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Old 12-12-2007, 07:27 PM   #4441
Allez
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Originally Posted by codymc View Post
Well they brought one to my house today -- but it left with the tech as they couldn't get it to pair -- they said they couldn't see anything on the office end.

Tommorrow they're coming back for my FIFTH appointment (only 2 techs have actually showed up due to a "shortage" of cable cards, so I do have one card working).

Is there a list of things i should get them to try? I've briefly hunted through the threads but haven't found a list of how things should go.

Today we got a data and host number -- and the only error i could see was on one of the screens -- "wrong card state" -- the person the tech was on the phone with was no help and just told him we needed a new card.
First I would have them bring as many cards as they can - seems like a lot of them are duds. For a working card they should be able to read the data and host ID; if they can't read them that card is not working and you need to try another. The first guy who came out for me brought 4 cards - only one worked.
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Old 12-12-2007, 10:39 PM   #4442
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We could get the host and data numbers for the card -- they said they just couldn't "see" it on the other end (at least that's what I was getting from the tech -- they wouldn't actually let me talk to them.)

AND I've asked multiple times that they bring more than one card -- the current note on my account asks them to bring at least 5. But the previous one said to bring at least 3 -- but they keep "not having any at the warehouse"

To me this is Comcast saying -- yes we have to give you cable cards by law, but we don't have to do it well.

they're coming again tomorrow (yes this is exactly how i wanted to spend my time off this week -- but I guess i'm lucky to have had it) any advice on how to proceed? I currently have one working s-card in slot one.
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Old 12-13-2007, 07:10 AM   #4443
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We could get the host and data numbers for the card -- they said they just couldn't "see" it on the other end (at least that's what I was getting from the tech -- they wouldn't actually let me talk to them.)
In addition to the host and data numbers they should be also giving a third number - I think my tech called in the serial number (although I think the first person who came had given the card ID from it says Cable Card (tm) on the screen). I'm not sure why they wouldn't be able to 'see' the card if all of the numbers have been entered correctly (but then again, what do I know. . .). If this occurs I would have them double check all of the numbers. Anyway, when I scheduled my second appt I commented that my first tech had no clue; the rep then offered to schedule me with a manager/supervisor. It made a world of difference - the supervisor who came had done numerous TiVo installs and was very familiar the my TiVoHD.
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Old 12-13-2007, 07:20 AM   #4444
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In addition to the host and data numbers they should be also giving a third number - I think my tech called in the serial number (although I think the first person who came had given the card ID from it says Cable Card (tm) on the screen). I'm not sure why they wouldn't be able to 'see' the card if all of the numbers have been entered correctly (but then again, what do I know. . .). If this occurs I would have them double check all of the numbers. Anyway, when I scheduled my second appt I commented that my first tech had no clue; the rep then offered to schedule me with a manager/supervisor. It made a world of difference - the supervisor who came had done numerous TiVo installs and was very familiar the my TiVoHD.
They'll never "see" the card from their end. The TiVo can't send anything upstream, so there's no way they can see anything ever about the card operating. All they can ever see is whatever information they've stored about the card on their end.
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Old 12-13-2007, 09:37 AM   #4445
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I have a Comcast appointment tomorrow, they're hopefully going to get my two new TiVo HD units up and running with two M-cards. I've run guided setup on both boxes, is there anything else I should do to prepare? It seems like there are a whole host of common problems (bad cards, headend misconfiguration, etc.), and most installers don't know what they're doing. Is there anything I should be aware of to "suggest" to the installer if/when they run into a problem? I read through the sticky CableCard Installation FAQ, but just curious if there was any other info that I should be aware of....

Thanks in advance.
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Old 12-13-2007, 02:50 PM   #4446
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Comcast MultiStream Cards being recalled?

I was just informed by Comcast in Howard County, MD that multi-stream cards are being recalled due to "a firmware issue with Tivo and some TVs" that has a black screen showing up.

Is anyone else getting this message?

I am going through the usual (and ANNOYING) Comcast installation headaches (No one shows up for the first appointment, 2nd one incomplete as the Installer does is incapable of completing the install, third one appointment installer does not have enough cards so cannot complete the install!)
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Old 12-13-2007, 03:05 PM   #4447
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Summary

Hey Everyone,

First off, thanks for all of the freely given information here. It really helped me put my system together at home. My goal was to get the cheapest HD possible from Comcast in San Francisco. One of thing things I found difficult was piecing together an entire story about acquiring HD and hooking it up to my TiVo. The topics in these forums are very current so it can be tough to jump around and get the beginning of the story (what to do) and the end (what's the most current thing). Through lots of research, I finally was able to figure out what I needed to do, but it did take awhile.

