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08-27-2006, 02:58 PM
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#1
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formerly TiVoOpsMgr
Join Date: Jun 2000
Location: Alviso, CA, USA
Posts: 2,338
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TiVoOpsMgr -> TiVoStephen
Hi folks,
After seven-and-a-half years in my role of Service Operations at TiVo (first manager, and later director), I have changed roles this week. I am still in Operations, and I still report to the VP of Operations, but my focus is now on expanding our TiVoCast operations.
TiVoCast (also known as CDS, or Content Download Service), as many of you may know, is our ability to let you download content directly to your TiVo DVR. Today you may be familiar with our Rocketboom and CNet offerings. In the past we've offered feature length movies (such as Red Trousers), and several sports events.
TiVo Inc. has big plans for the future of TiVoCast, and I'm proud and happy to be part of those plans.
I'm sad to give up my staff of hard-working program coordinators, program managers and data analysts who work on such operational areas as software releases, service availability, internal apps (including our financial systems and service monitoring systems), and external tools (such as TiVo Central Online, Manage My Account, and Rewards). But I'm very excited to work on this innovative service area that helps differentiate the TiVo service and will (I'm very sure) prove to be an extremely popular TiVo feature.
Because of my change of focus, I will unfortunately not have as much time to help out folks on the forums here. I've requested a user name change (thanks David) to help in that transition. After six years of being registered as TiVoOpsMgr, you now see me as TiVoStephen.
But don't worry, I love the forum and all you guys too much to disappear completely, so I'll still be around. If there are operational issues, I'll bring them to the attention of the new director of operations or other relevant folks. I'll still chime in where I can. But I have less time available to personally intervene on individual cases. (TiVoJerry is of course still available.  )
Thanks for your attention, and I look forward to six more years on the forums with you guys.
Best regards,
Stephen
__________________
E. Stephen Mack, Director of TiVoCast Operations at TiVo ( To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. )
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Last edited by TiVoStephen : 08-27-2006 at 03:04 PM.
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08-27-2006, 03:01 PM
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#2
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adorkable
Join Date: Jan 2004
Posts: 20,018
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I think many here would agree that you focus all your time on the TiVoCast
Wishing you the best in your new role and looking forward to the results 
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08-27-2006, 03:07 PM
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#3
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Howdy!
Join Date: May 2001
Location: Plano, TX
Posts: 23,359
TC CLUB MEMBER
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Congratulations, Stephen! Best of luck with the new position! 
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08-27-2006, 03:13 PM
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#4
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Elvis needs boats
Join Date: Jan 2003
Location: St. Pete, FL
Posts: 8,096
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Congrats on the promotion!
... and why just six more years? 
__________________
652~TiVoHD, 810hrs (500gb Expander)
648~Series3, 1561hrs (1TB Expander)
230~Series2, 136hrs (upgraded)
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08-27-2006, 03:21 PM
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#5
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formerly TiVoOpsMgr
Join Date: Jun 2000
Location: Alviso, CA, USA
Posts: 2,338
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I figure six more years before I post again like this.  At that time, I expect to post here saying that it's been 12 good years so far and I look forward to 12 more.
__________________
E. Stephen Mack, Director of TiVoCast Operations at TiVo ( To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. )
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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08-27-2006, 03:27 PM
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#6
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------ Alan ------
Join Date: Apr 2006
Location: Southern California
Posts: 804
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a new avatar
Quote:
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Originally Posted by TiVoStephen
After six years of being registered as TiVoOpsMgr, you now see me as TiVoStephen.
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here's a new avatar for you:
congratulations!
--
Alan 
__________________
TCD540040 Lifetime
TCD652160 Monthly MSD
TCD652160 Monthly MSD
Toshiba RD-XS32S (DVR/DVD burner)
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08-27-2006, 03:30 PM
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#7
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Registered User
Join Date: Jan 2003
Location: Burnsville, MN
Posts: 2,356
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Congratulations!
I'm glad they picked such a capable person to head up this stuff!
__________________
Ufalme wako ufike. Utakalo lifanyike duniani kama mbinguni. Amina.
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08-27-2006, 03:33 PM
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#8
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Major Lee Oblivious
Join Date: Apr 2000
Location: Decatur, IL
Posts: 8,247
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Congrats Stephen!!
Go to Vegas and ride the Bigshot in celebration!
__________________
Only the weak are cruel. Gentleness can only be expected from the strong.
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08-27-2006, 03:34 PM
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#9
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Registered User
Join Date: Nov 1999
Location: Buffalo, NY
Posts: 10,205
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Congrats!
