Originally Posted by hshol
I have a TiVo Series 2, model #TCD2400BA. The service # is ###-####-####.
Sorry, but here's another ignorance question: What's an NPL and how do I access it?
Thank you so much for your help and patience.
NPL = Now Playing List.
You probably shouldn't post your service #, quick edit the post and remove it.
That TiVo should have Recently Deleted folder,
it is at the bottom of the NPL.
Page Down to it, (channel down) enter on it then you can find the program you deleted,
it should be sorted by date, newest at the bottom,
click on it and it will give the option of recovering it.
Your software version can be found thusly:
From the main TiVo screen "Messages and Settings",
then "Account & System Information", then "System Information".
3rd line down, Software Version"