Originally Posted by jhrain
Tonight was the last straw with this POS HR20-700 from DirecTV. HD recording tonight was blank.. as were some of our shows this weekend.
Do we have anyone on these boards who live in Saint Louis who have Charter and a Series 3? I'm wondering what their experiences have been and if they have any suggestions.
I'm with Charter, but not St. Louis so I can't really help you specifically, but your best bet would be to go through the Charter cable card thread in the "Official Cable Card" sticky thread at the top of the thread list.
My experience with Charter with the cable cards so far has been great, I was my installers first S3 hookups (these were back in Sept06) took a little while (most of which was him waiting on hold and then explaining to the person on the other end of the line what he wanted them to do) but after that it has been flawless. I did have one of my S3s go bad a while back (it had started rebooting randomly and often, sometimes only minutes apart) but TiVo got that taken care of very quickly and easily, swapped my cablecards when the new S3 arrived (my area apparently isn't pairing them) and all has been perfect since. Have even ordered PPV through the phone and the regular charter 800 number operators took care of me no problem.
But of course you mileage may vary on a different headend.