Because of all the help I received, I wanted to give a little back so I wrote up my entire experience at my personal site: http://pixelnomad.com/archives/2007/...l_hdtv_in_san/

I hope somebody, somewhere finds this helpful. Thanks again for all of your help. Unfortunately for me, I'm also tracking the black screen of death issues, as I've already seen it once.
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Old 12-13-2007, 05:48 PM   #4448
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Finally!

My appointment was for 11-2. The tech showed up at 4pm. I'd asked that the tech bring several cable cards. He brought a single m-card. He also ran guided set up in the middle costing us some time (i didn't notice till it was too late -- though I'd told him once before not to do that).

He reworked the wiring outside my house -- nada. He called in more times than I care to count.

Someone on the other end finally figured out that they had me in the system on the wrong "head end" -- so the card wasn't getting the signal sent to it. they changed that and about 20 minutes later it was working.

FUNTIMES.
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Old 12-13-2007, 06:43 PM   #4449
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I don't want to buck the trend, but my Comcast experience was relatively harmless. My TV arrived on Monday (Samsung LNT-4665). My Tivo HD arrived on Tuesday. Comcast was here on Wednesday (I called on Monday once I knew when my Tivo HD was arriving - had to turn down a Tuesday appointment since I wouldn't have the Tivo HD until the afternoon). I was given a window of 10a.m. to noon. Technician arrived around 11a.m. Thanks to this forum, I knew to tell the CSR on the phone that I wanted a multi-card (or m-card) if it were available and that this should be mentioned in my request, even if the CSR had no idea what an m-card was.

When the technician arrived on Wednesday, he said that Comcast didn't "do" m-cards, although he seemed to know what they were. He wanted to know if I wanted one or two cards, and I explained to him that I wanted two for my Tivo HD if no m-card was available. I wasn't sure if I had told the CSR on the phone that I wanted two cards, but I did tell him I had a Tivo HD, and I also asked if I would be charged the rate ($1.85/month, I think) per card or total. He put me on hold for a minute and then came back and said it was total, not per card (that remains to be seen). No mention of having to purchase a HD package or anything else. CSR also said that there would be a $15 charge for sending someone out (I couldn't just pick up the cards and install them myself).

Technician said that he'd done a few cablecard installations, and in fact had done another Tivo HD earlier in the day. He seemed comfortable with the installation. It's mostly a matter of inserting the card, phoning in some details, restarting, waiting, and doing it again for the second card. Technician mentioned that his installation earlier in the day took longer than mine but now he had the hang of it. Earlier customer didn't know (or couldn't find) that his Tivo had a "Restart" menu option, so he had to unplug the Tivo to reboot it.

I have the most basic digital package from Comcast which means that when I tuned to the HD channels, I could hear the channel but not see them. Once the cablecards were installed, I had picture on all the HD channels that matched my regular SD channels (so I get A&E HD, TNT HD, HGTV HD, etc., plus networks). Technician mentioned that customer with earlier installation also got those channels, but had a message across the screen saying he was not subscribed (don't know what's up with that).

I asked technician if he ever did a PC. He said he had done one and had some trouble, which he blamed on the PC and a software update. Had to leave and come back the following day and once the computer was brought back to an earlier restore point, installation worked fine.

I'm sure a reasonably knowledgeable person could go through the installation themselves although the cablecard information screen can be overwhelming for some (lots of numbers on those pages) and installation requires a call to Comcast, which is why they won't let us do it ourselves.

I living in central-western Oregon, about 2 hours south of Portland, and if Stephen comes to install your cablecard, you'll be fine. Total time: 45 minutes.

Raul
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Old 12-13-2007, 09:01 PM   #4450
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I was just informed by Comcast in Howard County, MD that multi-stream cards are being recalled due to "a firmware issue with Tivo and some TVs" that has a black screen showing up.

Is anyone else getting this message?

