684 0x02a3c56c 0x02a3c41c 0x02a3b978
Nov 13 03:29:03 (none) Activity DialRequest[215]: Tmk Fatal Error: Activity DialRequest <215>: unexpected signal 10
Nov 13 03:29:03 (none) Activity DialRequest[215]: Tmk Fatal Error: Thread died due to signal 10
Nov 13 03:29:03 (none) Activity DialRequest[215]: Invoking rule 834: rebooting system

KERNEL log before latest reboot.

Nov 13 03:29:03 (none) kernel: tcd 1
Nov 13 03:29:03 (none) kernel: hpk Series2
Nov 13 03:29:03 (none) kernel: build b-firefly-takehome @271396 2007.07.30-0810 release-mips []
Nov 13 03:29:03 (none) kernel: pack 6.3e-01-2
Nov 13 03:29:03 (none) kernel: read 0x00400000 /tvbin/tivoapp
Nov 13 03:29:03 (none) kernel: read 0x02000000 /lib/libc.so.6
Nov 13 03:29:03 (none) kernel: read 0x02200000 /lib/libm.so.6
Nov 13 03:29:03 (none) kernel: read 0x02400000 /lib/libpthread.so.0
Nov 13 03:29:03 (none) kernel: read 0x02600000 /lib/libutil.so.1
Nov 13 03:29:03 (none) kernel: read 0x02800000 /lib/libtvutil.so
Nov 13 03:29:03 (none) kernel: read 0x02a00000 /lib/libtmk.so
Nov 13 03:29:03 (none) kernel: read 0x02c00000 /lib/libtvstructures.so
Nov 13 03:29:03 (none) kernel: read 0x2aaa8000 /lib/ld.so.1
Nov 13 03:29:03 (none) kernel: read 0x2ab04000 /lib/libhpkoss.so
Nov 13 03:29:03 (none) kernel: read 0x2ab50000 /platform/lib/libhpkhl.so
Nov 13 03:29:03 (none) kernel: read 0x2ac18000 /platform/lib/libhpkll.so
Nov 13 03:29:03 (none) kernel: read 0x2ac5c000 /lib/libdl.so.2
Nov 13 03:29:03 (none) kernel: read 0x2aca0000 /lib/libcdaudio.so
Nov 13 03:29:03 (none) kernel: 0x009065fc 0x00904608 0x00bf83d8 0x008cfb08 0x008cf744 0x008ca094 0x008c9cbc
Nov 13 03:29:03 (none) kernel: 0x008c983c 0x008c8dfc 0x00944afc 0x00472720 0x00ef5ef8 0x02a2871c 0x02a304bc
Nov 13 03:29:03 (none) kernel: 0x02a298cc 0x02a28a48 0x02a28834 0x02a60b58 0x02a2871c 0x02a28630 0x02a2b03c
Nov 13 03:29:03 (none) kernel: 0x02a3c684 0x02a3c56c 0x02a3c41c 0x02a3b978
Nov 13 03:29:03 (none) kernel: END_OF_BT
Nov 13 03:29:03 (none) kernel:
Nov 13 03:29:03 (none) kernel: Tmk Fatal Error: Activity DialRequest <215>: unexpected signal 10

I can cause a reboot by either "Make a call to the DVR service now" or "Make a test call now". I have the unit set to use the network for calls.

Any ideas appreciated.

stevel · 11-12-2007, 10:42 PM

Quote:

Originally Posted by louiss3000

I have the unit set to use the network for calls.

I am very doubtful of that. I have never heard of the DirecTV TiVos being able to use the network for the "calls". This could be done back when there were hacks to run 4.0 on DTiVos but my own experience and that of others is that anything one does to have the calls made over the network is ignored. Hacked boxes probably shouldn't call anyway - why does yours?

incog-neato · 11-13-2007, 06:01 AM

Since he as access to the logs he obviously has it hacked for "network dial." All my HR10's have used my internet connection (when I want it to) for years to dial out. In fact, if you patch Tivoapp with the HMO/HME patch there is even a menu option to allow Network Dial and to setup the IP addresses.

http://www.tivocommunity.com/tivo-vb...&&#post4419780

Quote:

Originally Posted by stevel

I am very doubtful of that. I have never heard of the DirecTV TiVos being able to use the network for the "calls". This could be done back when there were hacks to run 4.0 on DTiVos but my own experience and that of others is that anything one does to have the calls made over the network is ignored. Hacked boxes probably shouldn't call anyway - why does yours?

louiss3000 · 11-13-2007, 06:32 AM

The reason I mentioned the network dial, is I'm wondering if something in 6.3e chokes on it. I was at 6.3c for some time with no issues. I have fakecall installed, with the 'Enhamcement' scripts, but I did notice the unit trying to call when 6.3c was running. The call routes are blocked, so the call fails. I'm just lost / frustrated on this one. I've never been plagued with any of the issues expressed so vocally here, and the other board. I attribute that to the knowledge gained here over the years....

louiss3000 · 11-13-2007, 02:12 PM

OK, I removed the ,#401 from the dial prefix as a test. Now I can complete a test call and a 'Connect to the DVR service' call without a reboot.

Remembering that I do have the 'DebugBoard-true' set, the call still goes through the network rather that the landline number. This behavior is unlike 6.3c, where the ,#401 dial prefix was required for a network call.

Either way, 6.3e does not seem to like the ,#401 prefix from 'back in the day'