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10-17-2006, 05:26 PM
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#1
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Member
Join Date: Oct 2006
Location: DMA : 109
Posts: 58
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6.3a update comes from Tivo not DirecTV?
I just got off the phone with advanced tech support. The rep told me that the update comes from Tivo, not DirecTV. The update loads via the modem not via satellite!
I'm thinking maybe the tech was wrong... hmmm .... anybody else get this info from DirecTV? 
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10-17-2006, 05:40 PM
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#2
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She's got the remote
Join Date: Aug 2005
Location: Between Atlanta and Bama
Posts: 62
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Why on Earth would you believe any information from a tech support person at DirecTV?
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10-17-2006, 05:45 PM
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#3
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TechKnow Guide
Join Date: Oct 2002
Location: Mill Creek, Washington
Posts: 11,977
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Tivo wrote the software under contract from DirecTV. But DirecTV actually delivers the software to your DVR.
__________________
Sony SAT-T60 120GB (v3.5b)
HR20-700, HR20-100, HR21-200 HD DVR
AM21
HR10-250 HD DVR 400GB (v6.4a)
H21-200 HD Receiver
R10 DVR 160GB (v6.4a)
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10-17-2006, 05:45 PM
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#4
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Big and Tall
Join Date: Oct 2001
Location: Abingdon, MD, USA
Posts: 1,885
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He/she is half right. 6.3 was produced by TiVo, but it is sent out via D*. I don't know who's responsible for the testing, whether it's D* and TiVo or a collection of each. It's pretty classless for a D* rep to pass the buck regarding the audio problems as they tried to do with me when I complained.
__________________
In an ideal world I would have all 10 fingers on my left hand so my right hand could just be a fist for punching.
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10-17-2006, 05:48 PM
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#5
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Free Bradley Manning
Join Date: Aug 2003
Posts: 8,081
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It's written by Tivo, but controlled by DirecTV. It definitely comes in over the sat; but it's activated by the Tivo "daily call". Which may or may not still go to Tivo, but in any case is separate from the "DirecTV call" that reports PPVs to a different number.
I trust I've only added to your confusion.
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10-17-2006, 06:00 PM
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#6
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Member
Join Date: Oct 2006
Location: DMA : 109
Posts: 58
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Not true based on what I've been told by two advaced tech support reps...
Quote:
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Originally Posted by wmcbrine
It's written by Tivo, but controlled by DirecTV. It definitely comes in over the sat; but it's activated by the Tivo "daily call". Which may or may not still go to Tivo, but in any case is separate from the "DirecTV call" that reports PPVs to a different number.
I trust I've only added to your confusion.
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Only receivers made by DirecTV update via satellite!
DirecTV Tivo units update and download via modem - telephone line!
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10-17-2006, 09:41 PM
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#7
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Registered User
Join Date: Jan 2005
Location: Oregon
Posts: 732
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Quote:
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Originally Posted by cybrsurfer
Only receivers made by DirecTV update via satellite!
DirecTV Tivo units update and download via modem - telephone line! |
I've got a bridge I need to unload, it's called the Brooklyn. You interested?
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10-17-2006, 09:45 PM
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#8
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Registered User
Join Date: Dec 2003
Location: Denver ish
Posts: 19,914
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Quote:
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Originally Posted by cybrsurfer
Only receivers made by DirecTV update via satellite!
DirecTV Tivo units update and download via modem - telephone line! |
You were told wrong, but what difference does it make??? You have to have a phone line connected regardless of where or who it comes from. Why are you so worked up about it that you'd waste so much time on the phone with DirecTV and on here? Hook up your phone line, you'll get the update.
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10-18-2006, 11:12 AM
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#9
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Registered User
Join Date: Aug 2003
Posts: 6
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I would sure think the update comes over the sat as the phone call didn't even last a minute when I got my 6.3a this morning!
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10-18-2006, 11:16 AM
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#10
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Registered User
Join Date: Feb 2003
Location: Hurricane, WV
Posts: 1,425
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Both are right. Now with the update happening, the new software comes down from the satellite and is activated with a phone call.
In six months or so after everyone should have been updated, D* will take the update out of the sat stream and it will download and activate via a very long phone call.
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10-18-2006, 11:16 AM
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#11
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Slacker
Join Date: Sep 2003
Location: Eindhoven, NL
Posts: 8,288
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I received the 6.3a slices on my hacked HR10-250 and I have never had it connected to a phone line...ever.
__________________
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Finnstang is a very wise person. - Wilhite
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You are a genius, Finn! - Tracy
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10-18-2006, 11:19 AM
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#12
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Member
Join Date: Oct 2006
Location: DMA : 109
Posts: 58
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Pending Restart...
Quote:
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Originally Posted by Finnstang
I received the 6.3a slices on my hacked HR10-250 and I have never had it connected to a phone line...ever.
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Will my HR10 automatically restart when ready to update? Right now it is saying Pending Restart, when will it actually do the restart?
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10-18-2006, 11:21 AM
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#13
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Seenyer Member
Join Date: Nov 2000
Posts: 2,082
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2am.
Or you can simply reboot it now on your own.
__________________
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Sony 42" A10 HDTV
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Panasonic 32" LX70 HDTV
HR10-250 x 3
Sony T-60
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10-18-2006, 11:29 AM
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#14
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Member
Join Date: Oct 2006
Location: DMA : 109
Posts: 58
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Reboot? How?
Quote:
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Originally Posted by Sir_whinealot
2am.
Or you can simply reboot it now on your own.
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Rebooting is unplug it then back in? Is a step in the menu?
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10-18-2006, 11:34 AM
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#15
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Registered User
Join Date: Jan 2002
Location: Columbia, MD
Posts: 2,903
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You can pull the plug or do a restart from the menus. Either one.
__________________
Tony D
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10-18-2006, 11:34 AM
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#16
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Member
Join Date: Oct 2006
Location: DMA : 109
Posts: 58
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Thanks it's installing new software from Tivo service now...
Quote:
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Originally Posted by TonyD79
You can pull the plug or do a restart from the menus. Either one.
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