I am going through the usual (and ANNOYING) Comcast installation headaches (No one shows up for the first appointment, 2nd one incomplete as the Installer does is incapable of completing the install, third one appointment installer does not have enough cards so cannot complete the install!)
I just had my M card installed yesterday - I hadn't heard anything about a recall (and I guess my installer hadn't either). As far as your installation problem, I'd recommend you ask Comcast for a manager to come out; that's what they did when I called the main Comcast number 1-888-793-9800 and complained about the first guy being less than helpful. Actually, the manager/supervisor who came out is based in Howard Co (he came out to Owings Mills for my install). His name is Don - definitely recommend him.
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Old 12-14-2007, 09:06 AM   #4451
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Quick question...how do you know if you have an 'M' card? I picked up a CC from the Comcast office today, but it doesn't have an 'S' or 'M' on it. Just a red Comcast sticker on the front. It is a Motorola Card how do I know if it is an 'M'?
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Old 12-14-2007, 09:31 AM   #4452
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Quick question...how do you know if you have an 'M' card? I picked up a CC from the Comcast office today, but it doesn't have an 'S' or 'M' on it. Just a red Comcast sticker on the front. It is a Motorola Card how do I know if it is an 'M'?
The s-card I had had a red label on it that said comcast. The m-card had a white label with pinkish lettering and said M or multi-stream on it. When you pop it in the tivo hd it will tell you what kind it is. The M-card may take a second (mine said singlestream for about a minute and then changed to multi)
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Old 12-14-2007, 09:37 AM   #4453
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The s-card I had had a red label on it that said comcast. The m-card had a white label with pinkish lettering and said M or multi-stream on it. When you pop it in the tivo hd it will tell you what kind it is. The M-card may take a second (mine said singlestream for about a minute and then changed to multi)
Thanks for the info...

So is it at all feasible that a card with a red sticker could be a multistream or should I just go back to the office and try and swap it for a "white label"?

Last edited by RareSanity : 12-14-2007 at 09:38 AM. Reason: Forgot to thank poster for responding.
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Old 12-14-2007, 12:50 PM   #4454
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Quick question here, does anyone in Baltimore County, MD actually have a working instance of the HD Tivo with an M-Card?

Mine still isn't working after a week, and now my other regular HD cable box doesn't show any channels (it says "Please wait, this channel will be available shortly), and they also dropped my sports package (NFL Network, etc). This is becoming absurd...
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Old 12-14-2007, 12:53 PM   #4455
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Thanks for the info...

So is it at all feasible that a card with a red sticker could be a multistream or should I just go back to the office and try and swap it for a "white label"?
To answer my own question...no. This is not feasible. Well at least I was able to walk into a Comcast service center here in Atlanta and pick up two 'S' cards. The representative there said that I could swap the two S's for a M when they got them in.

He did also say that most of the requests they get are for the M cards (lots of TiVos?) and that is what they order from the warehouse, but either the warehouse can't get them, or they are only being given to technicians for installs, or they are being sent somewhere besides the Atlanta service centers.

Anyway, if you are in the Atlanta area and looking for CableCards, the Chamblee service center currently has two S cards in stock as of me leaving at 1:00pm today (12/13).
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Old 12-14-2007, 02:15 PM   #4456
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I just had my M card installed yesterday - I hadn't heard anything about a recall (and I guess my installer hadn't either). [....] Actually, the manager/supervisor who came out is based in Howard Co (he came out to Owings Mills for my install). His name is Don - definitely recommend him.
Thanks! I will do just that!
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Old 12-14-2007, 04:52 PM   #4457
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Quick question here, does anyone in Baltimore County, MD actually have a working instance of the HD Tivo with an M-Card?

Mine still isn't working after a week, and now my other regular HD cable box doesn't show any channels (it says "Please wait, this channel will be available shortly), and they also dropped my sports package (NFL Network, etc). This is becoming absurd...
I'm in Owings Mills, and had my TivoHD with M-card successfully installed 2 days ago (second visit). I've detailed some of what occurred above. I would call the main Comcast number and ask for a manager to come out on your next truck roll. What channels is your Tivo able to show?
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Old 12-14-2007, 07:37 PM   #4458
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Trouble In New Jersey With Cable Cards