So... you're the one to complain to about the "Heavy" downloads being about a month behind in any sort of relevance? The jokes would be funny... about a month ago. I've never visited their website but it's pretty clear the TiVo content is 'stale'.
Get to work! 
__________________
--Chris
Mario Kart Wii code: 5327-1299-8033
Guitar Hero III (Wii) code: 163331786105
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08-27-2006, 03:42 PM
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#10
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Funkadelic
Join Date: Apr 2002
Location: Washington, DC
Posts: 3,342
TC CLUB MEMBER
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Congrats on the new gig.
But I've got to tell you Stephen, I have really high expectations for you in your new role. Heavy and Navy football haven't done it for me. Get us some Hollywood level VOD/PPV please and soon.
Thanks for all you've done on my behalf in your prior role -- it's been appreciated.
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08-27-2006, 03:57 PM
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#11
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Registered User
Join Date: Jan 2003
Posts: 7,093
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I'm looking forward to new HDTV content -- delivered via the Internet--- on TivoCast for the Series3.
I almost never bother with the existing content because it looks so bad on my large screen.
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08-27-2006, 04:55 PM
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#12
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Inforati
Join Date: Feb 2002
Posts: 33,935
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Congratulations, Stephen!
I'm sure you will excel at your new gig!
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Wii: 5166-1365-9840-0899
MK:3523-2615-6739
Do not taunt happy thread counts.
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08-27-2006, 05:34 PM
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#13
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formerly TiVoOpsMgr
Join Date: Jun 2000
Location: Alviso, CA, USA
Posts: 2,338
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Thanks for the kind words.
Please keep the comments and suggestions coming!
__________________
E. Stephen Mack, Director of TiVoCast Operations at TiVo ( To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. )
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
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08-27-2006, 05:46 PM
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#14
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adorkable
Join Date: Jan 2004
Posts: 20,018
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Quote:
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Originally Posted by TiVoStephen
Please keep the comments and suggestions coming!
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well then I have always pictured the possible TiVo download content in a web page or HME app queue and I can order then around as needed and then there is some download mechanism like a season pass - the old keep until I delete or Keep until space needed and keep at most 5 etc..
that would add even to the limited content of rocketBoom and so forth in that I would see what was suppossed to download and have some control over it.
Then of course if we had a premium subscription to a load of movie content that used that queue would just be heaven
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08-27-2006, 06:31 PM
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#15
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Registered User
Join Date: Jun 2002
Location: Pittsburgh, PA
Posts: 1,445
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Stephen - thank you for all the support in the past and for many many times "walking the extra mile" for users !!
TiVo has made a very good decision!!
Michael
__________________
TiVo S2 245 Hrs; S2 DT; S3
Mixed Wireless/Wired Net
MacBook DualCore
Mac G4 867 OS X 10.4.9
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08-27-2006, 07:00 PM
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#16
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Member
Join Date: Feb 2002
Location: MA
Posts: 302
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Best of luck Stephen! Thank you for your support in the past - I was very impressed.
__________________
TiVo
Series 3 w/LT 1TB | Series 3 w/LT 1.25TB | S2DT 180hr | Series 2 140 310hr
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08-27-2006, 07:02 PM
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#17
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Lawyer & Blogger
Join Date: Mar 2001
Location: Ft. Lauderdale
Posts: 29,590
TC CLUB MEMBER
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Congrats Stephen.
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08-27-2006, 07:14 PM
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#18
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Stargate Fan
Join Date: Oct 2004
Location: Dallas, TX
Posts: 1,664
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Why don't they hire someone to be in charge of the S3 release? Slap a couple HD tuners in a box and ship the damn thing.
__________________
TiVo Series 3 (500gb), TiVo HD (500gb)
Pioneer TiVo DVR-810H Series 2 (250gb - Lifetime)
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. not in use. Left DirecTV on 4/15/07
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08-27-2006, 07:31 PM
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#19
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adorkable
Join Date: Jan 2004
Posts: 20,018
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Quote:
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Originally Posted by Arcady
Why don't they hire someone to be in charge of the S3 release? Slap a couple HD tuners in a box and ship the damn thing.
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ignore list activated
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08-27-2006, 07:40 PM
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#20
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TiVo yes, DVR no!
Join Date: Jan 2006
Location: New Jersey
Posts: 430
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Best wishes Stephen. TiVo is the only product I own in which I can identify the people who have made it. The next year should be very exciting with new services, cable companies licensing TiVo software and the S3.
