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Old 10-16-2006, 01:05 PM   #1
Wilsid
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Called Directv

Everybody needs to call and complain about the new DVR, that we want
Tivo. I called and put in a complaint, the rep has tivo in her home, If we
all complain to D it might help our cause. She made a note that I had
called to complain, they are out of Tivo's.
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Old 10-16-2006, 01:20 PM   #2
Dkerr24
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I'm quite happy with my 2 DTivo units, and they are easily repaired when the hard drives fail. From the reviews of the R15 I've read, I can see why many who were used to the Tivo interface would be unhappy.
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Old 10-16-2006, 01:25 PM   #3
mrpope
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yeah, i had an r15 for about 15 min. on an unrelated note, does anyone need a r15 without a hard drive?
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Old 10-16-2006, 02:24 PM   #4
litzdog911
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Quote:
Originally Posted by Wilsid
Everybody needs to call and complain about the new DVR, that we want
Tivo. I called and put in a complaint, the rep has tivo in her home, If we
all complain to D it might help our cause. She made a note that I had
called to complain, they are out of Tivo's.
OK.
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Old 10-16-2006, 02:57 PM   #5
HDTVsportsfan
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Ain't gonna help.
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Old 10-16-2006, 03:08 PM   #6
kturcotte
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Probably the only thing that would make Directv switch back to the DirecTivos is if everybody turned off their R15s and HR20s and sent them back. I really don't see that happening.
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Old 10-16-2006, 03:09 PM   #7
Vroomfondel
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Oh yeah, the few hundred (more like 20-30) calls this site would generate would be enough to stop the development of the hardware/software already produced and cause D* to ditch the millions already spent and go cap in hand back to TiVo!

Great thought!
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Old 10-16-2006, 03:17 PM   #8
deezel629
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I have better things to do today than sit on hold for 20 minutes with D* customer service. Like pry my own eye out with an exacta knife.
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Old 10-16-2006, 03:28 PM   #9
TonyD79
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How about email? Ah, but I can see from your avatar that original thinking ain't your forte!


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Old 10-16-2006, 03:29 PM   #10
zalusky
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I dumped DTV last friday and made a big point that it wasnt that I wanted them to be Tivo only. It was that I wanted CHOICE. I told them I was very disappointed when they took control of all the HW and dumped Sony, JVC, ...

She made a point that they wanted to simplfy the user experience. I amde the point that I wanted that to be my decision and that it prevented innovation.

I said I might come back in the future if things changed but for now I am gone.
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Old 10-17-2006, 12:33 AM   #11
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Quote:
Originally Posted by TonyD79
How about email? Ah, but I can see from your avatar that original thinking ain't your forte!

SNAIL Mail counts for more.
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Old 10-17-2006, 05:42 PM   #12
Sartori
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Quote:
Originally Posted by Wilsid
Everybody needs to call and complain about the new DVR, that we want
Tivo. I called and put in a complaint, the rep has tivo in her home, If we
all complain to D it might help our cause. She made a note that I had
called to complain, they are out of Tivo's.
Geez I don't what the big deal is. If you don't like the unit get an r10. Weaknees has a bunch of them and theres quite a few brand new units for sale on Ebay.
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Old 10-17-2006, 05:53 PM   #13
goony
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For what it's worth

I had one of those survey people call about my satisfaction with DirecTV - I indicated that I was fairly satisfied with the (standard def) service and that I had 4 activated DTivo units on my account, and I told them plainly that the fact that I had Tivo-based units is what was keeping me as a DirecTV customer.

I told them that if I were a new customer today, or was moving to HD, or if I no longer had access to the Tivo-based DVRs that I would be well on my way to selecting Dish Network or the local cableco and that I felt their migrating away from Tivo-based DVRs was a mistake.
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