TiVo Desktop - help please

[801]

hello everyone, i'm new here

i'm having problems accessing my TiVo content through the desktop software.
i cannot "Pick Recordings to Transfer"
heres a screenshot to make it easy...

img226.imageshack.us/my.php?image=tivoerrorbu4.jpg

(sorry, looks like i'm not allowed to include links until i make 5 posts)

how can i transfer shows from my tivo to my computer?
i know they are connected because i have put a photo on the TiVo Desktop and i can view it on my tv screen.

more info:
Humax Series 2
Software v8.1
TiVo Wireless G network adapter
TiVo Desktop 2.3a
Media Access Key has been set
Linksys Wireless G cable gateway (port 2190 open)

i read that port needed to be opened here:

forums.tivo(dot)com/pe/action/forums/displaysinglethread?rootPostID=10228927&returnExpertiseCode=

img264.imageshack.us/my.php?image=linksyspicnj1.jpg

any ideas? i've been fiddling around with settings for hours

thanks
-801

[steve614]

If you have any firewalls on your computer, try temporarily disabling them.
At least that way, you can eliminate the firewalls being a problem.

When I had my problems, I had Windows firewall off, and my security software set to allow the proper Tivo ports.
I could get my music/photos to the Tivo, but I had trouble "seeing" the Tivo from the computer (i.e. "There are no DVRs on this network").

After 'digging' deeper into my computer, I found that my ethernet connection on the motherboard had its own firewall also.
Once I disabled that one, no problems since. (Knock on wood)

[VCHATMAN]

eom.