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09-12-2006, 10:24 AM
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#1
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Member
Join Date: Feb 2002
Location: MA
Posts: 331
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$199 Lifetime transfer + 1yr Service Question
With the $199 lifetime transfer offer, does anyone know if I can take the 1-year of service for the old S1/S2 and apply it to a different box? What I would like to do is pickup a new S2-DT apply the 1-year free and drop my original S2.
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TiVo
Premier Elite w/LT | Series 3 1.5TB w/LT | Series 3 1.5TB w/LT | HD 1.5TB w/msd OTA only| S2DT 1TB retired| S2-140 2x120GB retired
Comcast, all hardwired to 1GB switch
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09-12-2006, 10:30 AM
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#2
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Registered User
Join Date: Jul 2006
Posts: 325
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I would bet that cannot be done. They are not offering a free year of Tivo service, they are offering a free year of Tivo service on the tivo that the lifetime was transferred from.
I imagine you can call tivo and ask them.
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09-12-2006, 11:26 AM
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#3
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Lord of the Rings
Join Date: Apr 2001
Posts: 10,731
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I'd like to do the same. Except my lifetime box is an S1, and I have an unsubbed S2 sitting around that I'd rather use for that year.
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09-12-2006, 12:56 PM
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#4
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TiVo-tee
Join Date: Mar 2003
Location: Davis, CA
Posts: 107
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Item 4 of the fine print on the VIP page reads:
Quote:
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All terms and conditions for a 1-year prepaid subscription apply to your old DVR. At the end of 1-year, you will be automatically rolled to then-applicable monthly rate. The 1-year contract is not transferable to another party.
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The "not transferrable to another party" part would indicate to me that it's probably not transferrable to another unit in the same account, either, though it doesn't explicitly say that.
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TiVo S2 Nightlight (540) - Bart
Pioneer DVR-57H (275) - Smithers
TiVo S2 Nightlight (540) - Wally
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09-12-2006, 01:05 PM
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#5
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Lord of the Rings
Join Date: Apr 2001
Posts: 10,731
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Yea, but same party, different unit? I'm guessing maybe. I'm going to sit on this for a couple months anyway, so, someone else try it.
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09-12-2006, 01:37 PM
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#6
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TiVo Field Trials PM
Join Date: Jul 2005
Location: Alviso, CA
Posts: 1,507
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Per How do I transfer my TiVo Service to a New DVR? you can transfer the 1-year service from the "old" DVR to another DVR.
One thing to be aware of is that the transfer of Lifetime to the S3 does not happen until after 60 days later. This is to allow enough time for the customer to well get past the 30-day return period (it's not easy to move Lifetime back).
After the Lifetime service has transferred to the S3 (check System Information), you will be able to go to transfer service from the "old" by going to Manage My Account (tivo.com/manage), selecting Change service number from the left navigation bar, and following the on-screen prompts.
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Jerry
TiVo Field Trials Program Manager
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09-12-2006, 01:48 PM
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#7
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Registered User
Join Date: Dec 2002
Location: Orlando Florida
Posts: 563
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I just ordered the Series 3 from Tivo and purchased the 3 yr for $299. How/when do I transfer my lifetime on my old Series 2? Is it too late?
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09-12-2006, 01:53 PM
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#8
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Registered User
Join Date: Jun 2002
Posts: 289
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Can I buy from Best Buy and still pay the 199 for Lifetime Transfer?
Thanks,
-Shaown
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09-12-2006, 02:11 PM
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#9
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Registered User
Join Date: Jan 2006
Posts: 2,195
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Quote:
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Originally Posted by shaown
Can I buy from Best Buy and still pay the 199 for Lifetime Transfer?
Thanks,
-Shaown
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Not according to the Ts & Cs of the www.Tivo.com/VIP web site.
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09-12-2006, 02:25 PM
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#10
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TiVoholic
Join Date: Sep 2000
Location: Silicon Valley, CA
Posts: 2,959
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Quote:
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Originally Posted by TiVoJerry
One thing to be aware of is that the transfer of Lifetime to the S3 does not happen until after 60 days later. This is to allow enough time for the customer to well get past the 30-day return period (it's not easy to move Lifetime back).
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So what is the account status for the S3 within the first 60 days?
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Addicted to TiVo since 9/16/2000, all lifetime subs
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09-12-2006, 02:52 PM
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#11
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TiVo Field Trials PM
Join Date: Jul 2005
Location: Alviso, CA
Posts: 1,507
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Quote:
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Originally Posted by c3
So what is the account status for the S3 within the first 60 days?
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First 60 days:
S3 will be in Service State 3
Old DVR will be in Service State 5
After 60 days, they swap service states automatically.
__________________
Jerry
TiVo Field Trials Program Manager
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09-12-2006, 02:57 PM
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#12
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Registered User
Join Date: Feb 2006
Location: Philadelphia, PA
Posts: 1,013
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After 12 months, can we get the multi-service discount on our old box? (aka today's 6.95/month price)
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09-12-2006, 02:59 PM
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#13
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More hair, less 30lb
Join Date: Oct 2002
Location: Atlanta
Posts: 2,004
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Does the old machine have to have called in anytime recently? I have a really old S1 from '99 that has not been used since I went Sat back in 2000. I have lifetime on it. Will they balk if it hasn't called in in 5 or 6 years? I still have it and it still probably works, I just haven't had the need to use it.
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Either an amateur professional photographer or a professional amateur photographer. Take your pick.
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Jerry
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09-12-2006, 03:41 PM
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#14
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Registered User
Join Date: Apr 2004
Location: Denver area
Posts: 4,373
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Quote:
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Originally Posted by fergiej
Does the old machine have to have called in anytime recently? I have a really old S1 from '99 that has not been used since I went Sat back in 2000. I have lifetime on it. Will they balk if it hasn't called in in 5 or 6 years? I still have it and it still probably works, I just haven't had the need to use it.
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It's still a lifetimed machine, so it should work. But why not let it call in anyway? That way, there will be no question.
I thought the only "limit" to lifetime was that it had to call in at least every 6 months to qualify other units on the account for the multi service discount.
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09-12-2006, 04:05 PM
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#15
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TiVo Field Trials PM
Join Date: Jul 2005
Location: Alviso, CA
Posts: 1,507
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TydalForce, I don't see why the old unit would not qualify for MSD once the year of free service ends.
fergiej, I do not believe the old unit would have to call within the last 6 months in order to allow the service to be transferred. That requirement is only necessary to keep MSD. But if your Lifetime service was started in '99, you would qualify for the onetime transfer of the service without a fee (search forums for posts around "grandfather clause").
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Jerry
TiVo Field Trials Program Manager
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Last edited by TiVoJerry : 09-12-2006 at 04:40 PM.
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09-12-2006, 04:28 PM
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#16
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More hair, less 30lb
Join Date: Oct 2002
Location: Atlanta
Posts: 2,004
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Well, Carp. I thought it was '99, but, alas it was 2001. oh, well.
__________________
Either an amateur professional photographer or a professional amateur photographer. Take your pick.
-----
Jerry
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