I am a TIVO customer, and have had no problems with my original TIVO since I purchased it over 6 years ago. I was extremely pleased with Tivo. However, when I upgraded to HDTV, I decided to take advantage of the Comcast DVR so I could record in HD, and my daughter ended up with the Tivo box in her room. At the time TIVO did not offer an HD DVR.
I longed for an HDTV Tivo for years, and finally decided to treat myself to an early Christmas present this year by buying a Series 3 HDTV Tivo. Before purchasing, I contacted Comcast to find out if they provided cable cards for TIVO DVR's. I was told yes, and they would be free of charge. I was informed that Comcast would bring them to my home, and charge a fee of $16.95. Fine. I decided to proceed with the purchase of my new Tivo Series 3. They were sold out online, so I went to my local Best Buy to make my purchase.
I promptly called and made an appointment for Comcast to deliver my cable cards. During that call I was informed that the visit would run 24.95, as it is an HDTV DVR. Fine. No problem. Just hook me up! I had an appointment. scheduled for today between 1 p.m. and 5 p.m. I arrived home prior to the scheduled time and checked my messages. I had a message left by Comcast saying they needed to cancel my appointment. The caller informed me that there were compatibility issues with the Tivo boxes and their cable cards so they could not keep out appointment. I called Comcast to discuss this issue. I expressed my anger/amazement over this issue due to my past phone calls to Comcast, as well as research I had done which indicated that other individuals in NJ had purchased the new Series 3 and successfully obtained the cable cards from Comcast. I was told that I could "reschedule" my appointment by the rep. which baffled me due to the "compatibility" issues and so called "defectiveness" of the Tivo boxes that they had stated previously. I informed the rep. that I ALREADY had a scheduled appt. for TODAY that they canceled, and that I expected them to honor their promise. I was put on hold. Then the rep. came back on and said she was trying to reach someone to come out today, but she was on hold and would call me back. I waited about 40 min. No call. I called back and spoke with another person. I was informed that the records indicated I had canceled my appointment. I clarified that this was not the fact. The rep. came back on after consulting with the Mighty Wizard of Comcast, I suppose. She told me that Comcast would not come to install the cable cards in my Tivo box, as it was from a "third party." I informed her that I was well aware that the FCC had mandated that these be provided to me. I got NOWHERE. I asked for a number to the corporate office, and of course she "didn't have that information available." How convenient. I had already spoken with someone from Tivo who was more than happy to have a conference call with a Comcast tech. and myself, but since I was obviously getting no where I didn't bother with that. The person from Comcast did state that I could go to a local Comcast office and pick up the cable cards directly. FINE! I drove to the nearest office and waited in line. When I got to the front, I was informed that NO, I could not pick up cable cards from them. I decided that I would not name the brand of DVR. I simply stated that I had purchased a DVR, and needed two cable cards. The person helping me set up a NEW appointment for Monday between 10 a.m. and 12 p.m. SOOOOOO..............
I am extremely frustrated. I finally realize my dream on getting my new Tivo and meet great resistance from Comcast. I actually planned on keeping my Comcast DVR for use in my home, in addition to the Tivo, but would prefer to cancel every service I have with Comcast at this point (cable and internet). However, they are the ONLY cable provider available to me in my town. I live in Southern New Jersey, and wondered if anyone out there from New Jersey has had a similar problem. I have read past threads from people in Central New Jersey that indicated they received their cable cards with far less problem, or no problem. I am now waiting to see how this appointment will proceed on Monday. Perhaps I will get another cancellation phone call from Comcast???? Anyone??? HELP!!!!!!!!!! I will let you know what happens on Monday.
RNSAMRN
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Old 12-14-2007, 08:05 PM   #4459
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Trouble In New Jersey With Cable Cards

In addition to the above, could someone please tell me if I will need 2 S-Cards or 2 M-Cards installed in my Series 3 HDTV Tivo. I am new to the forums, and have been reading so many posts, that I have lost track. Thanks in advance for your patience and help.
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Old 12-14-2007, 08:15 PM   #4460
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In addition to the above, could someone please tell me if I will need 2 S-Cards or 2 M-Cards installed in my Series 3 HDTV Tivo. I am new to the forums, and have been reading so many posts, that I have lost track. Thanks in advance for your patience and help.
RNSAMRN
Do you have the series three? or the HDtivo ($299 vs. much more)? The original S3 can't use (at least not yet) the m-cards so if that's what you have you need two s-cards -- if you have the more recently released hdtivo -- you only need an m-card -- if they can get it working.

