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Old 10-05-2006, 01:18 PM   #1
TiVoStephen
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TiVoCast now part of TiVo Central Online!

Hi folks,

Last night we rolled out a new version of TiVo Central Online (http://www.tivo.com/tco/) that includes the ability to sign up for TiVoCast programs and manage your subscription online.

Right now we have entries for CNet, iVillage, and Heavy. In the future we will be adding additional content choices. (For now, NYT is managed via Showcase, and Rocketboom is managed via http://www.tivo.com/rocketboom/ but eventually those two will move to TCO as well.)

Please let me know if you have any feedback! Enjoy.

Best regards,
Stephen
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Old 10-05-2006, 01:24 PM   #2
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Cool. You can finally manage how many episodes to keep. I'm been wanting this since the beginning

Although, it would be nice to have an option to keep all episodes on the TCO page but thats not a big deal.
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Old 10-05-2006, 02:09 PM   #3
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Unfortunately there are a number of reasons why we are not offering "keep all episodes" -- the maximum for any of the series is 10.

Once you hit 10 episodes, you won't download any more until one or more are deleted from Now Playing.

Best,
S.
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Old 10-05-2006, 02:10 PM   #4
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Quote:
Originally Posted by TiVoStephen
Once you hit 10 episodes, you won't download any more until one or more are deleted from Now Playing.

Best,
S.
Hmm, I'm not sure I understand. You mean these episodes are KUID? Why do they not work like any other season passes and delete old episodes when you are at the max?
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Old 10-05-2006, 02:19 PM   #5
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Quote:
Originally Posted by From the TiVo Cast FAQ
Where can I find TiVoCast programs and shows?
You can request a download or schedule a Season Pass recording to a particular TiVoCast program on TiVo Central Online (www.tivo.com/tco), or on your TiVo DVR go to TiVo Central -> Find Programs -> TiVoCast to see a list of available programming.
Is TiVo DVR part of this turned on now too?

Last edited by dkroboth : 10-05-2006 at 02:37 PM.
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Old 10-05-2006, 02:29 PM   #6
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TiVoStephen,
Is there an API for us developers that want to TiVoCast our own content to our TiVos? And documentation or links would be appreciated.

Thanks,
David
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Old 10-05-2006, 02:47 PM   #7
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Is there a way to cancel these things? We have an iVillage thing downloaded repeatedly, and cannot find any place to cancel the subscription.
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Old 10-05-2006, 02:48 PM   #8
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Hi David,

We're not opening up those APIs for the general community at this time, but if you have a proposal for TiVo, you can fill out this form:

http://www.tivo.com/5.13.asp?messageType=videoblog

Best regards,
Stephen
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Old 10-05-2006, 03:02 PM   #9
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Hi bicker,

You should be able to cancel the Season Pass from the To Do list of your DVR.

Let me know if you have trouble.

Best regards,
Stephen

EDIT: I gave the wrong answer before.
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Last edited by TiVoStephen : 10-05-2006 at 03:26 PM.
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Old 10-05-2006, 03:05 PM   #10
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Thanks for the progress TiVoStephen. Glad I can manage them all from one place. This should set TiVoCast up nicely for an influx of new content now
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Old 10-05-2006, 03:06 PM   #11
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Quote:
Originally Posted by TiVoStephen
Hi bicker,

You should be able to click on "Manage Guides" in the left hand side, and see your subscription. Let me know if you have trouble.
Nothing major but I added the CNet tivocast and the manage page calls it "Current ("CNet")" which just looks weird. Also, the channel image url points to the wrong location so beside the name I just see the text "virtual Channel image". I'm guessing its because of the following html code is missing the source:

Code:
<img alt="virtual Channel image"  src="" width="142" height="37">

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Old 10-05-2006, 03:08 PM   #12
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Thanks rainwater, we're aware of this issue and are working to correct it.
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Old 10-05-2006, 03:08 PM   #13
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Another bug (in FireFox), if you do "Edit Recording Options", the page information is way over to the right side of the page header instead of below it.

