Originally Posted by iceisles
Hey all - I'm returning to DirecTV in a few days and had a question about the HR10-250 I will be connecting. Will I still be charged the HD fee even if I only plan to use the receiver for SD (480i) only? I don't even own an HDTV at the moment, although that may not matter to DirecTV.
I mainly just want to record SD on this unit because it has a large drive, but if I'm going to be charged any kind of HD fee, then I will just use one of my smaller non-HD Samsungs. Thanks for your help.
I've had an HR10-250 for some time but I do not have the oval dish and all the other stuff that was necessary to receive HD. So I never actually received any DTV HD programming. When I bought this HR10-250 it had been discontinued, but since it had an access card that came with it, they let me used the old access card. Things have changed. See below.
Regardless, since I had an HD DVR, they assumed that I was receiving HD and have been charging me $9.99 monthly for HD access. I don't think that's completely unfair because they had no way to tell that I wasn't receiving HD access and I could have gotten it at any time simply by upgrading my dish/LNBs.
The main reason I got the HR10-250 and am keeping it is that much of what we watch is available OTA and since I strung up a UHF antenna I can get that in HD which this unit does just fine.
At this point, the HR10-250 will not receive DTV HD since they went from MPEG2 to MPEG4. So now I'm trying to decide whether to fight for them to stop charging me the $9.99 monthly since I am clearly not receiving HD from them. They also claim on my bill that my current HR10-250 is "leased" even though these units were introduced and then discontinued long before the leasing crap started.
The HR10-250 that I have is damaged because an electrical storm blew up the modem. Otherwise it works fine. So it nags me to make a phone call and I can't order PPV which I do on occasion. So I wanted to replace it with an equivalent.
So I bought on ebay a cheap replacement HR10-250 and it came with an access card. They would not let me use that access card, nor the access card from my old unit that I'm replacing. They insisted that I pay $20 for a new access card. They are off and on claiming that this replacement unit is also "leased" and want me to prove it is not.
So if you are a new customer and trying to put a older HR10-250 back in service, be ready for some hassle. On one phone call, I had been told that I COULD use my existing access card. No one there seems to know their own policy. I had also been told that it was clear my old unit was not leased and that the bill was a mistake. It apparently all depends on who you talk to.