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07-30-2007, 12:44 PM
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#1
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Registered User
Join Date: Jul 2007
Location: Winter Park, Florida
Posts: 8
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TIVO HD Brighthouse cablecard issues?
I just purchased the new Tivo HD, and the cable person showed up Sunday to install the $3.95 each cablecards. One is a 2007, which is working, and the other is a 2006, which is not. It's only showing analog channels, and some digital channels, but when it's HD, it goes nuts, scrambling, pixel all out of whack, and then a black screen. Brighthouse tried another card, 2005, same thing. the service person was their for 3 hours, and finally suggested I contact Tivo. I did just that, and apparently, they are having issue with these cards issued by Scientific Atlantic . I was instructed to ask for a Multicard, which Brighthouse does not yet have. I'm not happy, it's not Tivo, it's the cable companies. Either they are just not ready, willing or whatever the case may be, I'm just tired of the headaches, and will be taking the unit back. Tivo rep did tell me they would have a software update in 2-3 months, but honestly, the picture with the working 2007 card was losing signal, sound and pixels are in and out. It's like watching tv with Dish Network/DirecTV. What's the point? I give up. I'm giving in to the cable company's. FCC needs to do something! Does Tivo have any suggestions? I want my Tivo!
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09-23-2007, 05:12 PM
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#2
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Tastes like lemons
Join Date: Apr 2002
Location: Orlando, FL
Posts: 561
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Any resolution to this issue?
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09-23-2007, 06:09 PM
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#3
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Just hangin'
Join Date: Sep 2001
Location: Binghamton, NY
Posts: 30,302
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Wouldn't it be nice if the OP would revisit his thread?
Just another one post wonder, I guess!!!!!
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Jim
Sorry, I had to replace the HR10-250, I now have the HR23-700 and HR24-500!
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09-23-2007, 06:09 PM
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#4
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Tastes like lemons
Join Date: Apr 2002
Location: Orlando, FL
Posts: 561
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Yeah, that makes me think he's spreading FUD, rather than having a legitimate problem
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09-23-2007, 06:26 PM
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#5
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joined the 10k club
Join Date: Jan 2003
Location: St. Pete, FL
Posts: 10,767
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When the THD was first released, there was a pixelation problem with SA cards in slot #2. This was resolved in the 8.1.7c software release a few weeks later.
Since this was originally posted in July, it was probably that legitimate issue, not FUD.
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09-23-2007, 06:51 PM
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#6
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Registered User
Join Date: Jul 2007
Location: Winter Park, Florida
Posts: 8
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YES, It's been resolved.
Gee, I forgot about the issue and the post since I basically have a life of my own. I'm sorry  Besides, I just received a response alert which brought me back to this wonderful TiVo community web-site. Such wonderful members here with all their support.  At any rate, I really don't appreciate the negative remarks and the allegations.  I had a legitimate issue and went looking for help. So, yes, it's been resolved. Shortly after the initial post of the problem (1 week) I had the cable company back and they brought 2 installers this time and both were scratching their heads. It took almost 2 hrs to finally get the cablecards working. Brighthouse did replace both, and swear it was the TiVo unit and not the cards. I'm not sure at this point anymore, but very happy about finally being able to use the new HD Tivo box. It's great and has many awesome features. All is well. this will be my last post as the issue is now closed. How's that for a one post wonder.
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09-23-2007, 07:29 PM
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#7
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Look 37" sideways
Join Date: Oct 2003
Location: We would like you but for the stranding. Do not take risks that you cannot return to the golden glade. Margaret has the encapsulation.
Posts: 6,559
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Quote:
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Originally Posted by Okeemike
Yeah, that makes me think he's spreading FUD, rather than having a legitimate problem
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One also has to wonder about someone digging up a post that's two months old, and then suggesting the OP was faking just because they didn't post again.
As mentioned, people have lives, and if the problem was resolved the OP might not see any reason to return to the thread just to announce it publicly.
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No sidewalks with beef, please.
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09-23-2007, 07:51 PM
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#8
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Tastes like lemons
Join Date: Apr 2002
Location: Orlando, FL
Posts: 561
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CharlesSC: Thanks for the follow up (no, I really didn't think it was required, but thanks). The whole cable card thing is new to me, and with so many problems floating around, I'm not sure if I should expect this thing to work.
Oh, and I'm sorry for thinking you were a troll. The negative comment combined with a low posting is often a dead giveaway.
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09-23-2007, 07:53 PM
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#9
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Tastes like lemons
Join Date: Apr 2002
Location: Orlando, FL
Posts: 561
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Quote:
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Originally Posted by windracer
When the THD was first released, there was a pixelation problem with SA cards in slot #2. This was resolved in the 8.1.7c software release a few weeks later.
Since this was originally posted in July, it was probably that legitimate issue, not FUD.
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Thanks for the heads up. I've been out of the TiVo game for a while, and am still trying to catch up.
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