As far as what you can do on monday -- keep that number for the Tivo conference call handy -- if things don't go smoothly -- I'd the comcast office conference them in for help.
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Old 12-14-2007, 08:21 PM   #4461
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The original S3 can't use (at least not yet) the m-cards so if that's what you have you need two s-cards -- if you have the more recently released hdtivo -- you only need an m-card -- if they can get it working.
Minor correction, it can't use MCard in MMode. So, you'd still need two cards, regardless of them being MCards or SCards.
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Old 12-14-2007, 08:24 PM   #4462
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Man - I'm thankful I live in Massachusetts. These horror stories make my skin crawl. Good luck getting your cable card(s)!
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Old 12-15-2007, 12:42 PM   #4463
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Do you have the series three? or the HDtivo ($299 vs. much more)? The original S3 can't use (at least not yet) the m-cards so if that's what you have you need two s-cards -- if you have the more recently released hdtivo -- you only need an m-card -- if they can get it working.

As far as what you can do on monday -- keep that number for the Tivo conference call handy -- if things don't go smoothly -- I'd the comcast office conference them in for help.
It's the "much more" version Series 3 HDTV. So from what I have read, it looks like I need 2 S-cards.
I am PRAYING that things go well on Monday, but they already told me they wouldn't install into a third party box, and that is why they cancelled the first appointment, so I am not very confident. I am just hoping that since I went directly to the local office, that that may make a difference. They didn't ask what kind of device it was, just said they had to bring out the cards and install them. I will install them myself if the guy just BRINGS them!
I wish I had read up more on this issue before I made the purchase. I think I may have held off on getting the box, but I really loved my old Tivo box (which we are still using in my daughter's room). To be honest the Comcast DVR has not been without issue though. There are times it doesn't record programs correctly, and it locks up. Records without volume, etc. I will let you all know if I am successful. Say a prayer for me!!!!! I want my TIVO!
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Old 12-15-2007, 05:26 PM   #4464
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I'm in the Boston area as well, and am not having a very good experience with Comcast and their cablecards.

I checked on their website, and it says that the first cablecard is free, additional ones are 1.91 for the first unit. Then it says that on additional units on separate outlets, the first and second card (if required) are both free. http://www.comcast.com/Customers/FAQ...s.ashx?Id=2651
Says it right there on that page in black and white.

So, I call Comcast and make sure. I validate all the info on this website, make sure they have multistream cards, and the woman tells me yup, you are correct, yup, we have M-cards, just make sure you specify which one you want when you call for a tech to come out... Awesome! So.. going on this info, I go right out and buy a TivoHD.

I call Comcast this morning, and tell them what I was looking to do. They said ok, it'll be 17.95 to come out and do the card installation for you, and will be $2.75 per card, and you will need 2 S-cards for dual tuner support. I tell them what the woman told me yesterday and what is on their website, and she says ohh I don't know about that, let me get you a manager.

Another woman comes on the phone from the "Leadership Team" and says yea, we don't have multi-stream cards, you will need 2 single cards, and they will be 2.75 each. I read her the website I posted above, and she says sorry, it's wrong, we don't do that. This is how much it'll be. Basically, she didnt' care that the website was wrong, she didn't care that the woman yes'd me to death the day before, and she basically screwed up something that I thought was going to be really good. So now, instead of being able to save almost 10 bucks a month by switching to tivo service on a tivo box instead of through the comcast box, it's down to saving about 4 bucks, which isn't worth it because of the 250 dollar cost of the box.. At the end of the conversation she said so do you want to go ahead and add these cablecards on? I said no way, told them to come pick up their 4 HD DVR's that we have (costing us $90 a month), and that when FIOS comes to our area they will be hearing from us again, to cancel.

I called a few more times after that, and everyone told me the same thing.. no M-cards, "Comcast does not have those, and it's not a regional thing, we just don't have them." This was quite shocking, since quite a few people here use them. You guys must be magical! (either that or comcast sucks).

LAME
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Old 12-15-2007, 05:35 PM   #4465
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Yeah - I found it funny too that online the Comcast site states that they have the cards, they are free, and it isn't a problem to obtain them.
But......actually try to do this and it is a totally different experience. They don't seem to care about losing you as a customer either.
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Old 12-15-2007, 05:51 PM   #4466
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I called a few more times after that, and everyone told me the same thing.. no M-cards, "Comcast does not have those, and it's not a regional thing, we just don't have them." This was quite shocking, since quite a few people here use them. You guys must be magical! (either that or comcast sucks).

LAME
I'm not sure if you called your local Comcast number; if so you might want to try their toll free number (888)793-9800 (at least that's the other number I call from here in the Baltimore area when the local number is not helpful). Also, the link you have has a number to call in their disclaimer:

Disclaimer: Regulated Prices quoted above may not apply in all markets. Please call 1-800-COMCAST to learn more about Regulated Prices for your area.

