I have BrightHouse cable in Carmel, Indiana. I have been trying to get my new Series 3 running. Of course, I am having cablecard problems (Scientific Atlanta cards). The first day, the tech couldn't get either slot to work, the card was authorized, but no encrypted channels. The next day, had them come back. The tech got slot 1 to work, but can't get slot 2 to work. He says that it's tivo's fault. What can I tell the tech to do differently to get it to work? He says that the first one worked when he wiped my account out and rebuilt it, whatever that means. Also, if a Cablecard is working in slot 1, can you remove it temporarily while trying to get slot 2 to work, then reinsert it back in slot 1 without having to go through the entire fiasco of the original installation? Would that even help getting slot 2 going? I ask this because the tech thinks the "hits" being sent are re-hitting the card in slot 1. I don't know if that is true or not. I love this Tivo, but with only one slot functional, it loses a lot of functionality. Any thoughts are appreciated.