Originally Posted by bonorden
I go to their local store (in Webster) and they say that I cannot turn in my DVRs if I want to keep my other 4 cablecards! If I turn in the DVRs, they will deactivate my cablecards and revert me to basic digital cable.
I got rid of my HD DVR last year when S3 came out. And recently I got rid of my last digital cable box when I got a Tivo HD. So I now have 3 cable cards (2 single-stream, 1 M-Card), and didn't get any hassles like this. In fact, I'm not even paying for any of the 3 cable cards.
I do most of my Comcast swaps at the Webster, TX location too. Although I had to hit Pasadena and Pearland to get M-Cards for myself and parents' THD. Didn't have any of the BS that you ran into.
I did, however, make all my changes right before they changed prices on everything (where the cable box went from $7/mo to $4/mo). So maybe they change a policy at that time or something.
in Clear Lake