Comcast definitely has M-cards, because I just got one. How many, and where they are I don't know . . .

You may also want to see if they have a printed brochure with rates for your area; they just sent me a brochure entitled 'Important information about your services'. Surprise, they're raising rates again . The brochure does spell out costs for different things in your area. For us the first cable card is free, the second $1.50.
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Old 12-15-2007, 06:16 PM   #4467
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Originally Posted by kgrubb View Post
Quick question here, does anyone in Baltimore County, MD actually have a working instance of the HD Tivo with an M-Card?

Mine still isn't working after a week, and now my other regular HD cable box doesn't show any channels (it says "Please wait, this channel will be available shortly), and they also dropped my sports package (NFL Network, etc). This is becoming absurd...
There were several threads with MD problems recently and I seem to remember that a bunch of those problems were resolved. Here are a couple of the threads but if you do a search for "cablecards MD" more come up.

http://www.tivocommunity.com/tivo-vb...t=cablecard+MD

http://www.tivocommunity.com/tivo-vb...t=cablecard+MD

Quote:
Originally Posted by Leopor View Post
I called a few more times after that, and everyone told me the same thing.. no M-cards, "Comcast does not have those, and it's not a regional thing, we just don't have them." This was quite shocking, since quite a few people here use them. You guys must be magical! (either that or comcast sucks).

LAME
Comcast definitely does have M Cards but for some reason (cough *being able to charge you more* cough) the CSRs haven't been informed. I had four different peo including a supervisor tell me before my install that they didn't have M-Cards and guess what they showed up to the install with?

Definitely call the 800 #, ask for someone in the department that deals with the cablecards and if that doesn't work, ask for billing.
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Old 12-15-2007, 08:48 PM   #4468
cielo
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Join Date: Dec 2006
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SF Bay Area - Oakland

Little issues with my S3 CableCard install today. The technicians were late, though they successfully installed the cards in under an hour.

I have the Digital Starter package along with the Sports Entertainment Package. When I ordered the cards a few weeks ago, the CSR said I would only incur a $1.7x charge for the second cable card, $2.99 Sports and $xx install fee. She told me that the network HD channels are automatically included.

As with "rburriel" above, I am receiving TNTHD, USA HD, AEHD, ESPNHD, among others. Can anyone detail the HD channels I am supposed to receive, besides the networks (and sports, obviously)? The techs were trying to sell the Digital Classic HD package until they saw I already received most of these channels. Thanks in advance!
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Old 12-15-2007, 08:52 PM   #4469
Leopor
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Join Date: Dec 2007
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Quote:
Comcast definitely does have M Cards but for some reason (cough *being able to charge you more* cough) the CSRs haven't been informed. I had four different peo including a supervisor tell me before my install that they didn't have M-Cards and guess what they showed up to the install with?

Definitely call the 800 #, ask for someone in the department that deals with the cablecards and if that doesn't work, ask for billing.
Well, I called and spoke to someone in billing like you suggested, and received the same response. "Comcast does not have M-cards." I said are you sure, because I have talked to many people who have gotten them, read about many people who have them, and even directed him to this thread, which he did actually look at. He was actually a very nice guy, and said he will look into it more and call me back on Monday, but that he is 99.9% sure Comcast does not have M-cards.

I also showed him the comcast.net website I posted above saying that the first card is free, and he said that's not true either. He said every card is 2.75 each no matter which card it is.

Wow.. this is just like a never ending circle of lies!
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Old 12-15-2007, 09:15 PM   #4470
pl1
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Join Date: Jan 2007
Location: MA
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Quote:
Originally Posted by Leopor View Post
Well, I called and spoke to someone in billing like you suggested, and received the same response. "Comcast does not have M-cards."
They put two M-Cards in my S3 here north of Boston. I was told that's ALL they had.

Also, the going price for cableCARDs here in the Boston Area is that they are free. The $2.75 charge is for an A/O (Additional Outlet). That A/O charge will only show up if you have premium channels and the first Outlet is included in your package. 2 tuners, $2.75. They consider the second cableCARD an A/O.


EDIT: Make that the Second tuner. Their big concern is your ability to record 2 HBO movies at once.

Last edited by pl1 : 12-15-2007 at 09:59 PM.
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