Also, the "Keep Until" line says its "fifo". I'm guessing the end user isn't suppose to see it displayed like that.

Another question I have is why you don't see these recording options when you create the TiVoCast initially.
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Old 10-05-2006, 03:09 PM   #14
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Quote:
Originally Posted by ZeoTiVo
Thanks for the progress TiVoStephen. Glad I can manage them all from one place. This should set TiVoCast up nicely for an influx of new content now
Thanks Zeo. As for new content, stay tuned!
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Old 10-05-2006, 03:10 PM   #15
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Rainwater, the shifting issue is being addressed, but I can't reproduce the Keep Until line saying "fifo" -- is this for a single recording or a Season Pass?
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Old 10-05-2006, 03:11 PM   #16
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I hate to keep bugging you but another bug

Manage Guides allows you to change "Other recording options". Probably best this isn't an option since you shouldn't be allowed to pad downloaded content since that doesn't even make technical sense.
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Old 10-05-2006, 03:13 PM   #17
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Quote:
Originally Posted by TiVoStephen
Rainwater, the shifting issue is being addressed, but I can't reproduce the Keep Until line saying "fifo" -- is this for a single recording or a Season Pass?
Go to Manage Guides, click Edit Recording Options on the CNet guide, then under Other Recording Options you see "Keep Until: fifo".
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Old 10-05-2006, 03:17 PM   #18
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Cool are they KUID?

Quote:
Originally Posted by TiVoStephen
Unfortunately there are a number of reasons why we are not offering "keep all episodes" -- the maximum for any of the series is 10.

Once you hit 10 episodes, you won't download any more until one or more are deleted from Now Playing.

Best,
S.
Quote:
Originally Posted by rainwater
Hmm, I'm not sure I understand. You mean these episodes are KUID? Why do they not work like any other season passes and delete old episodes when you are at the max?
ditto
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Old 10-05-2006, 03:27 PM   #19
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Hi folks,

Looks like we made a mistake -- the "Manage Guides" section is not supposed to list TiVoCast subscriptions. Instead, you will manage that on the DVR under the To Do list.

We will be updating TCO in the near future to change the behavior of the "Manage Guides" section.

Best regards,
Stephen
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Old 10-05-2006, 03:28 PM   #20
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Quote:
Originally Posted by dkroboth
Is TiVo DVR part of this turned on now too?
That's not available yet -- stay tuned. We will modify the FAQ shortly.
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Old 10-05-2006, 03:31 PM   #21
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Quote:
Originally Posted by rainwater
Hmm, I'm not sure I understand. You mean these episodes are KUID? Why do they not work like any other season passes and delete old episodes when you are at the max?
Correct, it's like KUID.

Basically there are a few reasons why it behaves this way, and part of it has to do with how we negotiate content deals with our partners. Because it costs money to download episodes, the feeling between TiVo and our partners was that we did not want to automatically delete an episode that was sent to your box without giving you a chance to either watch it or delete it.

After a long discussion between the user interface teams, and the TiVoCast teams, the decision was to have TiVoCast act like Season Passes with an episode limit and "Keep Until I Delete" switched on.

Hope that makes sense!

Best regards,
Stephen
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Old 10-05-2006, 03:43 PM   #22
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SOL...Series3 out of luck

Denied!! I just tried to schedule a TiVoCast from TCO and it said it doesn't work with Series3. Any ETA on when it will? It seems like more and more features are popping up that aren't enabled on S3s. Kind of a bummer seeing as how it costs as much as it does.

David
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Old 10-05-2006, 03:47 PM   #23
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Cool no

Quote:
Originally Posted by TiVoStephen
Correct, it's like KUID.

Basically there are a few reasons why it behaves this way, and part of it has to do with how we negotiate content deals with our partners. Because it costs money to download episodes, the feeling between TiVo and our partners was that we did not want to automatically delete an episode that was sent to your box without giving you a chance to either watch it or delete it.