__________________
Jack
Sony SVR2000 S1 w/LT - 250 hrs - Turbonet - 11/01 (Not presently in use, connect it once a month to keep it active))
S2 - 12/05 - w/LT & 250 hours
S3 - 9/07 w/500GB eSATA HD
FiOS Service
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08-27-2006, 08:28 PM
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#21
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TiVoist Emeritus
Join Date: Apr 1999
Posts: 304
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Congratulations, Stephen!
/jab
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08-27-2006, 08:33 PM
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#22
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:-|
Join Date: Jun 2002
Location: Metairie, LA
Posts: 3,194
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Quote:
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Originally Posted by Arcady
Why don't they hire someone to be in charge of the S3 release? Slap a couple HD tuners in a box and ship the damn thing.
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How old are you?
__________________
You inspired me, Pianoman! -- M82A1A
Pianoman, you have inspired me. -- hefe
Pianoman, that's not very inspiring. -- edhara
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08-27-2006, 09:36 PM
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#23
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Circa Dec 2005
Join Date: Feb 2002
Location: St Louis, MO
Posts: 3,377
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Congratulations, Stephen.
__________________
Series 3 THX - OTA & Cable cards
TiVo HD - OTA & Cable cards
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08-27-2006, 09:55 PM
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#24
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Hardcore TiVo Geek
Join Date: Mar 2002
Location: .worcester.ma.us
Posts: 3,269
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Congratulations Stephen!
You need to indocrinate your replacement to jump in here. :-)
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08-27-2006, 10:13 PM
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#25
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Registered User
Join Date: Apr 2004
Location: Denver area
Posts: 3,623
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Congrats Stephen ... your participation here has been greatly appreciated. I hope you'll continue to participate here and keep us up to date on TivoCast, which I hope will be the next big thing for Tivo.
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08-27-2006, 10:17 PM
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#26
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Stargate Fan
Join Date: Oct 2004
Location: Dallas, TX
Posts: 1,664
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Quote:
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Originally Posted by pianoman
How old are you?
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Old enough to reply to this:
Quote:
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Originally Posted by TiVoStephen
Please keep the comments and suggestions coming!
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Seriously, who cares about downloaded videos in SD? What is so hard about releasing an HD TiVo? Is anyone in charge of that project? It took 5 years to make an SD box with two tuners. At this rate, the Series 3 will come out just in time for HDTV phase-out.
__________________
TiVo Series 3 (500gb), TiVo HD (500gb)
Pioneer TiVo DVR-810H Series 2 (250gb - Lifetime)
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. not in use. Left DirecTV on 4/15/07
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08-27-2006, 10:26 PM
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#27
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Hardcore TiVo Geek
Join Date: Mar 2002
Location: .worcester.ma.us
Posts: 3,269
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Quote:
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Originally Posted by Arcady
Seriously, who cares about downloaded videos in SD? What is so hard about releasing an HD TiVo? Is anyone in charge of that project? It took 5 years to make an SD box with two tuners. At this rate, the Series 3 will come out just in time for HDTV phase-out.
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Septembet 17th, going by other threads. ;-)
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08-27-2006, 10:40 PM
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#28
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old fart
Join Date: Jun 2004
Location: East Moline, Ill.
Posts: 6,521
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Way to go, dude. Don't be a stranger 
__________________
"What? Did you just die and go to moron heaven?" - Gene from "Life on Mars"
Original S3 (w/750GB weaKnees Seagate DB35 upgrade)
TiVo HD (w/500GB My DVR Expander)
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08-27-2006, 10:58 PM
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#29
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Registered User
Join Date: Jan 2002
Location: Silicon Valley, Ca
Posts: 876
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Will the TivoCast be primarily aimed at the Series 3 units, with their mpeg4 capability?
The few attempts at longer content shows that Tivo did make for the Series 2's, seemed to result in not much activity there after. Not sure if that was because content partnerships fell through or the determination that mpeg2 is just to large to fit down those darn tubes.
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08-27-2006, 11:53 PM
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#30
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Hardcore TiVo Geek
Join Date: Mar 2002
Location: .worcester.ma.us
Posts: 3,269
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Quote:
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Originally Posted by Stu_Bee
The few attempts at longer content shows that Tivo did make for the Series 2's, seemed to result in not much activity there after. Not sure if that was because content partnerships fell through or the determination that mpeg2 is just to large to fit down those darn tubes.
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Well, the good news is that the 'tubes' keep getting fatter with cable modem speeds getting bumps, FIOS, faster DSL, and fixed wireless in some areas - with WiMax on the horizon. And downloadable MPEG-2 files can have higher compression for a given quality because they can use multi-pass, professional encoders.
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