After a long discussion between the user interface teams, and the TiVoCast teams, the decision was to have TiVoCast act like Season Passes with an episode limit and "Keep Until I Delete" switched on.

Hope that makes sense!

Best regards,
Stephen
no, not to me, but then it makes no sense to me either, that i can't view a 2 minute rocketboom episode on one of my other two TiVos sitting side by side with the one with the episode (please, anyone, don't ask why i'd want to do this - that isn't the point here).
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Old 10-05-2006, 03:49 PM   #24
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When will this be integrated into Find Programs with TiVoCast as a virtual channel(s)?

Congrats on the TCO update.
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Old 10-05-2006, 03:56 PM   #25
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Quote:
Originally Posted by s2kdave
Denied!! I just tried to schedule a TiVoCast from TCO and it said it doesn't work with Series3. Any ETA on when it will? It seems like more and more features are popping up that aren't enabled on S3s. Kind of a bummer seeing as how it costs as much as it does.

David
Sorry David. As you may be aware, Series3 is currently a bit behind on the latest software version compared to Series2.

The TiVoCast feature does require the latest version to work. As we previously have disclosed, we are working on a new release for Series3 that will include KidZone and other features that are currently missing. We expect TiVoCast to work at that time.

In the meantime, my apologies and I fully understand and share your frustration.

Ultimately, our thinking was that people would prefer to have dual-tuner High Definition recording on a Series3 sooner rather than later, even if it meant that some features would not be available until a bit after launch.

Best regards,
Stephen
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Old 10-05-2006, 03:57 PM   #26
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Quote:
Originally Posted by alansplace
no, not to me, but then it makes no sense to me either, that i can't view a 2 minute rocketboom episode on one of my other two TiVos sitting side by side with the one with the episode (please, anyone, don't ask why i'd want to do this - that isn't the point here).
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Sorry Alan. All I can say is that most of this has to do with our contractual relations with the content providers.
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Old 10-05-2006, 03:58 PM   #27
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Quote:
Originally Posted by HDTiVo
When will this be integrated into Find Programs with TiVoCast as a virtual channel(s)?

Congrats on the TCO update.
Thanks HDTiVo.

I can't give you a date, but I will say we are working on releasing this as quickly as we can. We won't get to exactly what you describe in the near future, but you will see a capability similar to that not too long from now, and my hope is that you will be pleased by the new functionality. In the long-term, we definitely want to offer the feature you describe.

Best regards,
Stephen
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Old 10-05-2006, 04:21 PM   #28
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Wow. This is worse than before then. I would rather have the old method to subscribe. I often travel and if I can't come back and view the recent episodes of one of the TiVoCasts because it will not download new ones, then whats the point?

I'm afraid this system is much worse than the old system. I can't imagine what kind of contracts you have with your partners that requires a stupid system that forces you to manually delete shows before you receive a new one.

Plus, can you imagine the support requests you are going to get when John Doe can't figure out why new episodes of Rocketboom are not being downloaded?
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Old 10-05-2006, 04:30 PM   #29
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Cool small rant

Quote:
Originally Posted by TiVoStephen
Sorry Alan. All I can say is that most of this has to do with our contractual relations with the content providers.
i understand, i just saw a chance to rant a little bit and took it.
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Old 10-05-2006, 04:46 PM   #30
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rainwater, sorry you feel that way. Remember, TiVo and our partners PAY for the bandwidth, and it's not cheap. The feeling of both TiVo and our partners is that we only want to download shows to you if you're watching them.

As for the vacation situation, remember most of these TiVoCast subscriptions are for weekly content, and you can set up a maximum of 10 shows. How often are you going to be away from your box for more than ten weeks?

As for the support requests, I think that's a valid point, and I believe we're planning on sending a message about this functionality.

Thanks for your feedback, it means a lot to us. I'm sorry you're disappointed, but for a free service we're offering you that costs us money to deliver, we had to put in certain limits.

Best regards,
Stephen
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